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Has anyone used Printerpix for metal prints?
Sep 22, 2018 16:36:43   #
Redrocks Loc: New Castle Indiana
 
I am interested to know of others experience with Printerpix as a source of metal printing. I should have known better, but I purchased a metal print using "Groupon" (I know... you get what you pay for!!!). I sent in a high quality image to Printerpix for the metal print as per the Groupon. It took over 5 weeks to receive the print. What I received was the most gosh-awful quality, thin metal, bent-up print that man has ever witnessed. I am not a picky person, but this print was awful. I have tried to contact the company to complain and am waiting a reply. I had an identical print done by Bay Photo and the metal print was excellent. Has anyone else ever used Printerpix
and what was your experience?

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Sep 23, 2018 09:21:59   #
NCMtnMan Loc: N. Fork New River, Ashe Co., NC
 
No. I use Easy Canvas Prints.

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Sep 23, 2018 09:37:41   #
CaptainPhoto
 
Redrocks wrote:
I am interested to know of others experience with Printerpix as a source of metal printing. I should have known better, but I purchased a metal print using "Groupon" (I know... you get what you pay for!!!). I sent in a high quality image to Printerpix for the metal print as per the Groupon. It took over 5 weeks to receive the print. What I received was the most gosh-awful quality, thin metal, bent-up print that man has ever witnessed. I am not a picky person, but this print was awful. I have tried to contact the company to complain and am waiting a reply. I had an identical print done by Bay Photo and the metal print was excellent. Has anyone else ever used Printerpix
and what was your experience?
I am interested to know of others experience with ... (show quote)


I did just what you did a few months ago. Did the Groupon thing and ordered two 16 x 20 metal prints. They came in a normal time, but the first set had blotches of ink, scratches on both prints. I contacted them by email and they had me send them pictures of the problem. They did replace them for free and free shipping. The second set came with problems on the one print. I emailed them again and they had me send them photos of the problem. They sent me a replacement. The third replacement they replaced both prints, not just the one. Even though I got replacement prints the quality of the metal prints is not very good. It's a strange looking color to the prints, almost like a hologram looking effect. Nothing I really wanted to hang on my wall. I turned around and ordered metal prints from Shutterfly with a 50% coupon and got exactly want I wanted. The metal prints from Shutterfly came with the hanging blocks already on the metal prints. The hanging blocks form Printerpix were loose in the box and you had to mount them yourself, risking bending the metal. No thank you. I will never order from Printepix ever again.

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Sep 23, 2018 09:56:07   #
ppkwhat Loc: Gibsonton, FL
 
Redrocks wrote:
I am interested to know of others experience with Printerpix as a source of metal printing. I should have known better, but I purchased a metal print using "Groupon" (I know... you get what you pay for!!!). I sent in a high quality image to Printerpix for the metal print as per the Groupon. It took over 5 weeks to receive the print. What I received was the most gosh-awful quality, thin metal, bent-up print that man has ever witnessed. I am not a picky person, but this print was awful. I have tried to contact the company to complain and am waiting a reply. I had an identical print done by Bay Photo and the metal print was excellent. Has anyone else ever used Printerpix
and what was your experience?
I am interested to know of others experience with ... (show quote)


I never used them. For my metal prints I always use Costco with excellent results all the time.

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Sep 23, 2018 12:00:54   #
RJWagons Loc: Lake Ridge Virginia
 
I had terrible luck with them. The metal actually warped! Enough said.

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Sep 23, 2018 12:58:57   #
Rich Maher Loc: Sonoma County, CA
 
I use Adoramapix for all my prints. Really good prices, excellent quality, quick turnaround, and rated tops by Consumer Reports.

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Sep 23, 2018 14:45:42   #
mbgegner
 
I always use Bay Photo, great quality and good turnaround time

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Sep 24, 2018 07:22:03   #
11bravo
 
Have only used Adoramapix, very happy with quality, speed, and price. In one case, some of the back gooey bumpers were missing. Reported the problem and received an envelope of bumpers within days.

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Sep 24, 2018 10:38:39   #
James Van Ells
 
Try Costco or Sam's club. I use Costco for metal 24 x 36 and smaller and Bay Photo for anything larger. Both have excellent quality and fast delivery.

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Dec 5, 2018 07:31:45   #
Redrocks Loc: New Castle Indiana
 
As an update, I went round and round with Customer Service (more like Customer dis-service). They just quit replying and did not resolve anything. I threw the so-called image in the trash. BIG lesson learned about this company.

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Dec 13, 2018 00:44:08   #
Desert Gecko Loc: desert southwest, USA
 
I'll also recommend Costco. I had an 11x14 done that was flawless, absolute perfection. Ditto for a 20x30 canvas that turned out better than expected. I'm planning to have more done.

Just be sure to uncheck the default Costco account setting of allowing Costco to autocorrect your image. I had an inexpensive print (to size, so 11x14 and 20x30) made first as a preview and I'm glad I did because that's how I learned they would "fix" my photos for me.

Still, had I gone for the metal and canvas first, I could have had them redone or I could have refused them with no questions asked. This is Costco after all.

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