Canon sx 50: I just got a Canon sx 50 and the switch for the zoom lens seems like is has a lock . I have to push down then it will let me move it left to right . Can someone let me...

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Canon sx 50

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Oct 15, 2018 11:16:33 #

BIGAL49 Loc: Calif

I just got a Canon sx 50 and the switch for the zoom lens seems like is has a lock . I have to push down then it will let me move it left to right . Can someone let me know if that is the way it works before I send it back .. Thanks

Oct 15, 2018 11:19:06 #

MT Shooter Loc: Montana

BIGAL49 wrote:

Send it back. One thing not working right on a used camera usually means other things are not working right either.

Oct 15, 2018 11:24:22 #

Linda From Maine Loc: Yakima, Washington

Don't send it back yet! I might be having a total brain cramp, but I don't think there's a "lock" for the lens. Is it the "framing assist" on the side of the lens area?

Or are you talking about the lever on the top that's by the shutter button?

If you didn't receive a user manual, download one from the internet and review:
http://gdlp01.c-wss.com/gds/0/0300008700/01/pssx50hs-cug-en.pdf

(Download)

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Oct 15, 2018 12:49:13 #

BIGAL49 Loc: Calif

MT Shooter wrote:

Send it back. One thing not working right on a used camera usually means other things are not working right either.

Thank you for getting back to me. It's the lever on top when I try to use it I feel a click then it works but hard to turn from left to right

Oct 15, 2018 12:56:00 #

Linda From Maine Loc: Yakima, Washington

BIGAL49 wrote:

It's the lever on top when I try to use it I feel a click then it works but hard to turn from left to right

No, that doesn't sound right. If anything, mine would zoom too far too fast

Where did you purchase? Is it used/refurbished? Before sending back, I'd call Canon.

Oct 15, 2018 13:55:26 #

BIGAL49 Loc: Calif

[qugote=Linda From Maine]No, that doesn't sound right. If anything, mine would zoom too far too fast

Where did you purchase? Is it used/refurbished? Before sending back, I'd call Canon.[/quote]

Got it from Amazon

Oct 15, 2018 14:09:27 #

Linda From Maine Loc: Yakima, Washington

BIGAL49 wrote:

Got it from Amazon

You may have purchased from a "participating seller" as I don't see any direct from amazon and I don't see any that are new. Each seller has their own return policy.

My suggestion to call Canon first is to possibly save time and frustration (or not...). For the sx50:
Canon Cameras - PowerShot 1-800-652-2666
Monday-Friday: 10:00 am to 10:00 pm

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Oct 15, 2018 14:12:29 #

Haydon

Linda From Maine wrote:

Check their return policy; also you may have purchased from a "participating seller" and if used/refurb, that might make a difference. My suggestion to call Canon first is to possibly save time and frustration (or not...). For the sx50:

Canon Cameras - PowerShot 1-800-652-2666
Monday-Friday: 10:00 am to 10:00 pm

Canon doesn't fix SX50's. If there is still an applicable warranty, they will replace it likely with an SX60/SX70. I've dealt with this issue before. SX50's are non existent at Canon and I believe SX60's are now discontinued.

Oct 15, 2018 14:17:17 #

Linda From Maine Loc: Yakima, Washington

Haydon wrote:

I didn't intend to imply that Canon could fix, merely do a telephone "troubleshoot." Thanks for helping clarify. I rewrote my comments after checking results on amazon.

Oct 15, 2018 19:40:32 #

Haydon

My misconception Linda, my apology :)

Oct 16, 2018 07:47:58 #

hj Loc: Florida

I think it's obvious from the other posts that your camera is not right. I have had two SX50 cameras and still have one. There is no click when using telephoto. Just nice smooth action.

Check out Bridge Camera Show Case section of our forum.

Oct 16, 2018 09:40:05 #

AzPicLady Loc: Behind the camera!

I agree with Linda. My zoom lever moves too far too fast and is hard to stop where I want it. So, I would say yours is somehow out of whack. Our local fix-it shop won't touch them. They say there are no parts available and really no way to get in to fix stuff without simply breaking the camera.

Oct 16, 2018 09:53:45 #

BIGAL49 Loc: Calif

Thank you all about my sx50 and I will send it back

Oct 16, 2018 11:41:06 #

caf48 Loc: Beaver, PA

Try canned air.

Oct 16, 2018 14:06:15 #

Birdman642 Loc: PA

my zoom on my sx 50 was not working , I called Canon they said to send they would repair for $74.00 . 2 day's later said they could not fix so would it be ok to send Me a new sx 60 if ok with Me for what they said they would repair My sx 50 for . the camera was their in 3 day's . am happy with Canon.

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