question re: 5 month old D7100 needs service
Oct 17, 2015 08:57:13 #
I had a similar problem--the focus point wouldn't move. I had inadvertently switched the focus selector lock switch from the dot to the L position. Easy enough to do in the dark.
Oct 17, 2015 09:02:49 #
jkatpc wrote:
I had a similar problem--the focus point wouldn't move. I had inadvertently switched the focus selector lock switch from the dot to the L position. Easy enough to do in the dark.
Thanks! That is the solution for the focus points issue. Now I don't have to look like an idiot to Nikon and possibly make them discount the more serious issues. Someone else had mentioned Lock but I had no idea what they meant. Your comment was precise. Thanks again. I do do a lot of shooting in the dark! lol
Oct 17, 2015 09:53:46 #
What's the website with the return forms? I don't see anything in the manual and not sure where to go in nikon.com ?
Oct 17, 2015 09:58:24 #
donnahde wrote:
What's the website with the return forms? I don't see anything in the manual and not sure where to go in nikon.com ?
Sorry to appear stupid but I see a zillion Nikon repair shops when I google Nikon repair but none have forms and I want to make sure I'm sending to the right place. Thanks.
Oct 17, 2015 10:01:31 #
donnahde wrote:
Sorry to appear stupid but I see a zillion Nikon repair shops when I google Nikon repair but none have forms and I want to make sure I'm sending to the right place. Thanks.
here is the URL that you need http://www.nikonusa.com/en/service-and-support/service-and-repair.page
Oct 17, 2015 10:02:32 #
donnahde wrote:
Sorry to appear stupid but I see a zillion Nikon repair shops when I google Nikon repair but none have forms and I want to make sure I'm sending to the right place. Thanks.
Ok, maybe I found it....http://www.nikoncamerarepair.com/
There is a repair form to fill out.
Oct 17, 2015 10:31:29 #
mborn wrote:
here is the URL that you need http://www.nikonusa.com/en/service-and-support/service-and-repair.page
Thank you! That is NOT the page I had found.
Oct 17, 2015 11:07:48 #
donnahde wrote:
Thank you! That is NOT the page I had found.
You found an authorized shop but not Nikon's I would rather have Nikon work on a warranty
Oct 17, 2015 11:12:08 #
mborn wrote:
You found an authorized shop but not Nikon's I would rather have Nikon work on a warranty
Me too. That's why I'm grateful that you sent me the correct link. I've filled everything out and printed out my purchase receipt from B&H but I have no idea where to find the actual warranty, which they also require. It's not in the original box that I still have. Any suggestions?
Oct 17, 2015 11:12:57 #
donnahde wrote:
Me too. That's why I'm grateful that you sent me the correct link. I've filled everything out and printed out my purchase receipt from B&H but I have no idea where to find the actual warranty, which they also require. It's not in the original box that I still have. Any suggestions?
You'd think they'd KNOW what their own warranty is on various products!
Oct 17, 2015 11:25:45 #
donnahde wrote:
Me too. That's why I'm grateful that you sent me the correct link. I've filled everything out and printed out my purchase receipt from B&H but I have no idea where to find the actual warranty, which they also require. It's not in the original box that I still have. Any suggestions?
When you bought the camera from B&H did it say US warranty if so the should have been a small slip in the package
Oct 17, 2015 11:45:23 #
donnahde wrote:
Hi all, br br The Nikon D7100 I bought in May has... (show quote)
Donna, I had a small problem develop with my D700 about 11 months after I got it. I dealt directly with Nikon and sent it in for repair.
Here's the good part. Once they repaired it, it came back with an extended warranty expiration date. I was also advised that I could send it back prior to that expiration date and have it cleaned, adjusted, overall inspection, etc. again, at no charge. I did this.
So, by dealing directly with Nikon, which is probably what B and H will tell you to do anyway, you'll benefit.
--Bob
Oct 17, 2015 13:09:10 #
send it back to nikon or call them first .
May be there is something set at a wrong setting as I once had my camera set at something wrong and I had to keep adjusting the setting .
What was wrong my white balance was in the wrong place a minor adjustment 1/2 a second and every thing was good
May be there is something set at a wrong setting as I once had my camera set at something wrong and I had to keep adjusting the setting .
What was wrong my white balance was in the wrong place a minor adjustment 1/2 a second and every thing was good
Oct 17, 2015 14:42:09 #
mborn wrote:
When you bought the camera from B&H did it say US warranty if so the should have been a small slip in the package
Yes, it has a US warranty and I think I remember seeing a small slip of paper but I have no idea what happened to it. Do you think B&H will provide me with a duplicate?
Oct 17, 2015 14:42:45 #
dot cook wrote:
send it back to nikon or call them first .
May be there is something set at a wrong setting as I once had my camera set at something wrong and I had to keep adjusting the setting .
What was wrong my white balance was in the wrong place a minor adjustment 1/2 a second and every thing was good
May be there is something set at a wrong setting as I once had my camera set at something wrong and I had to keep adjusting the setting .
What was wrong my white balance was in the wrong place a minor adjustment 1/2 a second and every thing was good
Thanks, but no wrong setting. Just very inconsistent with results.
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