Bestbuy experience
Jan 21, 2017 16:41:47 #
Watch out for the salesmen there. I think they work on commission, and they will tell you anything just to sell the product.
I had that happen to me once and I told the salesman if he was lying I'd be back for a refund. Sure enough, it wasn't what I wanted and an hour later they were issuing me my refund.
I had that happen to me once and I told the salesman if he was lying I'd be back for a refund. Sure enough, it wasn't what I wanted and an hour later they were issuing me my refund.
Jan 21, 2017 16:48:57 #
BigDen wrote:
My son has a boot problem with his laptop. He took it Best Buy where he bought it together with his 3 year warranty agreement. He was told his warranty had been cancelled and they would have to send the laptop away for repairs at a starting cost of $230.
Best Buy just lost two good customers.
Best Buy just lost two good customers.
Well exactly what was the warranty for? I'd have to call foul on that. I never buy extended warranties. It's just a profit maker for the stores. Most like if an item is going to go bad it'll happen under the original manufacturer's warranty.
Jan 21, 2017 17:20:39 #
pounder35 wrote:
Well exactly what was the warranty for? I'd have to call foul on that. I never buy extended warranties. It's just a profit maker for the stores. Most like if an item is going to go bad it'll happen under the original manufacturer's warranty.
I buy the two year repair/replacement warranty for my nephews tablets. Since he can go through 3-4 a year, it pays for me to do it that way. In his case, it is like a BOGO.
Jan 21, 2017 17:28:45 #
letmedance wrote:
Do a nasty if they won't stand by the product. Go in and buy the same mouse, take it home and check it out if it good just put the bad mouse in the package and return it. I did it once when I purchased a Bamboo pad from Best Buy, it was bad on opening the package, I took it back for exchange but somehow could not find the Purchase Receipt. They were to busy to check the Credit card records or just did not care. I purchased another bamboo, swapped packages and returned it as defective.
Do sales receipts have serial numbers on them?
Jan 21, 2017 17:35:53 #
WineO wrote:
My daughter bought me a Arc Touch Bluetooth mouse ... (show quote)
If she bought it with a credit card, you can get your money back by disputing the purchase. It was defective and you have a right to a refund. It's perfectly understandable that being a Christmas gift, you were going to buy a new computer for it and it doesn't work. Te return policy would apply for an item you changed your mind about, not something defective.
Jan 22, 2017 00:50:17 #
AircraftGuru wrote:
You said you could not pair the mouse to the compu... (show quote)
Actually I am using a Logitech bluetooth mouse on this computer. On my other computers I use ones with the little Nano receiver. Both work beautifully. I've been using Logitech products for over 20 years and always good results.
Not so with the Bestbuy store brands.
Jan 22, 2017 01:07:40 #
pounder35 wrote:
Well exactly what was the warranty for? I'd have to call foul on that. I never buy extended warranties. It's just a profit maker for the stores. Most like if an item is going to go bad it'll happen under the original manufacturer's warranty.
The warranty was 3 years parts and service.
Jan 23, 2017 02:37:30 #
In the UK we have the Sale of Goods Act (as amended) which places the responsibility on the seller aka vendor and NOT the manufacturer or importer. . Seller is required to supply goods which are fit for purpose and which have the durability which would be expected by a reasonable person. If the good fails with in six months, it is the responsibility of the vendor to show that the purchaser is responsible for the failure of the good. My experience is that quoting the Sale of Goods legislation usually has the desired effect. However, on three occasions I have had to go to the my local County Court and take out papers under the Small Claims Court (ask for a Small Claims pack which gives all the necessary forms and details). This will cost a small fee. This fee is all you can lose - vendor cannot claim costs from you. In my experience, every time the vendor has settled my claim (value of good plus fee plus nominal interest) on receipt of the Court papers. The Sale of Goods Act (as amended) applies regardless of any conditions which the vendor may seek to impose.
In my opinion not enough people in the UK use this method to deal with shoddy goods.
Is there not similar legislation in the US of A?
PC39
In my opinion not enough people in the UK use this method to deal with shoddy goods.
Is there not similar legislation in the US of A?
PC39
Jan 23, 2017 10:39:17 #
Jan 23, 2017 10:58:46 #
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