CamB Loc: Juneau, Alaska

Good answer.
..Cam

MidnightManiac

Over the years tried to retrieve shutter counts on my Canon cameras. Tried various programs and sent pixs to be analysed through various companies with no success. Recently I sent a Camera body to Canon for a sensor cleaning and at the last minute stuck a sticky note on the form requesting the click count. They do not charge for this (click count) service. Received my camera back in less than a week and on the same sticky note hand written was my click count. Don't know why Canon makes this such a mystery but they do. Is it really that important? If your camera is functioning properly does it really make a difference? Is it worth the worry that's it's going to die tomorrow because of click count? If you are trying to sell it and the buyer needs to know, or you just want to have that information send it to Canon and they will give you that exact count. You might have to pay shipping but you have your exact click count...This particular body now has over 100,000 clicks on it and still functions as when I first purchased it. Take care of your equipment and it will last...

JohnFrim Loc: Somewhere in the Great White North.

I have mentioned this before but it may be worth repeating. Shuttercount MAY not correspond with the number of images taken with the camera. On Sony cameras the EXIF data includes shutter “activations” information. A photo taken with electronic front curtain involves only a single shutter activation, whereas a mechanical front curtain photo requires two shutter activations. Panoramic shots yield only a single image but involve many shutter activations. Auto HDR will also shoot multiple images but yield only a single image. Therefore, the suggestion that image count should be close to shutter count may not be correct, as it really depends on how shuttercount is interpreted.

Peterff Loc: O'er The Hills and Far Away, in Themyscira.

That is a good distinction, and clearly it varies, but in this case the OP asked about a Canon 7D which is a DSLR with a mechanical shutter. The situation there involves two things, shutter activations when exposing a single frame, and mirror up activity such as live view or video. These two combined give an accurate enough estimate of shutter wear and tear. These numbers are easily available for a Canon 7D through either EOSmsg, DireSturdios shutter count or Magic Lantern. EOS message will run on Windows computers and will provide the required information. DireStudios shutter count runs on Apple OS platforms and will also provide the required information. Magic Lantern will run on the 7D itself, providing all sorts of additional functionality and will also display the required information on the camera's menu display.

This is not that hard people. It has been discussed ad nauseum on UHH, yet the majority of people keep responding without knowing what they are talking about specifically - not your good self, Sir, but one or two others that really should know better and claim to be professionals.

How much effort does it take to read a thread before responding, trying to be helpful while proliferating inaccurate information which is the EXACT opposite of being helpful. I would have thought that anyone that is smart enough to use a digital camera should be smart enough to be able to read and to comprehend. Sadly that doesn't appear to be the case with a significant number of UHH members.The OP's question was answered correctly in two of the first four responses. It was answered incorrectly (again) by someone that should know better.

duane klipping Loc: Bristow iowa

If you can find Picasa it will tell you the shutter count on and image you load. It is free.

Peterff Loc: O'er The Hills and Far Away, in Themyscira.

No. Not on a Canon camera, which is the OP's specific question, about a Canon EOS 7D. It only works if the shuttercount information is in the EXIF data, which it isn't for Canon cameras.

There are many people trying to be helpful, but not reading or comprehending the OP's question, and then supplying inaccurate information is the exact opposite of helpful. As far as shutttercount on Canon cameras probably more than 90% of people that respond on UHH do not know what they are talking about and the topic comes up regularly.

JohnFrim Loc: Somewhere in the Great White North.

Canon??? If shuttercount is so critical then better get a... or a... Oops, brand wars again? Just kidding, folks.

If shuttercount seems important to folks buying a used camera I would offer that a record of repairs might even be more valuable.

Peterff Loc: O'er The Hills and Far Away, in Themyscira.

You are not wrong, but how often does that happen? I do keep a record of my vehicle maintenance, but I don't usually plan to sell them. My 2000 Honda Prelude just passed her 'medical' - the SMOG check this morning with flying colors, but shuttercount does have a value alongside other information. None of of my Canon cameras have every been sent in for repair, so what does that tell you about my AE-1 (1976) or T90 (1986)? Zippo. Zilch!

Shuttercount does have a value, but let's go back to the OP's question. He is a professional photographer, has a 10 year old Canon 7D, which he says has above average usage, and is curious about the camera's shuttercount. However he hasn't responded to this thread, so perhaps he doesn't actually want to know, has already found the answer but doesn't have the decency to let us know so as not to waste our time, or maybe lacks the computer skills to follow up on the advice, or possibly other reasons, - who knows?

The ultimate question here is not why, but how does one find the shutter count for Canon digital cameras. "Theirs not to reason why" quoth Alfred, Lord Tennyson.

JohnFrim Loc: Somewhere in the Great White North.

You mean we’ve been had... again?

Peterff Loc: O'er The Hills and Far Away, in Themyscira.

No, I do not mean that, Canon Lee seems to be a sincere individual, but why no response?

Lupane Loc: Gainsville, Ga.

Here is the answer to my email to DIRE shuttercount.:
Hi,


We have stopped selling the Windows version due to lack of demand, so we are not planning to update it. Only the Mac and iPhone/iPad versions are available.

Best regards,
Agnes

Peterff Loc: O'er The Hills and Far Away, in Themyscira.

Thank you, this is helpful.

Much appreciated.

Lupane Loc: Gainsville, Ga.

You are welcome, have a magnificent weekend.

Captkirk Loc: Masterton, Wairarapa, New Zealand

Snooper has got it covered. Canon EOS-digital-info is the bees knees. Its free and it works. Just ask Google to locate it for you, download and install. Open the software, plug your camera into your computer with the USB cable and press the buttonthat says Connect. BINGO!!

Peterff Loc: O'er The Hills and Far Away, in Themyscira.

Not exactly. It works on some older cameras, but not on things like the 5D IV or 80D, as is mentioned in the readme document.

EOSmsg and other for fee apps still seem to be the best bet for Windows. There may be other solutions that work for Apple or Android.