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Canvas not flush and bumpy
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Nov 8, 2017 13:48:15   #
MT Shooter Loc: Montana
 
robertjerl wrote:


Artist's pre-mounted canvas (mostly done by machine) have that cut also. But that is blank canvas, with a painting or photo printed already machine wrapping might not be a good idea, it might distort the image.


Yes, and its also much lighter denier canvas than is typically used for photo printing as the photo canvas has to have a seperate layer of coating to accept the printers ink.

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Nov 8, 2017 14:09:19   #
robertjerl Loc: Corona, California
 
MT Shooter wrote:
Yes, and its also much lighter denier canvas than is typically used for photo printing as the photo canvas has to have a seperate layer of coating to accept the printers ink.


I just tried some of Red River's canvas from a sample pack.
I love everything except the price. (well I am addicted to 13x19 prints, maybe if I were to settle for 8x10 or 8.5x11?)

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Nov 8, 2017 14:14:40   #
wolfman
 
MaggieManchester wrote:
Yes, I emailed them and this was their response.
Jenny (ProDPI)

Nov 8, 12:10 PM CST
Maggie,

Thank you for reaching out to us. I wasn't sure on this one so I talked to a few of the production supervisors to see if this was in tolerance or out of the ordinary enough that we would consider it a mistake. After looking at the images they said this didn't really look abnormal or out of line. It would be hard to compare to other labs since we wouldn't know which types of materials they're using and how tight they're stretching their canvases. I do apologize that you're not happy with it! My concern is that if we remake this for you, you still might not be happy with the out come. Let me know if there is any other information I can provide!

Jenny
303.416.9212 | 1.855.776.3745
www.prodpi.com
Yes, I emailed them and this was their response. b... (show quote)

Maybe have them take a look at their own website. Those corners IMHO are not acceptable, PERIOD!
Check out the images of the canvas wraps.

https://www.prodpi.com/products/gallery-wrapped-canvas/

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Nov 8, 2017 16:44:26   #
G Brown Loc: Sunny Bognor Regis West Sussex UK
 
I have had several people exhibit canvas prints and yes that seems to be the standard (The photography tends to be of similar standard as the canvas too) It may be that your canvas reflects its price...(Not your photography)

In the UK framing services vary...from less than £10 to over £40. for the same size!
Canvas wraps probably vary also - hand made or machine finished.

Consider how much you paid....

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Nov 8, 2017 16:52:32   #
MaggieManchester
 
G Brown wrote:
I have had several people exhibit canvas prints and yes that seems to be the standard (The photography tends to be of similar standard as the canvas too) It may be that your canvas reflects its price...(Not your photography)

In the UK framing services vary...from less than £10 to over £40. for the same size!
Canvas wraps probably vary also - hand made or machine finished.

Consider how much you paid....


Well I paid $98 US plus shipping for a 16x20 canvas. I was hoping to use it as a studio sample, but I will have to find another supplier as this is not the quality I was hoping for. I thought using a lab that only specializes in print products would be able to get a canvas right. I am getting it reprinted at a place here in Calgary called Resolve, I am sure I will have better luck!! - the cost is twice as much for the canvas... we'll see! :)

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Nov 8, 2017 17:24:04   #
via the lens Loc: Northern California, near Yosemite NP
 
Bay Photo. Aspen Photo. Try again somewhere else. It's always a bit of an experiment when ordering from any company.

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Nov 9, 2017 06:24:53   #
jerryc41 Loc: Catskill Mts of NY
 
robertjerl wrote:
First off 99% of people would have it in a frame of some kind...



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Nov 9, 2017 06:25:54   #
turp77 Loc: Connecticut, Plainfield
 
MaggieManchester wrote:
from the front


I feel the picture is a very good picture where people will be looking at the baby not the corners. That’s my opinion!

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Nov 9, 2017 06:55:27   #
dyximan
 
robertjerl wrote:
A. "Pro" is part of their name, not necessarily a rating - plus Professional only means someone gets paid/makes their living doing something, not a rating of how good they are. Someone said "Pros do it as a job for pay, amatuers because they love it." Some of each group are good, some poor and some exceptional at doing what they are doing.

B. Well no frame may be a current fashion or something but when I took my photo classes at CSULA 45 years ago almost all got framed or matted for long term display, temp exhibits or those in controlled light conditions were the exception. It is hard to put protective/UV glass over an image without a frame of some type. Ever notice how when you first walk into a museum your eyes have to adjust to the much dimmer lighting (very even if done right, but dimmer and filtered to get rid of UV) - done to protect the paintings and pictures from fading caused by too bright lighting or sunlight (reflected counts too).

C. Have you contacted them to complain? They are the ones who can do something about it, not us on UHH.

We have several canvases in the house, three are sand paintings, all are framed.
A. "Pro" is part of their name, not nec... (show quote)


Rob having a bad day, chill he was simply asking a question not whether the hogs could or would fix it. And perhaps you do but most people I don't think do the same thing nor believe necessarily in the same thing that they learned or did 45 years ago. Not all rules are hard and fast and stay consistent for eternity , trends have a tendency to change occasionally maybe every decade or so, yearly etc. And who knows maybe he doesn't consider himself everybody or average like he should be according to the likes of you.

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Nov 9, 2017 08:22:22   #
leftj Loc: Texas
 
robertjerl wrote:
First off 99% of people would have it in a frame of some kind which would hide the less than perfect job on the edges and corners. So they don't put in the time and work to make it perfect. The labor costs for "more time spent to make it perfect" or the wages of a more skilled worker - who would still take more time, just not as much would make it more expensive.

And, as stated, from a normal viewing distance the vast majority of people won't even notice it, and most who do won't really care.
First off 99% of people would have it in a frame o... (show quote)


So less than well done is ok? I don't think so. Yes many will have in a frame that will cover up the poorly tucked corners. But a lot of minimalist folks display the canvas without the frame.

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Nov 9, 2017 11:13:39   #
cdayton
 
I save 3 prints done by Easy Canvas Prints and the corners are far superior to those in your images - nice and flat, no elevated appearance even on close inspection. Also, i am very pleased with the overall quality of their work but look for specials on price.

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Nov 9, 2017 11:35:32   #
Fotoartist Loc: Detroit, Michigan
 
Send it back. I have if it's not stretched tight enough. Most people will Not frame a canvas wrap, BTW.

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Nov 9, 2017 15:45:55   #
MaggieManchester
 
Thanks Guys for your input.... I have spoken to the company BUT apparently this is within their normal practices, I even sent pictures of it. I must say that if I am to be confident selling a product to a client, that I have to be confident in the product. I can accept that it's ok, that perhaps people will be looking at the baby and not the canvas. I appreciate all your input, and I also feel (NOT KNOW as I am not an expert-so "feel" is my wording) that this is a terribly finished canvas that I will not be able to offer to clients. Pricing is a factor yes, $98 US is what I paid not super duper cheap and not expensive either. I will have to look elsewhere as I know in my gut this isn't a canvas that I can confidently sell to a client.
Again Thanks to all UHH <3

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Nov 9, 2017 16:09:06   #
cdayton
 
This is a photo of one of my wife’s paintings (sold) that I had printed on canvas by Easy Canvas Prints. The edges are doubled over, of course, but are very tight so the extra thickness is barely visible. Please forgive the iPad photo.



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Nov 9, 2017 17:12:54   #
twowindsbear
 
Tell them:

'This print does not meet my quality standards to re-sell to my customer, regardless of meeting your quality standards. I want it remade to meet my quality standards or a refund so I can take my work to a printer that does meet my quality standards.'

Good luck

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