Mike Adams wrote:
I have received this error plus the 10-flash orange light, and looking on-line it seems it is likely a printer head problem. However, I am unable to contact Canon (phone line always gives a 'closed' message, no replies to emails) so I am hoping someone on this site might have an insight towards resolving the problem. Unplugging makes no difference and I am unable to access the print head.
Many thanks
Moderators: if this is not the appropriate forum, please advise me.
I've had Canon printers for the last fifteen plus years and never experienced that problem. I did have a print head die after many years and then got a 9000 mk II.
There are many other sources. Print heads do sometimes die. Are you using Canon inks? How often do you use the printer?
If the print head is actually dead, you can usually find a completely new (similar) printer with supplies for the same cost as a print head.