Was it my local store or Nikon's fault?
Sep 29, 2017 19:29:02 #
There was at least one discussion here about the longer lens not being VR. I think it was first noticed in the images of the kits.
I wouldn't say there is blame on anyone's part. Nikon and the store provide exactly what they offered. The OP purchased what they offered. He did not read the description before buying and got what he paid for. Had the store said, give me another fifty and I'll give you a better lens, they would have been accused of bait and switch.
Reading all the words isn't a bad idea in many situation. But most of us get lazy at times.
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I wouldn't say there is blame on anyone's part. Nikon and the store provide exactly what they offered. The OP purchased what they offered. He did not read the description before buying and got what he paid for. Had the store said, give me another fifty and I'll give you a better lens, they would have been accused of bait and switch.
Reading all the words isn't a bad idea in many situation. But most of us get lazy at times.
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Sep 29, 2017 19:38:11 #
Actually, they sold the "package" in pieces, not a single box. That is why I looked at what other stores are offering as well, still no option to spend the $50 and get an upgraded lens. They sure we're anxious to suggest other gear to buy! The original package did not include any filters and the extra battery they "gave" me would not work in the camera and I had to trade It in for a Nikon battery.
Why use a local store if they don't provide a service that is different from a big box store selling the same product?
Why use a local store if they don't provide a service that is different from a big box store selling the same product?
Sep 29, 2017 19:42:56 #
whitewolfowner wrote:
Certainly, just because I don't like to be lied to I hate the world. WOW, talk about solid, logical thinking!
When you actually come to understand logic, get back to me. In the mean time, run along sonny.
Sep 29, 2017 22:02:40 #
Rich1939 wrote:
When you actually come to understand logic, get back to me. In the mean time, run along sonny.
You just bury yourself more and more. Logic is my business, I'm an electronic engineering technician.
Sep 30, 2017 07:00:13 #
If there are options and the seller explains the options and their costs I don't see how that would be considered a bait and switch if the buyer can buy any of the options he chooses. The buyers choice. It sounds to me like the options were not fully explained by the seller and the buyer was therefore unaware of his options. So, either seller or buyer could be partly to blame.
Best,
Todd Ferguson
Best,
Todd Ferguson
Bill_de wrote:
There was at least one discussion here about the l... (show quote)
Sep 30, 2017 07:53:26 #
Sep 30, 2017 07:55:30 #
leftj
Loc: Texas
whitewolfowner wrote:
Certainly, just because I don't like to be lied to I hate the world. WOW, talk about solid, logical thinking!
So in war the enemy doesn't tell you about the surprise offensive they have planned against you the next day. I just hate it when enemies lie.
Sep 30, 2017 07:58:29 #
tcthome
Loc: NJ
toxdoc42 wrote:
In reading the discussion regarding vibration cont... (show quote)
Maybe the store & your own fault. I researched the Nikon site & reviews for a few months before I made my purchase. If you would of checked their site you would have known. It would of been nice if the sales person would of given you more info.
Sep 30, 2017 08:04:34 #
LFingar wrote:
I wouldn't be too quick to put the blame on Nikon. There's a good possibility that the stores are slow to mention the $50 option because they make more profit off of the non-VR lens. They could also assume that people buying that bundle just want the lowest price. I doubt Nikon cares which of their lenses they sell you.
Sep 30, 2017 08:23:24 #
Szalajj
Loc: Salem, NH
BebuLamar wrote:
It is your fault. You should know what kind of things you're buying.
New photographers often don't know what questions to ask, to get the equipment that they need instead of being sold entry level kits because they fit into a price point.
Not everyone takes the time to research cameras and lenses before handing over their cash or credit cards for what are often spur of the moment impulse purchases. The need for or want of ... often leads to these kinds of purchases.
I have to admit that all of my camera purchases up until now have fallen into that category. I would walk into a big box store, see a camera on display that I thought would work for me and buy it. That worked out fine until my last 2 camera purchases. The point and shoot was a huge step backwards after years of shooting with SLR's, and the DSLR (purchased from a reputable camera retailer) was quickly outgrown.
So, after outgrowing my last camera purchase within the first 9 months of ownership, my next upgrade has been 18 months of research and waiting so far, but the wait is almost over. My research has determined what camera model will fill my needs, but my budget has held me back for 15 months.
Sep 30, 2017 08:26:11 #
Ed Chu
Loc: Las Vegas NV
I would think this would apply to just about any retailer and / or manufacturer; they have to clear out old inventory
Sep 30, 2017 08:32:37 #
jerryc41 wrote:
It can be confusing. There is a version with VR, ... (show quote)
I believe that people would pay the $50.00 more if that was the only choice. The problem is there will be retailers that sell the package with the cheaper lens and unsophisticated buyers that do not do a bit of research will quickly buy the cheaper package and the retailer with the image stabilized lens package for $50 more will not sell theirs and will be labeled by those consumers as over priced gougers.
And a large part of those going for the cheaper package will never buy another lens or know the difference unless some person happens to point out there was a lens with image stabilization for a few bucks more and show them how much better it is. By then it would be too late though.
Sep 30, 2017 08:44:32 #
Rich1939 wrote:
Right, I explained, probably too briefly for you to understand, on the previous model. You chose to interpret that as lying, then you chose to accuse me of condoning lying to pad my pocket.
You have no idea if the person you spoke to at Nikon knew about the new product but choose to assume they did and thereby accused them of lying. I guess you are convinced that the whole world is against you and nobody is to be trusted. Have fun with that.
You have no idea if the person you spoke to at Nikon knew about the new product but choose to assume they did and thereby accused them of lying. I guess you are convinced that the whole world is against you and nobody is to be trusted. Have fun with that.
"that in business new product information is withheld until inventories have been lowered"
Not so in automobile sales.
Sep 30, 2017 08:49:19 #
leftj
Loc: Texas
Mary Kate wrote:
"that in business new product information is withheld until inventories have been lowered"
Not so in automobile sales.
Not so in automobile sales.
Apples & Oranges.
Sep 30, 2017 08:55:06 #
AZNikon
Loc: Mesa, AZ
toxdoc42 wrote:
Nikon then responded to me by explaining that the VR version of that lens was $50 more than the non-VR and the package was intended to be as inexpensive as possible, and that my local store could have sold me the VR lens for $50 more. The store never mentioned that to me. Further, in searching the internet, I find no one offering the VR version of that lens for $50 more. Anyone know if Nikon was just trying to place the blame on the local store?
I've been on the same painful journey and it hurts. The sudden discovery that your two lenses are not the same, one VR, the other not. It's like your whole world is suddenly out of balance. I believe my experience was with Ritz Camera (online). I called to get the options and I believe it cost me a lot of money to trade the non-VR for a VR. I've had other experiences as well that tell me when I see the word "KIT" I run like hell. This is shorthand for "bundle some stuff we're trying to get rid of, put a hot price on it, and get it out of our warehouse to make room for the good stuff". I now forgo the "KIT" unless every component matches my needs exactly. Back in those days, at my level of expertise, I was gullible and got hooked by a bad deal. But once burned, twice warned. In answer to your question, it's not anybody's fault really. Everyone involved was out for their own gain. Nikon shipped what their customer ordered, the store had issues it wanted to clear up by offering a "smoking deal", and you wanted to save money. You didn't know that you didn't know. Nikon did give you the correct answer: "the package was intended to be as inexpensive as possible". And to some, getting a great price outweighs whether you got exactly what you want or not.
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