"I purchased a camera with accessories from the 6th Avenue Express eBay store. I thought it was unusual that there were certain product elements missing like a plastic film on the glass LCD screen and a sealed label over the lip of the camera box. On testing the camera it proved defective. While they "stated" they would refund the camera, they have stalled for two weeks about getting the shipping label to me for the refund. eBay only keeps documentation now so you have to skip them and go directly to Paypal and your credit card company for best results. I also filed a detailed account with http://www.bbb.org/new-jersey. I am currently pursuing a refund in order that I obtain a reliable camera instead of "grey merchandise."