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Help with computer reading photos on card
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Mar 30, 2018 20:37:50   #
mrova Loc: Chesterfield, VA
 
Bill_de wrote:
If it is the card it could be under warranty (10 year or Lifetime)

https://www.sandisk.com/about/legal/warranty/warranty-table

--


Thanks Bill, for the link! I'll check it out. Have no idea where the receipt is though, but I'll read through the link, maybe they'll still take care of it, if it turns out to be the card.

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Mar 31, 2018 08:58:03   #
markngolf Loc: Bridgewater, NJ
 
I have the 7D MII & a 5D MIII. I frequently use the same card in the cameras. However, at times, the images are not always filed in the order I expect. Make sure you have searched the list to be absolutely sure they are not there. Have you contacted Canon? They may have a suggestion.
Good luck with the issue. Probably has a simple solution. I think it's unlikely that it is an issue with the card.
Mark
mrova wrote:
Just came across this issue today for the first time:

I went out this morning to shoot some showroom products for a friend. I used my Canon 7d mark ii for a few shots, and had zero problem uploading photos, from THAT card, to the laptop - a Macbook Pro.
My problem came trying to upload photos from my second camera, a 2 month old Canon 6d mark ii, purchased from Canon refurbished website, and using a Sandisk UltraPlus 80mb/s 32g card that is only filled to 14g's. Up until today, I have had zero problems uploading photos from this card, and all my photos are there thru the last shots from yesterday on that camera and that card.

When I got back home, I put the card into the computer, and NONE of the photos are there. All photos thru yesterday ARE there. What I typically do is place the card in the computer, go to the card, and download all the photos onto my external harddrive, then grab the photos from there to edit in LR6. Always done that, always works out well, never had an issue seeing my photos on the card.

What ended up working is that I opened up Canon's Image Browser software, and was able to see the photos there, and from that was able to highlight my photos and download into my folder on the external harddrive. But I have never had to do that before.

Any pointers out there for why that might have happened? As stated, I've never had an issue seeing my photos before. And the card is less than half full. I've got plenty of harddrive space on the laptop, and it's running as it should. Can't figure this one out.
Just came across this issue today for the first ti... (show quote)

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Mar 31, 2018 11:26:09   #
clickety
 
[quote=mrova]Just came across this issue today for the first time:

I went out this morning to shoot some showroom products for a friend. I used my Canon 7d mark ii for a few shots, and had zero problem uploading photos, from THAT card, to the laptop - a Macbook Pro.
My problem came trying to upload photos from my second camera, a 2 month old Canon 6d mark ii, purchased from Canon refurbished website, and using a Sandisk UltraPlus 80mb/s 32g card that is only filled to 14g's. Up until today, I have had zero problems uploading photos from this card, and all my photos are there thru the last shots from yesterday on that camera and that card.

When I got back home, I put the card into the computer, and NONE of the photos are there. All photos thru yesterday ARE there. What I typically do is place the card in the computer, go to the card, and download all the photos onto my external harddrive, then grab the photos from there to edit in LR6. Always done that, always works out well, never had an issue seeing my photos on the card.

What ended up working is that I opened up Canon's Image Browser software, and was able to see the photos there, and from that was able to highlight my photos and download into my folder on the external harddrive. But I have never had to do that before.

Any pointers out there for why that might have happened? As stated, I've never had an issue seeing my photos before. And the card is less than half full. I've got plenty of harddrive space on the laptop, and it's running as it should. Can't figure this one out.[/quote

I use the same camera pair with the same issue. Lightroom 6 will not use the raw files from the 6DMKII unless they are converted into DNG. I suspect that's your problem too. I downloaded the Adobe DNG converter, convert, then import the DNG files. It's another step but then everything works.

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Mar 31, 2018 11:28:51   #
clickety
 
rgrenaderphoto wrote:
Incipient card failure. Since you got your images, junk it.


Nothing wrong with the card, Lightroom won't use 6DMKII raw files

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Mar 31, 2018 12:28:56   #
rcdovala
 
I'm not saying that you don't have a bad card, but I will say this. In all the years that I've been shooting digital images and all the cards that I have used during those years, I've never had a card failure. CF and SD cards are extremely reliable.

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Mar 31, 2018 12:37:11   #
markngolf Loc: Bridgewater, NJ
 
I just imported 50 RAW files from my 7D MII and all are visible in LRClassic. I do not understand your comment.
Thanks - please explain.
Mark
clickety wrote:
Nothing wrong with the card, Lightroom won't use 6DMKII raw files

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Mar 31, 2018 12:41:56   #
Jim Plogger Loc: East Tennessee
 
Just asking.....could the images be in a separate folder on the card?

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Mar 31, 2018 13:50:15   #
clickety
 
markngolf wrote:
I just imported 50 RAW files from my 7D MII and all are visible in LRClassic. I do not understand your comment.
Thanks - please explain.
Mark


I bought LR6 in a box (not on line/ not cloud etc) it handles 7DII raw images fine as well as 6D raw, but I have to convert 6DII RAW to DNG in order to process them. It just doesn't open or allow me to import 6DMKII RAW images.

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Mar 31, 2018 14:23:07   #
markngolf Loc: Bridgewater, NJ
 
Thanks for the reply. LR Classic can develop and import RAW files.
Mark
clickety wrote:
I bought LR6 in a box (not on line/ not cloud etc) it handles 7DII raw images fine as well as 6D raw, but I have to convert 6DII RAW to DNG in order to process them. It just doesn't open or allow me to import 6DMKII RAW images.

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Mar 31, 2018 17:14:29   #
clickety
 
markngolf wrote:
Thanks for the reply. LR Classic can develop and import RAW files.
Mark


LR6 came out before the 6DII and therein lies the problem.

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Mar 31, 2018 19:50:48   #
stu352 Loc: MA/RI Border
 
I had a similar experience. A 3 month old 32Gig 90mb/s Sandisk Extreme. My vacation was the first major expedition for my new camera and this card. I took it out of my G9x and put it in my card reader, the day's pictures downloaded no problem. Back in the camera, i get the "corrupt card" message. Back in the card reader, all is well. Back in the camera all is well, too. Back to the card reader, "corrupt card" message there too. I cleaned the contacts, same random good/bad behavior.

Fortunately there was a Target nearby, the first stop the next morning. The evil card is now in the Gulf of Mexico.

Stu

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Mar 31, 2018 20:28:21   #
mrova Loc: Chesterfield, VA
 
markngolf wrote:
I have the 7D MII & a 5D MIII. I frequently use the same card in the cameras. However, at times, the images are not always filed in the order I expect. Make sure you have searched the list to be absolutely sure they are not there. Have you contacted Canon? They may have a suggestion.
Good luck with the issue. Probably has a simple solution. I think it's unlikely that it is an issue with the card.
Mark


Thanks for commenting Mark. When I put the card in the computer, and all the photos on the card are brought up, and all are visible up to the day before, but none from that most recent (yesterday) shoot are visible, in the computer. However, when I have the card in the camera, I can go thru all the photos, just as I shot them. So, it's weird, but as you say, probably something very simple.

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Mar 31, 2018 20:34:13   #
mrova Loc: Chesterfield, VA
 
[quote=clickety]
mrova wrote:


I use the same camera pair with the same issue. Lightroom 6 will not use the raw files from the 6DMKII unless they are converted into DNG. I suspect that's your problem too. I downloaded the Adobe DNG converter, convert, then import the DNG files. It's another step but then everything works.


When I got the camera new, I downloaded the latest version of LR...and the update does allow the 6dMKII files to be read. Prior to updated to the latest LR, I too had to convert with DNG. But since the update, LR has no problem reading the MKII files, I've got the previous 12g's or so of photos on the card that are read on the computer and that I've brought into LR with no problem. I cleaned the contacts as some have suggested, but didn't get a chance to shoot any photos today to test things out.

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Mar 31, 2018 20:37:22   #
mrova Loc: Chesterfield, VA
 
clickety wrote:
Nothing wrong with the card, Lightroom won't use 6DMKII raw files


Before I updated to the latest version, LR would not read the files unless I converted them. Once I updated to the very latest, LR hasn't had any problems reading the files. But the issue I was having, is my computer never saw the photos, but did see all the photos prior to this particular shoot. And then when I looked for the files through Canon's Image Browser, all the photos were there, so I was able to download them all that way...just have never had this happen before.

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Mar 31, 2018 20:38:34   #
mrova Loc: Chesterfield, VA
 
rcdovala wrote:
I'm not saying that you don't have a bad card, but I will say this. In all the years that I've been shooting digital images and all the cards that I have used during those years, I've never had a card failure. CF and SD cards are extremely reliable.


Agreed! I have never had an issue with a card in, um, 9 years.

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