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Buying New Camera from Local dealer vs Adorama, Amazon, or B&H?
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Jan 8, 2017 08:24:19   #
lamiaceae Loc: San Luis Obispo County, CA
 
jerryc41 wrote:
That's a delicate question. When I bought my first DSLR - Nikon D90 - I went to the only local store and paid $100 over list price. Nothing was available online. A few years later, after I got a D7000 online, I went to the store and asked what they charged for a D7000. $100 over list. When I was browsing in there one day, a customer asked to see a Nikon. The salesman said, "I'm a Canon man, but I'll see what I can do." Not a good response.

If a local store charges more than online, and you want to "support" the store, you can buy online and then give the store the difference in price to express your support. It's not our job to donate money to local stores to support them. On the other hand, if a local, family-owned store has been in business for years and offers very good service and support, then I would be willing to pay a bit more.
That's a delicate question. When I bought my firs... (show quote)


Interesting and yes! For the short time I sold cameras retail in a store I tended to softly push Minolta because at our store FEDCO (mebership department store, slong defunked) you got more camera for your money from Minolta. This was despite being a lifetime (even in the mid-eighties) Pentax user. If a customer asked for a band or model, that is what I would show them. But for the unsure or those that did not initially state, I'd briefly find out their intended use or need, and possibly toss in about Minolta.

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Jan 8, 2017 08:26:24   #
Tom G Loc: Atlanta, GA
 
SusanFromVermont wrote:
Anyone with a local camera shop that has good service is very lucky. An excellent reason to help keep them in business! And, as others have pointed out, more and more online businesses are starting to charge sales tax appropriate for where you live. And although many do not do so, you ARE supposed to report anything purchased online tax-free on your state income tax return.

The only camera store "close" to me was over in New York state, and it closed several years ago. I had to go down to NY city a couple of years ago, and made a point of going to B&H. Mind-blowing experience! Felt like I was in a whole different world (guess I was, actually...). Very busy place, yet every salesperson I talked to behaved as though I was the only customer in the store. I did buy some things, paid the NY sales tax, and was amazed that the salesperson made a point of mentioning I could save on the tax if I ordered online... But I was having too much fun just being there to walk away empty-handed!
Anyone with a local camera shop that has good serv... (show quote)



My experience exactly, Susan

Visiting B&H's store in Manhattan is a most wonderful experience.

And, the employees are extremely knowledgeable and helpful.

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Jan 8, 2017 08:27:49   #
Tom G Loc: Atlanta, GA
 
dandi wrote:
Almost all my gear I buy at the local store, at KenmoreCamera, they have everything. I can hold the camera, compare it with another camera, try different lenses, take a few test shots, ask many questions. People who work there are very helpful and friendly, I like going there, but my wife gets nervous every time I go there.


Ditch the wife

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Jan 8, 2017 08:32:43   #
Tom G Loc: Atlanta, GA
 
jerryc41 wrote:
That's a delicate question. When I bought my first DSLR - Nikon D90 - I went to the only local store and paid $100 over list price. Nothing was available online. A few years later, after I got a D7000 online, I went to the store and asked what they charged for a D7000. $100 over list. When I was browsing in there one day, a customer asked to see a Nikon. The salesman said, "I'm a Canon man, but I'll see what I can do." Not a good response.

If a local store charges more than online, and you want to "support" the store, you can buy online and then give the store the difference in price to express your support. It's not our job to donate money to local stores to support them. On the other hand, if a local, family-owned store has been in business for years and offers very good service and support, then I would be willing to pay a bit more.
That's a delicate question. When I bought my firs... (show quote)


Yes, Jerry, some people ought to have jobs where they work alone. And, it is not our job to support any retailer by paying excessive prices. I too, lament the passing of the good camera stores; however, they should have done what B&H, Adorama, and the others did: Get competitive - it's the American way. By the way, NYC is a very high rent town so if it can be done there why not in other cities?

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Jan 8, 2017 08:48:24   #
Gspeed Loc: Rhinebeck, NY
 
[quote=SharpShooter]Jeez Pete, support your local schools??....., unheard of!
Pete, welcome to the Hog!
But feeding the big BOX stores is the new American way.
Prices on Cameras are fixed by the manufacturer. But you will pay taxes.
Not to mention, you'll have to push away from the computer and actually have to go face a live person, in person, what a novelty!
By all means, buy local!
SS[/quote
I think the answer depends on your money fluidity and your values. Some folks have a relationship with their local camera shop and don't mind spending a little more feeding their habit. Others factor in the bottom line and that is all that matters. I have done both. If tax is an issue to those bottom line people, please also consider eBay. Those offerings are tax free, can include free shipping, the "buy-it-now" option. If you can find a seller with a 97%+ approval rating and many reviews, it's probably a safe purchase. I saved about $800 on a practically new Nikon D610 which came with the 50mm 1.8 and lots of extras, US product, battery grip, 2 cards. Saved myself about $800. So happy.

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Jan 8, 2017 08:53:10   #
d2b2 Loc: Catonsville, Maryland, USA
 
Tom G wrote:
For the most part, there are no "Good" (read, expert/professional) camera stores left almost anywhere locally. This is unfortunate, but their unwillingness or inability to compete with the New York mail order stores has caused their demise.

I have used both B&H and Adorama, and find both quite respectable, reliable, and competitive. My own preference is B&H because they will discuss anything about a particular camera, lens, or other item with you over the phone, and their knowledge (all of 'em) is superb. I suspect Adorama is the same.

I do not think Amazon provides this important service; I doubt it. However, if you know exactly what you want & have no question about it, I'm sure Amazon will do.
For the most part, there are no "Good" (... (show quote)


I disagree - and many of the posts here suggest that there are, in fact a number of "Good" camera stores still in existence. They are few and far between, but they are around. There is one in Baltimore that I use, (Service Photo,) which caters to local pros and advanced amateurs, and I go through them for the vast majority of my purchases, even though it is not exactly right in my neighborhood. There are also cases where I use B&H or Adorama; but pricing is very, very similar with the local store, so convenience is more of the issue than anything else, when I make a purchase. Holding the proposed purchase, getting to use the product and talking to knowledgeable people on site is difficult to replicate with even the best of the online sellers. But it is always a case of individual taste and strategic purchasing philosophies.

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Jan 8, 2017 09:00:03   #
BboH Loc: s of 2/21, Ellicott City, MD
 
I buy from my local shop, Service Photo of Baltimore, unless they don't have what I want. First, I like the hands on experience, second I like that I can go in to the store for advice and help, and last, when I want something but not sure what I should get they lead me to a good purchase. Yes, you can argue that I can most, if not all what I mentioned over the phone, but I don't get eye-to-eye with people I work with over time.

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Jan 8, 2017 09:04:18   #
Novots Loc: Grand Forks, ND
 
Had an excellent experience with Dodd camera in Columbus, OH. Will use them again.

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Jan 8, 2017 09:04:31   #
d2b2 Loc: Catonsville, Maryland, USA
 
Well, there's two votes for Service Photo!

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Jan 8, 2017 09:06:11   #
Goober Loc: Southeastern PA
 
I purchase most of my photo gear from a local shop, Cardinal Camera, in Lansdale, Pa. I have been buying from them for about 45 years. They sell most major brands and will match the big players prices and even forgo the 6% sales tax to be competitive. Actually, you do pay the tax but receive a 6% store card back. If they don't have the item in stock they usually get it in a couple days....no more than ship time from an on-line purchase. They also provide many services, basic photo classes, etc., and they don't sell gray market. It's nice to be able to see and handle the item you are buying. Their staff is knowledgeable, unlike the sales staff at Best Buy who think they know the equipment but don't. Support your local shop whenever you can.

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Jan 8, 2017 09:21:37   #
Tony R Loc: Westport, CT
 
I would prefer to support the local dealer if there was one close at hand. However, there isn't, so I rely on B&H & Adorama. Never had an issue with customer service, deliveries are very timely and any problems (which there have been very, very few) are addressed quickly. Also, as an out of state buyer I don't pay tax. The web sites are extremely easy to use and shipping & tracking info is sent as soon as the order is process.

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Jan 8, 2017 09:26:14   #
346pak Loc: Texas
 
SharpShooter wrote:
Jeez Pete, support your local schools??....., unheard of!
Pete, welcome to the Hog!
But feeding the big BOX stores is the new American way.
Prices on Cameras are fixed by the manufacturer. But you will pay taxes.
Not to mention, you'll have to push away from the computer and actually have to go face a live person, in person, what a novelty!
By all means, buy local!
SS



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Jan 8, 2017 09:32:35   #
Nature_Shooter Loc: Chesterfield Missouri
 
We are very fortunate in St. Louis to have two well established and excellent photography stores, Creve Coeur Camera and Schillers. Although I pay a little more short term when I purchase my equipment from them, long term I save. The service I receive is well beyond what I receive from mail order houses. Recently I had a lens/camera issue while on the road and I called CCC. Because I had a relationship with them, they troubleshot my problems over the phone and via e mails for me. They spent at least an hour helping me. Another example is when I bought my 5D mIII. My existing Sigma flash did not synchronize properly. I was ready to get a new flash. Before I did that, they called Sigma for me, determined it was a firmware upgrade issue, and found out I could send my flash in for a free firmware update. All I paid was postage to end it to Sigma. In addition, the help and advice they provide on other issues has proven invaluable. They also have classes, photo outings, rental equipment, and a used equipment section of the store. I say local.

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Jan 8, 2017 09:40:53   #
cameralLady
 
Don't know about Nikon prices, I purchased a Canon recently. Canon price are all the same to the penny regardless where you buy it from. If u buy from local DEALER (not big blue box store) you may receive free how to classes, free prints, annual cleaning & more. Buy from local DEALER help support his business for when you might need his services.

If you buy mail order you may save 5-10% if you don't pay sales tax in your state on out of state purchases. Adorama gives away the best "free gifts" such as another tripod, tiny camera case, inexpensive filters. All had free shipping before holidays now don't know.

Nikon has a online store so you can purchase directly.

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Jan 8, 2017 10:03:22   #
rmalarz Loc: Tempe, Arizona
 
My first stop for any equipment is my local photo store. If they have the item in stock, I'll purchase it there before I go on line. I like to keep them in business as best I can. If they don't have it, my next stop is B and H. I've been purchasing from them for over 15 years and they are a full service shop, sales, support, rentals, repair, and printing/framing.
--Bob

Chico 1948 wrote:
I am going to add a Nikon D750 and am wondering about your experiences buying from a local photo shop vs the on-line retailers. I would imagine price will be an issue and difference. Other than that, isn't supporting a local shop in the interest of the photographer? I would appreciate a discussion and advice. Thank you in advance. I find the UHH most informative and entertaing at times. As a sort of new photographer this site has been very helpful.

Pete

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