Really, Come on now. Are you assuming everyone who buys their first DSLR should magically absorb all that technical data and jargon with no prior experience before they buy? Its an unrealistic assumption. When going to a reputable Nikon dealer new customers have a reasonable expectation that the salesperson, who is the presumed "expert", will assist with advice.The reality may be different, but you can't blame the new customer for not having sufficient expertise to make those kinds of decisions regarding what is a very technical piece of equipment. There is too much to learn and no way for a newbie to understand which bits of information might be more important than others. The only thing the average consumer focuses on is megapixels, brand name and price.

Really, Come on now. Are you assuming everyone who buys their first DSLR should magically absorb all that technical data and jargon with no prior experience before they buy? Its an unrealistic assumption. When going to a reputable Nikon dealer new customers have a reasonable expectation that the salesperson, who is the presumed "expert", will assist with advice.The reality may be different, but you can't blame the new customer for not having sufficient expertise to make those kinds of decisions regarding what is a very technical piece of equipment. There is too much to learn and no way for a newbie to understand which bits of information might be more important than others. The only thing the average consumer focuses on is megapixels, brand name and price.

Really, Come on now. Are you assuming everyone who buys their first DSLR should magically absorb all that technical data and jargon with no prior experience before they buy? Its an unrealistic assumption. When going to a reputable Nikon dealer new customers have a reasonable expectation that the salesperson, who is the presumed "expert", will assist with advice.The reality may be different, but you can't blame the new customer for not having sufficient expertise to make those kinds of decisions regarding what is a very technical piece of equipment. There is too much to learn and no way for a newbie to understand which bits of information might be more important than others. The only thing the average consumer focuses on is megapixels, brand name and price.

What Nikon did was put together an inexpensive (entry level) package. This is the same as is done by ANY other retailer. You can go to a car dealer and get the "advertised" car at a (seemingly) really low price, or you can get the car that has what you want for more. The same is true of televisions, stereos, and yes, camera gear. The trick is to understand what you are looking for. Rarely (in cameras, or other retail packages) with the "kit" contain what you really need. They will sell you that for slightly more. Look at Adorama or B&H kits. They generally have a decent camera, (no lenses) a decent camera bag, a no-name battery (in addition to the brand name battery that comes with the camera) for a fairly cheap price. The price is cheaper (usually) than you can buy the camera from a local dealer by it's self. So, are they robbing you or misleading you? No, you got the camera and all you need is the lenses of choice. Or you might find a package (as you did) with a decent camera but the least expensive lenses they could put in for a price point. Want more or better, go buy they but it got you started. They didn't cheat you.. You were expecting gold but were only willing to pay for lead. It wasn't Nikon's fault, it wasn't the dealers fault. YOU didn't ask the right questions.

So the store is obligated to educate every buyer as if they are newbies? Or is Nikon obligated to put out "kits" of every possible combination to accommodate every possible consumer wish? Or should a buyer of expensive technology be expected to do a little reading before going to the store? Which is most reasonable? Neither stores nor manufacturers should be held accountable for buyers who are too unmotivated to take advantage of easily obtained information. The next camera purchase the OP makes will hopefully be more thoughtfully planned. As Will Rogers said, "Good judgment comes from experience, and a lot of that comes from bad judgment."

So the store is obligated to educate every buyer as if they are newbies? Or is Nikon obligated to put out "kits" of every possible combination to accommodate every possible consumer wish? Or should a buyer of expensive technology be expected to do a little reading before going to the store? Which is most reasonable? Neither stores nor manufacturers should be held accountable for buyers who are too unmotivated to take advantage of easily obtained information. The next camera purchase the OP makes will hopefully be more thoughtfully planned. As Will Rogers said, "Good judgment comes from experience, and a lot of that comes from bad judgment."

You can educate yourself as much as possible but if you don't know what to ask or what exists how do you know what to ask for and what to expect bottom line you don't know what you don't know until you've experienced it. I would imagine the first day you picked up a Camera you didn't know all about iso Aperture shutter priority depth of field night photography day photography moving objects etc. focal lengths, the purpose of one Lens compared to another, prime telephoto etc. until you used it for a while then found out you may or may not need one like one or how do use one. And perhaps you even had a question or two when you went to the store.