I would venture a guess that to get the right doctor/neurologist that has an interest in and the skills to make the diagnosis that you will need to go outside of the Kaiser system. I believe this because I was a Kaiser physician in the past. Good luck

As a retired pain physician I have seen a lot of neuropathy and there are many causes some of which you mentioned. The best advice is to find a neurologist that does electrodiagnostic studies and determine exactly what specific type of neuropathy you have then target your therapy to the diagnosis. If the diagnosis cannot be determined or if it is a mixed neuropathy you can use recommended treatments. If you don't know the cause you will never be able to treat effectively.

The classic adage is: A fed bear is a dead bear.

Absolutely. Gleb was great to talk with before during and after the repair. Best of all, you don't pay until you get the scanner back and make sure that it works. Thanks again

Thanks to all regarding the recommendation to send the nikon 4000 scanner to Gleb. He replaced the chips on the motherboard in just a few hours. I highly recommend this guy with the PhD in physics for complicated hardware repairs.

Answers: the last time that I successfully used the Nikon 4000 scanner was 15 years ago with a Windows 7 IS. The scanner ran great but life happened and I began accumulating slides but never tried to scan them in. Suddenly I get the bug to scan all the slides in and discover that the new computer does not have FireWire port. I fix that problem (twice) by inserting a FireWire cards and these are recognized by my computer now updated to Windows 10. After multiple drivers tried, multiple FireWire cards my computer will not recognize when I connect the scanner suggesting to me that my computer is not recognizing the scanner in the device manager. Others report this is either a bad cable or FireWire chip on the motherboard (evidently a common problem) with Nikon 4000 scanners. The cable will be replaced this week. I am afraid it is the card (pessimistic view). If this is the case the chip which runs the firewire is replaceable but probably $$$$ and beyond my skill set. I am starting to look at other options. Thanks for all the suggestions and I am not yet ready to admit defeat.Thanks

All good suggestions. We have downloaded Vuescan among others without luck. The FireWire card you mention in your download is the second card that I put in to add a FireWire to the computer and again no luck. When we hook up the scanner to the computer the device manager does not recognize it at all not even as unknown device. Hopefully it is a cable problem and when the new cable comes maybe that will be the answer. If not then I have to conclude that most likely it is as so many others have experienced a bad FireWire chip preventing recognizition of the scanner. I know of some companies that have the ability to change out the problem chips but don't know if it is worth it financially. Do you like your cannon scanner?

According to what I can research the IC chip is soldered. We have ordered a new cable and will try it first before delving into the complex world of replacement of chips on the motherboard. We have spent 2 weeks downloading every possible driver that I read about. It is interesting, when you turn on the scanner when not connected to Windows computer the self testing proceeds normally but when I connect to the computer, the computer does not recognize the device. I have disconnected all other multifunctional devices with scanners but still the Nikon 4000 is not recognized. This exact problem was outlined in some of the research. I am in contact with a Facebook group that is specific for users of Nikon 4000 Coolscan ED as unbelievably specific as that seems. I would love to know a definitive way to isolate the problem to the chip or not. Thanks for your input. I am always open to ideas. I suppose if I could find an XP machine I could try to connect and see if that clarifies the issue.

I think I finally figured it out after extensive investigations why my Coolscan 4000 is not functioning. My previous post had to do with not having the necessary FireWire port on my Dell computer. I inserted a new firewire port to my computer twice and still non-functional. It turns out according ro the investigation that a common problem is failure of the firewire chip within the scanner itself. Now I am looking for some place that can remove the old and replace a new chip on the motherboard of my scanner. Nikon evidently does not perform this repair. Do any of the UHH folks know who can do this kind of work on the motherboard of my scanner.

Decided it was time to scan my slides with my old Nikon Cool Scan 4000 ED. Unfortunately there is no port on the new computer for the six prong cable from the scanner to connect to. Research suggests that the available adapter between 6 prong and USB functions poorly. Any suggestion is appreciated.

I have been recently discharged from an 8 day hospitalization for acute pneumonia. I was a completely healthy guy until this acute illness. I just want to say that reading the forum during the darkness of the night continued to give me hope. I will be forever grateful.

FB. Just say no. If you want to read interesting information about FB ànd other creepy stuff read the book: Future Crime. You won't touch any of that stuff again.
Scott

I have recently sold all of my old photographic equipment and have ideas to purchase a new SLR body and lenses. There are many sites out of New York that report cheaper prices that are ànxious to sell the desired items but as I review the sites like 42 street I discover that there are a lot of complaints. Does anybody have any experience with organization/sites like these. The savings are in the range of 40% for these sites. I also believe that there is value in buying from an local authorized dealer and if risks are high I will skip the potential savings.
Thanks from a new member.
Scott