Lenny Loc: Boston

In 2017 I would like to send in my Nikon camera and lens to be check out and make sure everything is up to par at a Nikon facility, I would like to know what I should expect the charges will be, right now everything is working fine. Thanks for any info.

G_Manos Loc: Bala Cynwyd, PA

Lenny - If you haven' done so already, I suggest that you contact Nikon either via chat or phone and ask directly. There must be a price list for basic service based on camera and lens.

OddJobber Loc: Portland, OR

Contacting Nikon didn't work for me. They said they couldn't do an estimate over the phone and I would have to send it to them. I haven't done that yet.

mas24 Loc: Southern CA

A telephone call to Nikon Customer Services still works. You may be put on hold, but don't we all get put on hold. It is the normal now.

naturepics43 Loc: Hocking Co. Ohio - USA

What camera model & what lens?

chase4 Loc: Punta Corona, California

Lenny - See if this link is any help:

www.nikonusa.com/en/service-and-support/service-and-repair.page

If you can find a local authorized repair place, call them directly and ask. chase

mwsilvers Loc: Central New Jersey

I'm not suggesting you shouldn't send it in, especially if you suspect there may be a problem, but a little research shows that this is one of those subjects for which there is a lot of disagreement. I'm interested in opinions on this.

Many people seem to take the, "if it ain't broke, don't fix it" approach. While others indicate their lenses or cameras came back with scratches, scuffs or other issues. I can certainly understand pros, who also have backup equipment, doing it since it's their livelyhood and they take advantage of the camera companies' professional services. But, I wonder what the advantages are to others when the camera or lens is working well.

I have 4 Canon bodies and over a dozen lenses, and other than sensor cleaning, which I now do myself, only one has ever seen service. That was my two year old Canon 7D Mark II which was exhibiting some strange behavior when I took it in very recently. It required a new circuit board. As I said, I'm not trying to talk you out of it, I'm just not sure whether periodic maintenance provides any real benefit. Some people have compared it to regular car maintenance, but I don't think that holds up since cars are much more complex, generate much more wear and tear, and absolutely require maintenance on a regular basis.

I probably should have started a new thread on this subject and apologize. Any thoughts on what I'm missing out on would be welcome.

DaveO Loc: Northeast CT

Good and appropriate response as far as I'm concerned!

Gene51 Loc: Yonkers, NY, now in LSD (LowerSlowerDelaware)

If nothing is broken on the camera - it can range from around $175 to $300, depending on what you have. When you get it back it will be completely refurbed - they will even change the battery door, rubber, etc that they feel is worn. If you are looking for CLA (clean, lube, adjust) service on a lens it can range from a couple of hundred dollars for cheaper lens to as much as $500 for a 600mm F4. Again, the lens will be indistinguishable from new. If something is broken or misaligned, or it needs a motor replacement, expect it to cost a lot more.

Lenny Loc: Boston

Thanks I did call Nikon to check and clean lens $50.00, now the Camera If no problem $125.00 plus any needed replacement parts, I guess i will send it in and see what the true cost will be.

mwsilvers Loc: Central New Jersey

So, if everything is working fine it will still cost you a total of $175. If something wasn't working fine wouldn't you know it from both using the equipment and seeing the resulting images? I know you just want to be confident everything is up to snuff, but we live in an electronic centric world. How many other electronic devices do you send back to the manufacturer for preventive maintenance? I'm still trying to figure out whether it's a cost effective approach.

photon56 Loc: North America

Just my opinion...

I looked through my manuals and do not see anything documented about required adjustments or other type of maintenance. I'm not suggesting that anyone shouldn't get periodic adjustments and cleanings, just not mentioned that it is something that the camera needs from the manufacturer. I don't have any problem cleaning the sensor using the Sensor Swabs that are designed for cleaning sensors. For my lenses, I keep them clean with a good lens cleaner solution or a lens stick. Aside from that, the only other mechanism that gets wear and tear is the actuator which has a limited lifespan that is documented. I don't know if sending it in will increase the life expectancy. If it did, I would think that it would be documented as part of the care and feeding of the equipment. The only thing I see on the websites are for repairs.

jerryc41 Loc: Catskill Mts of NY

Maybe MT Shooter will add to this discussion. I remember him saying that he sends his cameras to Nikon every year.

mwsilvers Loc: Central New Jersey

I certainly wouldn't want to talk anyone out of it if there is a cost effective and valid reason. I just haven't seen anyone express what that reason is yet. I've so far never had a annual maintenance service done on any of my cameras and lenses and have not seemed to have suffered because of it.

prg Loc: Palm Coast Fll

My d7000 stopped focusing. I sent it in for repair it cost $275.00. I'm very happy with the results.
However, when I return from travel adventures, I bring cameras and lens to my local Nikon authorized repair for cleaning. It costs me $50 well worth it.