I have a new Nikon D500 and a possible electrical problem
Oct 6, 2018 08:28:41 #
Mary in SC wrote:
I just bought a Nikon D 500. When I hit the photo... (show quote)
Have you checked your manual for compatible cards? Pages 387 and 388.
Granted, there will be other cards that are compatible, but have not been checked by Nikon.
(https://static.bhphotovideo.com/lit_files/320138.pdf)
Oct 6, 2018 08:41:53 #
I wouldn't worry about the cards, if the photos are OK on you computer call Nikon, your screen is bad.
Oct 6, 2018 09:00:22 #
If you just purchased the camera, return it and get another one. I wouldn’t take any chances with my hard earned money to get stuck with a possibly defective product.
Oct 6, 2018 10:27:49 #
Oct 6, 2018 11:12:07 #
Oct 6, 2018 11:12:37 #
billnikon
Loc: Pennsylvania/Ohio/Florida/Maui/Oregon/Vermont
Mary in SC wrote:
I just bought a Nikon D 500. When I hit the photo... (show quote)
Call Nikon
Oct 6, 2018 11:21:04 #
bpulv
Loc: Buena Park, CA
Mary in SC wrote:
I just bought a Nikon D 500. When I hit the photo... (show quote)
If it is a new Nikon and not a grey market camera, I would call Nikon support at 1 (800) 645-6687. Your camera is under warranty and they will help you resolve the problem one way or another.
Oct 6, 2018 12:01:46 #
Tomcat5133
Loc: Gladwyne PA
Bultaco wrote:
Place the focus point where you want with the joy stick, place the focus lock switch to lock.
Take the D500 back get a new camera. I had the D800 2 of them when they came out. I use all good practices with my cards.
It drove me crazy mounting the 2 slots for different cards. I spent a fortune buying different kinds of cards Nikon recommended to end the problem.
Sent it in and they fixed the software etc. Other issues made me sell the Nikon bodies keep some nikon lens and eventually moved to Sony mirrorless.
Still think Nikon is great but some issues like video made me move on.
Oct 6, 2018 12:45:46 #
Mary in SC wrote:
Thought it might take more battery life. Thanks I will use it. Do you just leave the SD spot empty?
I always use dual cards. Funnel RAW to the XQD card and JPEG to the SD card. I do this for both redundancy and for workflow. I do transfer from both cards to my laptop and eventually to backup drives after culling. Many of my pics are used as straight JPEGs but I obviously have the RAW files if I fancy more delicate work. I am 99% sure the extra power draw running dual cards is minuscule compared to using the LCD to review pics - or even more - using live view
Re the D500 - Have this camera and have never experienced what you describe. Camera back to Nikon (obviously after calling them and confirming that it is defective)
Oct 6, 2018 13:06:06 #
Mary in SC wrote:
I just bought a Nikon D 500. When I hit the photo... (show quote)
I didn’t see where you say that the photos are perfect/missing/messed up on your laptop.
Oct 6, 2018 14:38:56 #
Take the camera back to the store where you bought it and request a refund or a new replacement. Best of luck.
Oct 6, 2018 16:00:59 #
Hi Mary,
I think you have a camera problem unless you failed to format the card after you inserted it in the camera. I shoot canon but altering the CF or SD card type or manufacture should not make any difference. If you have a camera glitch you should find Nikon very accommodating.
Best,
Andrew
I think you have a camera problem unless you failed to format the card after you inserted it in the camera. I shoot canon but altering the CF or SD card type or manufacture should not make any difference. If you have a camera glitch you should find Nikon very accommodating.
Best,
Andrew
Oct 6, 2018 20:54:19 #
Oct 6, 2018 21:05:37 #
My advice is to return camera. I ignored a small anomaly when I bought a camera and instead of immediately returning took it on a trip for a friend to use. During the trip, failed. Friend used my backup. By the time I got home, return window had closed. Panasonic repaired under warranty and it works great now, but lesson learned: problems don't disappear on their own and if they do an even greater concern.
Oct 6, 2018 21:41:04 #
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