lrm wrote:
After several years of good performance, my LRC is now crashing several times every day (past two weeks). Adobe agent conversations have not helped. After two hours of chat with an agent, NADA. He had me make adjustments to my computer graphics card which he thought was the problem. Needless to say, it didn't work. Also, I get a message from Adobe every crash, saying an error has occured, send my contact info, and they will be back to me.
Have never heard back. I am ready to switch to another program, but hate the idea of learning a new system. Any suggestions?
After several years of good performance, my LRC is... (
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Before you update any software, it is a good idea to make a backup of the current version with a slightly modified file name. Since it is too late for you to use this approach, try using Adobe Camera Raw (ACR) which is the front end of Photoshop. ACR and Lr use the same processing engine but have a slightly different user interface. No guarantee that this will solve your problem but it is worth a try, especially if you are one or more versions behind in your version of Photoshop.