TriX wrote:
Does any other member use a free computer asset inventory tool that they can recommend to Susan? The tool that I use professionally is FAR too expensive. Lacking that, as I mentioned, go to “start”, then “control panel”, then “system” to get the basics. Hopefully, even though you don’t have the original configuration, perhaps you have the various documentation on the motherboard, graphic card, etc. which will give you manufacturer and model number. Feel free to PM me with details if you like.
I use Belarc Advisor. It's free and tells you everything about the components in your computer very detailed.