Adorama shout out
Feb 3, 2019 16:55:22 #
Feb 3, 2019 17:44:37 #
Feb 4, 2019 08:18:43 #
Dun1
Loc: Atlanta, GA
In this day of "Customer No Service it's great that Adorama is providing great customer service
Feb 4, 2019 13:00:29 #
Yes, great customer service. Recently delved into the M4/3 world for a camera to kayak with. I accidentally ordered the Lumix GX-85 when I wanted the the weatherproof G-85. It was too late to cancel the order but there were able to intercept the delivery and quickly process a refund so I could free up the funds to order the correct camera.
Feb 4, 2019 14:31:57 #
canonclicker wrote:
I usually order from B&H they've always given good advice even when I'm not buying from them, ship quickly, etc.
Thank you.
Feb 5, 2019 23:20:12 #
DaveyDitzer
Loc: Western PA
Let me close out the Adorama "shout out" thread. I contacted them and they agreed to send the replacement lens at the current price ($200 more) and then credit my credit card with $200. They did just that and I received the credit notification minutes ago. Still a great company and still great customer service. Thank you Adorama!
Feb 6, 2019 02:14:22 #
DaveyDitzer wrote:
Let me close out the Adorama "shout out" thread. I contacted them and they agreed to send the replacement lens at the current price ($200 more) and then credit my credit card with $200. They did just that and I received the credit notification minutes ago. Still a great company and still great customer service. Thank you Adorama!
Thanks so much for updating the thread!
Feb 9, 2019 14:02:30 #
HelenOster wrote:
Glad to see that CS resolved the issue promptly - please accept my apologies that you werte sent a refund rather than a replacement.
If you would like further assistance with this, you are most welcome to email me directly: Helen@adorama.com
If you would like further assistance with this, you are most welcome to email me directly: Helen@adorama.com
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