It is called overkill, and it is their property so they can do whatever they want. Very pretty.

Thank you for your response.

I have just phoned Adobe and was advised to go to community.adobe.com as PSE11 is no longer supported by Adobe so it seems that I will have to work my way through the links that were already given here and see how I get on. We are 6 hrs ahead of you and it is getting late now.

Thank you for your time.

I purchased mine from Amazon and still have the box.

My copy is probably in the saved backed up files that were backed up and saved.

As the UK is going through dealing with the new COVID variant and we are not supposed to be meeting up unnecessarily, I will wait a while before contacting Gerard my computer man to sort it out for me.

Michael used the disk drive on the main computer as it has a large screen to copy from the disk to the Memory Stick and it still didn't work. There is PSE 11 on that computer as well. Perhaps it would be easier to transfer it across as my Laptop (what is the terminology connected by wi-fi).

I agree that in order for Adobe to progress that their programs have to be paid for to keep them updated, but as I am not using it for my living and it is only a hobby, I don't see the need for updating to the latest version just for the sake of doing so.

I am thankful that there are volunteers such as you are willing to give up their time to help other such as myself.

Gerard, my computer man/guy was supposed to do that and when I contacted him he said that it should be there but I couldn't find it and as I wasn't using it I left it until my neighbour's son visited his parents. He is 30 and that is his job working with computers.

I don't know what my computer man did. Is it too late to go to settings, updates & security? Surely, before you run an update, as it was a new Laptop the program had to be installed first.

Thanks for your time. It looks promising and I am reading through tons of instructions.

Thanks, Bob for your patience. I will have a go at that link.

Heather

Yes, no doubt and thank you, but I was trying to avoid that as I don't use PSE11 that often but it is useful to have.

Thanks again.

Heather

Yes, from a disk and my neighbour's son took it to my computer/desk top and copied it to a Memory Stick before trying to download it to the Laptop.

On the other hand, it is on my computer/desktop which is used for my serious photography meaning it has a larger screen and any photos for the club is done on that. Perhaps someone would give instructions on how to copy PSE11 from there on to a Memory Stick and then on to the Laptop, bearing in mind that I am not a teenager and is a senior as is referred to in the USA instead of being old.

Unfortunately, my error wasn't listed and I got cut off on the phone.

Thanks, Bob. I will have a look at the link.

Using Windows 10 and a new HP Laptop I have tried to install my old Elements 11 and gets a message:-

Status: Instyslling required Shared Technologies

_________________________________________________________________________

Adobe Photoshop Elements 11 - Set Up
The installation process has encountered an error while installing Shared Technologies. Please restart your system and try again.

See the screenshot attached with the same information as above.

I enlisted my neighbours son's help when he visited them at Xmas (he works with computers with his job as he did a university course but not sure if it was websites or programming as I didn't enquire) to give me a hand and he was unable to get it installed. He took a screenshot of the information above and said that I should contact Adobe. Unfortunately, I can't see where on their website that I can send Adobe an e-mail and should be grateful if anyone can either tell me how to fix this problem or how to get in touch with Adobe by e-mail instead of via their community which didn't seem to have an answer to my question unless I have missed it.

Any comments or information would be appreciated.

P.S. I do not need a subscription for Adobe as I don't use it enough to warrant the cost. I assume Adobe will try to encourage me to update at a cost that I do not want, but of course, I wouldn't know that until I have managed to contact them.

Regards,

Heather

Thanks for your recommendation. I found his B&W photography very inspirational and I picked up a few tips as well.