Unable to update newest version of Lightroom
Jul 12, 2018 09:53:55 #
ttheme
Loc: Florida
Hi. For some reasons I'm unable to update to the newest version of LR. I'm using a Macbook Pro. Also Creative Cloud does not give the option for update.
Thank you
Thank you
Jul 12, 2018 09:57:32 #
Did you look to see if your operating system is high enough to support the latest version of LR? If so, then it's time to open a chat with Adobe. They've helped me this way and it was pretty quick and easy.
Jul 12, 2018 10:08:42 #
ttheme wrote:
Hi. For some reasons I'm unable to update to the newest version of LR. I'm using a Macbook Pro. Also Creative Cloud does not give the option for update.
Thank you
Thank you
Sometimes you may need to log out of the Adobe Creative Cloud App, then log back in to force an update to make versions available.
In my version of the creative Cloud App, I can also select check for app updates in the tool menu of the app and it will force a check of the servers for new versions.
Jul 12, 2018 10:12:58 #
Jul 12, 2018 12:28:01 #
Adobe staggers it update notifications so not to completely clog their servers.
Jul 13, 2018 11:51:24 #
rgrenaderphoto wrote:
Adobe staggers it update notifications so not to completely clog their servers.
Just curious, how do you know that they stagger notifications? It certainly makes sense to do that but I've never read anything to support your claim.
Jul 13, 2018 12:20:25 #
ttheme wrote:
Hi. For some reasons I'm unable to update to the newest version of LR. I'm using a Macbook Pro. Also Creative Cloud does not give the option for update.
Thank you
Thank you
Try logging out of CC then logging back into CC.
Jul 13, 2018 12:56:10 #
ttheme wrote:
Hi. For some reasons I'm unable to update to the newest version of LR. I'm using a Macbook Pro. Also Creative Cloud does not give the option for update.
Thank you
Thank you
I think that's because the newest/latest version is a prescribed version only!
Jul 13, 2018 13:03:10 #
rcarol wrote:
Just curious, how do you know that they stagger notifications? It certainly makes sense to do that but I've never read anything to support your claim.
When a major update to LR or PS is announced, it sometimes takes a few hours or an entire day for the update to show up in the Creative Cloud app.
Jul 13, 2018 13:11:22 #
rcarol wrote:
Just curious, how do you know that they stagger notifications? It certainly makes sense to do that but I've never read anything to support your claim.
I think the Lightroom Queen (Victoria Bampton) has so stated on several occasions.
Jul 13, 2018 13:58:43 #
rgrenaderphoto wrote:
When a major update to LR or PS is announced, it sometimes takes a few hours or an entire day for the update to show up in the Creative Cloud app.
It's a reasonable conclusion. Thanks.
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