Topaz pro adjustment not loading after sync
Nov 9, 2018 17:50:56 #
I just bought the ai mix pro adjustment and can't get it to sync. I updated to the new studio and still nothing. Site says to log in and I don't see anywhere on studio to log in. I even tried to try the trial aimix blue button and nothing. Any suggestions?
Nov 9, 2018 20:06:30 #
canonjohn922 wrote:
I just bought the ai mix pro adjustment and can't get it to sync. I updated to the new studio and still nothing. Site says to log in and I don't see anywhere on studio to log in. I even tried to try the trial aimix blue button and nothing. Any suggestions?
Go to www.topazlabs and find the user forum section. Ask there.
Nov 9, 2018 20:42:08 #
Nov 10, 2018 06:59:16 #
Nov 10, 2018 08:45:42 #
I believe you have to log in on the Topaz Studio web site to sync the adjustments. I had a problem like yours when I first got the pro pack. I sent a message to their support team and they fixed it in short order.
Nov 10, 2018 09:09:01 #
NCMtnMan
Loc: N. Fork New River, Ashe Co., NC
Look under the Community drop down and see if there is an option there to login or switch users.
Nov 10, 2018 09:16:59 #
StaneeRae
Loc: Lincroft, NJ USA
Contact them via their Facebook group. They’ve been very responsive to questions there.
https://www.facebook.com/groups/391812814512920
https://www.facebook.com/groups/391812814512920
Nov 10, 2018 09:49:53 #
jwn
Loc: SOUTHEAST GEORGIA USA
ask on their facebook page, it's monitored by the company and they respond.
Nov 10, 2018 11:41:43 #
NCMtnMan wrote:
Look under the Community drop down and see if there is an option there to login or switch users.
I had this problem and contacted Topaz Support. They told me to log in again through this switch users port.
Nov 10, 2018 18:03:50 #
Thanks everybody, contacted support and joined facebook page, waiting to get an answer. It appears they have two separate accounts in their system.
Nov 10, 2018 18:04:29 #
https://www.youtube.com/watch?reload=9&v=a6vFHRRduC4
https://topazlabs.com/ for everything
web.topazlabs.com for studio
Try this it works. It looks like it takes you to the same place but the web takes you to studio longin.
Cheers ron
https://topazlabs.com/ for everything
web.topazlabs.com for studio
Try this it works. It looks like it takes you to the same place but the web takes you to studio longin.
Cheers ron
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