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Windows 7 Pro/64 and Photoshop 2018
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Feb 6, 2018 00:31:48   #
speters Loc: Grangeville/Idaho
 
BigGWells wrote:
Just got off the phone with Adobe, boy does their tech support suck, not to mention I could not understand the person on the other end.

So I tried to update PS to 2018, only to find, it won't happen. After talking with Adobe (on hold for 1 hour and 21 minutes) She informed me that the current version will not work with Windows 7 Pro/64bit.

I really do not want to upgrade to Windows 10. But looks like I might have to.

Is anyone out there using Win 7 and was able to make PS 2018 work? I have read some posts in different forums, but not really finding the answer.

I am using Adobe CC, for LR and PS. I am getting close to telling Adobe to stick it and move completely over to On1.

Thanks,
Gary
Just got off the phone with Adobe, boy does their ... (show quote)
I have the current version and I have Windows 7Pro/64 bit and everything works fine, no issues!

Reply
Feb 6, 2018 03:32:25   #
BigGWells Loc: Olympia, WA
 
CHG_CANON wrote:
Older operating systems connected to the internet are at more risk than up-to-date and supported software. Adobe has no obligation to support their product on OS software that is unsupported by the OS vendor. They've also clearly specified the minimum technical requirements. It's reasonable to require users to meet these minimums before receiving technical support for installation and usage problems. Your effort to save money is exposing you to risks you probably can't afford to encounter. You'll find Adobe isn't alone in this approach to technical support on unsupported platforms.
Older operating systems connected to the internet ... (show quote)


According to MS, they will end support for Win 7 in 2020. You say my effort to save money, by not upgrading to Win 10, there is no charge to upgrade. I just know there are many problems with Win 10, that is the only reason I have stayed with 7.

Also before you go blasting someone, you might want to check your info, when you say they also clearly specified the mim tech requirements. Thought you might like to see what Adobe says: This was copied directly from their page

System requirements | January 2018 and October 2017 (19.x) releases of Photoshop CC
Windows
Intel® Core 2 or AMD Athlon® 64 processor; 2 GHz or faster processor
Microsoft Windows 7 with Service Pack 1, Windows 8.1, or Windows 10 (version 1607 or later)
2 GB or more of RAM (8 GB recommended)


I really dislike smart ass know it all people who don't know s.... Next time don't bother...

Reply
Feb 6, 2018 05:12:52   #
Gene51 Loc: Yonkers, NY, now in LSD (LowerSlowerDelaware)
 
BigGWells wrote:
Just got off the phone with Adobe, boy does their tech support suck, not to mention I could not understand the person on the other end.

So I tried to update PS to 2018, only to find, it won't happen. After talking with Adobe (on hold for 1 hour and 21 minutes) She informed me that the current version will not work with Windows 7 Pro/64bit.

I really do not want to upgrade to Windows 10. But looks like I might have to.

Is anyone out there using Win 7 and was able to make PS 2018 work? I have read some posts in different forums, but not really finding the answer.

I am using Adobe CC, for LR and PS. I am getting close to telling Adobe to stick it and move completely over to On1.

Thanks,
Gary
Just got off the phone with Adobe, boy does their ... (show quote)


Gary, someone is lying to you. I am running Win7Pro 64 bit and Photoshop 2018 CC, with no issues.

Maybe there is something else going on. Can you describe your system configuration in detail?

As far as upgrading to Win10 is concerned, you can do it at no cost. Microsoft just shows you a nagware notice that you are running an unauthorized copy, but it does not affect the performance or features of the OS. It works fine. I have a number of students running Win10 without any issues.

You may find the suggestions in this thread helpful if you need/want certain features that are missing.

https://forums.adobe.com/thread/2399133
.
.



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Feb 6, 2018 05:58:46   #
CHG_CANON Loc: the Windy City
 
BigGWells wrote:
According to MS, they will end support for Win 7 in 2020. You say my effort to save money, by not upgrading to Win 10, there is no charge to upgrade. I just know there are many problems with Win 10, that is the only reason I have stayed with 7.

Also before you go blasting someone, you might want to check your info, when you say they also clearly specified the mim tech requirements. Thought you might like to see what Adobe says: This was copied directly from their page

System requirements | January 2018 and October 2017 (19.x) releases of Photoshop CC
Windows
Intel® Core 2 or AMD Athlon® 64 processor; 2 GHz or faster processor
Microsoft Windows 7 with Service Pack 1, Windows 8.1, or Windows 10 (version 1607 or later)
2 GB or more of RAM (8 GB recommended)


I really dislike smart ass know it all people who don't know s.... Next time don't bother...
According to MS, they will end support for Win 7 i... (show quote)

You don't seem to understand what "extended support" means because you wouldn't have quoted this reference if you had. Here, let me help even though you don't want it or want to hear the facts of your situation.

Extended support means that you have purchased a support contract directly from Microsoft. Who are these types of customers? Large institutions, typically government-level organizations, who run critical legacy business applications that can't / haven't been upgraded to new OS platforms. On top of these contracts being expensive, Extended Support is not even available for consumer software.

You are running unsupported software, at your own risk and peril, on an unfounded justification of "so many problems" that exist in an upgrade to W10. The software reached 500-million installations back in May 2017.

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Feb 6, 2018 06:13:30   #
Peterff Loc: O'er The Hills and Far Away, in Themyscira.
 
BigGWells wrote:
According to MS, they will end support for Win 7 in 2020. You say my effort to save money, by not upgrading to Win 10, there is no charge to upgrade. I just know there are many problems with Win 10, that is the only reason I have stayed with Win 7..


Are you sure of your facts yourself?

I think that you may find the free upgrades to Windows 10 ended quite some time ago, mid 2016 I believe. Even the loophole for those using assistive technologies was closed at the end of 2017. So now it looks like it will cost $119 or more, $199 for the pro edition.

As for stability etc. many of us have tested Windows 10 extensively and performed upgrades on multilple machines, including some over ten years old. I'm in the camp that considers W10 to be the best MS Windows yet, and generally better than W7 with old software and peripherals.

Those people that have had major issues with W10 were in the vast majority of cases caused by user errors of some kind, or using somewhat esoteric custom or obsolete software.

It is also possible to configure W10 to look and behave very much like W7 and to lock down most of the intrusive features.

It is also important to understand that even when companies say something is not supported it does not necessarily mean that it won't work. Sometimes a little research is required to find device drivers for old peripherals but that can be done in many cases.

Finally, before you start name calling you may wish to verify 'what you know' from more reliable sources, especially when it involves some of UHH's most credible contributors.

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Feb 6, 2018 06:50:31   #
edwdickinson Loc: Ardmore PA
 
I'm assuming it is PS CC 2018, I'm running on Win 7 pro with no problem. Are you having problem installing or running?

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Feb 6, 2018 07:46:21   #
erickter Loc: Dallas,TX
 
Didnt want 10 when it came out. Dont want or need it now either. I've used every version of MS OS's since DOS 2.0. Win 7 works without issue on all my PCs with all my PP, 3D CAD, MS Office, and accounting SW. Adobe support is more often horrible than good. Ditto for MS. CC works for some. For others, including me, its a ripoff and a constant menu shuffle over the long run.
Plus, Adobe and MS, like most of their bad tech support and buggy code, are nortoriously beholden to meeting Wall Street analysts $ targets. They needlessly shuffle menus around primarily to con the public into spending money. I use and need their software. Sometimes under protest. More often with satisfaction, but only because I use it the way I want, not the way they want. No CC. No Win 10. No endless SW updates. My apps run smooth. No viruses. And no sudden breakdowns due to poorly QC'd updates that were unnecessary in the first place.

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Feb 6, 2018 08:01:39   #
mwsilvers Loc: Central New Jersey
 
cochese wrote:
Windows 10 is horrible from a business standpoint. Constant issues with software we have been using for years and M$ telling us we will have to upgrade our software. We are running some software that was specifically written for us. We have "downgraded" to win 7. Voila issues gone. I personally use Linux, our accounting, ad entry and ad tracking software systems are all unix based. Windows and all pay to play software is slowly putting themselves out of business. The free software available in Linux is pretty darn good, and getting better all the time, and it's free. And in most cases works on any OS out there. Why put up with snobby help lines that basically tell you to spend more money or shove it.
Windows 10 is horrible from a business standpoint.... (show quote)

Horrible for you maybe, but plenty of business are running just fine on it.

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Feb 6, 2018 08:09:36   #
dcampbell52 Loc: Clearwater Fl
 
BigGWells wrote:
Just got off the phone with Adobe, boy does their tech support suck, not to mention I could not understand the person on the other end.

So I tried to update PS to 2018, only to find, it won't happen. After talking with Adobe (on hold for 1 hour and 21 minutes) She informed me that the current version will not work with Windows 7 Pro/64bit.

I really do not want to upgrade to Windows 10. But looks like I might have to.

Is anyone out there using Win 7 and was able to make PS 2018 work? I have read some posts in different forums, but not really finding the answer.

I am using Adobe CC, for LR and PS. I am getting close to telling Adobe to stick it and move completely over to On1.

Thanks,
Gary
Just got off the phone with Adobe, boy does their ... (show quote)


While Adobe has no obligation to support Window 7, my guess is that you got ahold of a bad tech support rep. I've had NOTHING but good service from most of the reps at Adobe that I've talked to. I have gotten some bad ones (they are just like tech reps anywhere else, sometimes you get a really good one and sometimes you get a bad one. If I get a bad one, I just hang up and call back and get a good one.

As for Windows 10, I've been running it since it was first released and I've had no more problems with it than I did Windows 7, Windows 98, or Windows 95... and yes I've been using Microsoft all of the way back in to the Dos days of the 80's. I've also used Apple (from Apple II, Apple III, Lisa, and Mac and I HATE Apples support (I used to work for their support back in the day) and I moved to Microsoft because I like being able to build my own computers with what I WANT on them rather that what Apple wants on it.

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Feb 6, 2018 08:16:10   #
markngolf Loc: Bridgewater, NJ
 
Gary,

Sorry about the difficulty you are having with PS 2018 & Win 7. I updated to Win 10 from Win 7 Pro, 64 bit two weeks after the initial release. I love Win 10 and have had few issues since the upgrade from Win 7. I seldom use phone support. I much prefer Chats - it eliminates the accent issues. I've chatted with Adobe and found it helpful.
I can browse, surf, and work on other programs while waiting for a response.

I would not hesitate upgrading to Win 10, but I am not privy to your specific circumstances.
Good luck.
Mark

BigGWells wrote:
Just got off the phone with Adobe, boy does their tech support suck, not to mention I could not understand the person on the other end.

So I tried to update PS to 2018, only to find, it won't happen. After talking with Adobe (on hold for 1 hour and 21 minutes) She informed me that the current version will not work with Windows 7 Pro/64bit.

I really do not want to upgrade to Windows 10. But looks like I might have to.

Is anyone out there using Win 7 and was able to make PS 2018 work? I have read some posts in different forums, but not really finding the answer.

I am using Adobe CC, for LR and PS. I am getting close to telling Adobe to stick it and move completely over to On1.

Thanks,
Gary
Just got off the phone with Adobe, boy does their ... (show quote)

Reply
Feb 6, 2018 08:20:35   #
joanloy Loc: St. Louis, MO
 
BigGWells wrote:
Just got off the phone with Adobe, boy does their tech support suck, not to mention I could not understand the person on the other end.

So I tried to update PS to 2018, only to find, it won't happen. After talking with Adobe (on hold for 1 hour and 21 minutes) She informed me that the current version will not work with Windows 7 Pro/64bit.

I really do not want to upgrade to Windows 10. But looks like I might have to.

Is anyone out there using Win 7 and was able to make PS 2018 work? I have read some posts in different forums, but not really finding the answer.

I am using Adobe CC, for LR and PS. I am getting close to telling Adobe to stick it and move completely over to On1.

Thanks,
Gary
Just got off the phone with Adobe, boy does their ... (show quote)

I am using Adobe CC, Lightroom and PS on a Windows 7 Pro 64 bit desktop and laptop. I have not experienced any issues. I downloaded Window 10 and it lasted 2 days before I felt like I had no control. I then removed it and went back to Windows 7.

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Feb 6, 2018 08:41:59   #
Al Beatty Loc: Boise, Idaho
 
Hi Gary,
I can't speak to any compatibility issues but recently my laptop crashed so I bought a new one at CostCo and yes it had Windows 10. I download a program that makes "10" look like "7." Here is an article and the free program I downloaded: https://www.howtogeek.com/277448/how-to-make-windows-10-look-and-act-more-like-windows-7/. Good luck and let us know of any resolution you may find. Take care & ...

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Feb 6, 2018 08:44:52   #
Peterff Loc: O'er The Hills and Far Away, in Themyscira.
 
joanloy wrote:
I am using Adobe CC, Lightroom and PS on a Windows 7 Pro 64 bit desktop and laptop. I have not experienced any issues. I downloaded Window 10 and it lasted 2 days before I felt like I had no control. I then removed it and went back to Windows 7.


So that would be a user problem, wouldn't it?

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Feb 6, 2018 09:03:57   #
joanloy Loc: St. Louis, MO
 
Peterff wrote:
So that would be a user problem, wouldn't it?


No, it wasn't a user problem. When I changed the things that I wanted to work MY way, after a shutdown and restart they were changed back to Microsoft' controlling way. I called Microsoft and "that's the way it works" was basically the response I got.

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Feb 6, 2018 09:15:34   #
mwsilvers Loc: Central New Jersey
 
joanloy wrote:
No, it wasn't a user problem. When I changed the things that I wanted to work MY way, after a shutdown and restart they were changed back to Microsoft' controlling way. I called Microsoft and "that's the way it works" was basically the response I got.

Your complaint seems a bit vague. Can you be more specific? I've use both operating systems professionally and personally and I get both to work exactly the way I want it to. A casual observer would be hard pressed to tell them apart. What do you mean changing back to Microsoft's controlling ways? Not trying to challenge you, but perhaps I could help with issues you had.

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