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Cannon pro 100 printer problem
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Dec 11, 2017 17:43:34   #
Spikes Loc: Brookings, Or
 
My cannon pro 100 printer is leaving black line on the leading edge of my photos. I have attached a photo and have circled the area in question. Any ideas on how to fix it would be appreciated



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Dec 11, 2017 17:44:49   #
Jim Bob
 
Spikes wrote:
My cannon pro 100 printer is leaving black line on the leading edge of my photos. I have attached a photo and have circled the area in question. Any ideas on how to fix it would be appreciated


Have you tried bottom plate cleaning?

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Dec 11, 2017 17:51:25   #
robertjerl Loc: Corona, California
 
It looks like you have ink inside your printer from leaking cartridges.
You may need to clean the insides, all the surfaces the paper goes over and the rollers that advance the paper.

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Dec 11, 2017 19:33:37   #
rgrenaderphoto Loc: Hollywood, CA
 
Ditto the cleaning. You can find at OfficeDepotStaplesMax (they are all the same) single use ink jet cleaning sheets that will do the job. At one point, you either started a print job without paper or something leaked.

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Dec 12, 2017 08:43:12   #
spaceylb Loc: Long Beach, N.Y.
 
Looks like the printhead is striking the paper.
What paper are you using? Is the paper flat?
For thick art papers I recommend using "prevent paper abrasion" in the advanced section of the print utility.

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Dec 12, 2017 09:15:37   #
Picture Taker Loc: Michigan Thumb
 
Cal Canon Tech Svs 1(800) 652-2666

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Dec 12, 2017 09:35:11   #
jerryc41 Loc: Catskill Mts of NY
 
It's amazing how much ink can accumulate inside a printer. I've taken mine apart a couple of times - wear latex gloves and cover the work area with newspaper of plastic!

Have you run the printer's cleaning program?

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Dec 12, 2017 10:24:48   #
Spikes Loc: Brookings, Or
 
I will try the above mentioned cleaning paper first as I am really good at taking things apart but not very good at putting them back together..

Thanks

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Dec 12, 2017 10:25:29   #
Spikes Loc: Brookings, Or
 
I will looking how to do this. Thanks

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Dec 12, 2017 10:26:16   #
Spikes Loc: Brookings, Or
 
Thanks I shall try this.

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Dec 12, 2017 10:27:04   #
Spikes Loc: Brookings, Or
 
Thanks I have ordered some cleaning paper.

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Dec 12, 2017 11:53:17   #
finnmap Loc: N Illinois
 
I tend to agree with spaceylb - it looks like an uneven l-r (or r-l) smear. If it were a roller I would expect evenly spaced smears. I would suspect the paper, it appears like there is some buckling or waviness at the leading edge. Possible the printer is causing the paper to buckle, I guess. Looked inside my Pro100 and didn't see much that could cause it but I'm not gonna take it apart just to check
And, cleaning is never a bad idea.
Also ink buildup on the printhead would do it, but I would try different, fresh paper and cleaning before removing the printhead (I have not done that to mine since I bought it so don't know what you might find) You could check with Jose Rodriguez (youtube canon printer guru) and ask him about taking out the printhead.

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Dec 12, 2017 12:34:48   #
alh41
 
Search your electronic manual for abrasion, it should bring up three possibilities. Check the "Paper is Smudged." I had the same problem and found that "Check 4" corrected my problem.

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Dec 12, 2017 13:36:06   #
Spikes Loc: Brookings, Or
 
I'm using canon photo paper plus glossy II. It says it is 10.6mil, .27mm. I've used it before and it has worked fine.

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Dec 12, 2017 13:41:12   #
robertjerl Loc: Corona, California
 
Has the paper curled or rippled due to humidity or other factors?
Paper that is not perfectly flat can show these problems also.

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