whitewolfowner wrote:
One purchase was for R Alpha Lipoic Acid. It is very good for anyone and especially helpful for diabetics that have neurapathy. There are even claims out there that one can cure neurapathy with it (neurapathy is the feeling of your arms or legs going to sleep; it's caused from nerve damage and lack of blood flow to the extremities in diabetics and eventually will lead to having them cut off to stall death). There two kinds of Alpha Lipoic Acid; R and S. R is the good one (absorbs much easier and better and is more effective). It is also quite expensive for a supplement. I have been buying it in bulk form and loading it capsules at home while I watch TV; it's much cheaper that way. R Alpha Lipoic Acid has one problem and that is that it has a very low melting temperature (not much over 100 degrees F), so I order it during the cold months. I had been getting it for the last few years from a company off the internet. The last two purchases I made with them, it came melted and seized back together in lumps that could not be broken up. It had been exposed to heat and destroyed. The first time it happened was in the fall. I waited a couple of months, called the company and asked if they had a new shipment of it and they said, no, not yet but claimed that my first shipment was a fluke and insisted what they had in the warehouse was good and if I ordered it again, it would be fine. So I reordered in February and when it came it was hard as a rock; in much worse shape than the first one.
I noticed that Amazon sold the same product and was advertised as coming from Amazon. So I called Amazon and wanted to verify that they had their own shipment of it in their warehouse. If this was true (the web site claimed this to be true), then hopefully they had a shipment of it in good condition. The rep claimed that they had their own shipment of it and the people in the warehouse knew to verify that the product was good before shipping it (you can tell by squeezing the pack; if it's in powder form, as it should, or if it is all lumped up). So, on the word of the Amazon rep, I proceeded to order a packet from them. The next day I got the email of it being shipped and instead of coming from Amazon, it was coming for the company. I called Amazon, expressed my anger for being lied too and feared it would be damaged. The rep told me that he would make note of the incident on my account and if it came damaged again to call them right back and they would immediately credit me for the purchase since I was misinformed by the earlier rep. Of course it came as bad as the other ones (getting quite obvious that the company is either shipping it bad or Fed Ex is holding it somewhere in a very hot warehouse during delivery) and when I called up to get the credit issued, the story now changes on a 180 degree twist claiming that I had to deal with the company, not Amazon, to get my refund. Now, not only having been lied to, but also note that if I buy directly from the company, I get a 10% discount that I do not get from Amazon. Now they were changing their story completely, went back on everything I was told, even though I called ahead of time to avoid all this bull to begin with. If I was told the truth in the beginning, I never would have placed the order. I did everything I could to avoid this; Amazon was totally wrong all the way and now refusing my refund, insisting I go through the other company. I did not buy it from the other company, I bought it from Amazon. That is when I just turned it over to my credit card company; now Amazon can pay a penalty for their lies.
All I can say is that we can be grateful for one thing and that buying camera equipment is not as complicated as supplements are; not to say that camera gear buying does not have its pitfalls.
One purchase was for R Alpha Lipoic Acid. It is v... (
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I still call bs. Post the order information/invoice page proving this was a sold and shipped by Amazon item. I will bet cold, hard cash that you ordered from a third party seller rather than Amazon.