Dead Nikon d500
Jun 27, 2016 13:02:13 #
Bobnewnan wrote:
All was well, shooting away when it wouldn't focus... (show quote)
Nikon will decide if it is a repair or replacement issues.
From your tone I assume it is still under warranty so pack it up
and send it off to Nikon and get a functional camera again.
You know life happens and unfortunately it happened to you.
Craig
Jun 27, 2016 13:23:52 #
Hi Bob..Funny I should read your problem today because I have had an identical experience with my Canon 760D.The problem is intermittent but has been happening now for two months so I have returned the body,battery and charger to the retailer.The camera was purchased only 6 months ago.The annoying thing is it has cost me £12 (approx US dollars $18) postage because I felt it expedient to insure contents.Hope you resolve the problem.
Jun 27, 2016 13:35:56 #
Bobnewnan wrote:
All was well, shooting away when it wouldn't focus... (show quote)
Since your camera is a mini computer from time to time these also require a re-boot. Could be that or something more serious. I agree, ask for a new camera if they'll do that.
Jun 27, 2016 13:43:00 #
If companies were just going to replace items,they would not have to offer warranty repairs. What guidelines would be used?
Jun 27, 2016 13:43:05 #
I just took my D810 in to be serviced because, through no fault of the pilot, the fn-mode button at the bottom of the front right of the camera just ceased to work. So, stuff does happen.
Jun 27, 2016 14:25:54 #
My experience with NIKON has been good. I have not been able to get new "anythings" from Nikon, however they will send you a refurbished unit (unless they have changed their policy). A full reset is always a safe, maybe inconvenient, way to repair a glitch. A dead Nikon is not accurate until it fails after reset.
Happy Shadows,
Danny
Happy Shadows,
Danny
Jun 27, 2016 14:31:25 #
jimmya wrote:
Since your camera is a mini computer from time to time these also require a re-boot. Could be that or something more serious. I agree, ask for a new camera if they'll do that.
Yes everything that is some variation of a computer needs a re-boot now and then. The Cable Guy from Time Warner (soon to be Spectrum since Charter bought them and is merging/renaming them) told me to totally unplug the cable box(es) and WiFi modem once a month, remove the battery if any and give it at least 30 seconds to a couple of minutes then put the battery back, plug it in and wait for it to do a complete re-boot.
I know at least one guy who leaves his Canons turned on for days because they go into sleep mode when not used and saves him a couple of seconds since waking it up is faster than turning it back on. They get wonky after a while and he has to do this to his camera(s).
Jun 27, 2016 17:36:32 #
Had similar issues with my D7200. A Two-button reset fixed things. Shot over 5,000 images without a problem.
Jun 27, 2016 17:58:47 #
When I had a Nikon it would recognize a non-Nikon battery and not let me shoot. If I hit cancel it would shut down the camera and not let me restart without a Nikon battery in it, showed it to the dealer I bought it from and he said he had not seen that either. He replaced the camera and also gave me a extra Nikon battery.
Jun 27, 2016 19:23:07 #
It's very possible what happened was the camera shutting down due to a high static charge on the camera. Removing the battery, then replacing it is the normal cure for that problem.
Jun 27, 2016 20:52:36 #
And don't dismiss that factory reset advise either. That has fixed cameras for me on two occasions where I had set menus that somehow conflicted.
Jun 28, 2016 08:37:44 #
Bobnewnan wrote:
All was well, shooting away when it wouldn't focus... (show quote)
Warranty repair. Simple.
Jun 28, 2016 13:12:28 #
if it is a Tamron lens some do not work on the D500 I also had the same problem with my D300--Bought a Nikon lens and now the D300 works fine
Jun 28, 2016 18:38:36 #
Ginny Leger
Loc: Hampton, NH
The D500 is a brand new camera. Take it back to the store you bought it from and ask for a new replacement. They can send the broken camera back. You shouldn't have to be dealing with that.
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