I bought this camera about 1.5 years ago at B&H, thinking that it would be a great camera.
I have only used it for events. I keep it very secure when not in use, and I take care of it like a baby, and this is applicable to all of my equipment.

About 30 days ago, I started hearing a click-click sound inside. I turned if off, then back on, removed the battery, then it would work for 20 minutes and the clicking sound started again. Then the screen would go black and would only focus on very bright lights. I would restart it, again to 20 minutes of work.
I called sony, they told me to reboot it for 30 seconds and update the software, I did.

The same thing happened again. I am so frustrated.
I called sony again, they will not honor the warranty because it's past the year (just a couple of months).

The first time I called they said they would do an exception and cover it, then when I called again the Filipino lady that answered said that they will not cover it.

She would not give me the number to public relations and she was closed-minded and did not really know anything other than saying no.

I am so frustrated, I paid about 2500.00 for this camera, and now it's a piece of junk.

Please help! Anybody with a similar experience?
I have NEVER had this experience with my CANON cameras!!

Currently I have a FF camera body, 2 lenses that will reach 300mm and 1 with a 500mm reach. I only print up to 13x19 and don't need billboard size images (yet).

Which would be better?:

1. A x1.4 extender will provide a 420mm reach on the 300mm lens with a 1 stop lose of light.
or
2. Setting the FF to Crop mode will provide 450mm reach on the 300mm lens without light lose, but a lose of pixels.
or
3. Shooting at FF and cropping to the same proportions as in crop mode.

I can test 2 and 3, but I don't want to spend several hundred dollars for a teleconverter.

Thanks