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Amazon Slowing Down?
Nov 21, 2016 08:07:30 #
I've placed a lot of orders with Amazon lately, and few items have gotten two-day delivery. I know the weekends slow things down, but I've been given delivery dates at least a week away, and that's for Prime. I wonder why.
Nov 21, 2016 08:14:31 #
Nov 21, 2016 08:22:31 #
jerryc41 wrote:
I've placed a lot of orders with Amazon lately, and few items have gotten two-day delivery. I know the weekends slow things down, but I've been given delivery dates at least a week away, and that's for Prime. I wonder why.
I have noticed that also. If that is the case, you need to contact Amazon to see what they will do for you. I have had my Prime extended several times for this reason, and once got a $5 coupon. Keep after them to keep them honest.
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Nov 21, 2016 08:33:26 #
banjonut wrote:
I have noticed that also. If that is the case, you need to contact Amazon to see what they will do for you. I have had my Prime extended several times for this reason, and once got a $5 coupon. Keep after them to keep them honest.
Good idea.
EDIT: I just sent Amazon an email about four orders with delivery times ranging from 5 to 11 days, all the Prime items.
Nov 21, 2016 10:34:32 #
jerryc41 wrote:
Good idea.
EDIT: I just sent Amazon an email about four orders with delivery times ranging from 5 to 11 days, all the Prime items.
EDIT: I just sent Amazon an email about four orders with delivery times ranging from 5 to 11 days, all the Prime items.
I have not had an issue with Prime yet - but will keep a note about this !
Nov 21, 2016 11:39:40 #
Jerry,
You might try "Chatting" with a customer rep. I have always received a satisfactory resolution to an issue.
Mark
You might try "Chatting" with a customer rep. I have always received a satisfactory resolution to an issue.
Mark
jerryc41 wrote:
I've placed a lot of orders with Amazon lately, and few items have gotten two-day delivery. I know the weekends slow things down, but I've been given delivery dates at least a week away, and that's for Prime. I wonder why.
Nov 21, 2016 12:02:55 #
Mystery solved. Although all four items are listed as eligible for Prime shipping, I had taken advantage of the Honey app to get lower prices on three items from other sellers, and they did not use two-day shipping. The fourth item was eligible for Prime, but I guess the seller just couldn't get it out fast enough.
I was surprised that Amazon gave me an answer so quickly.
I was surprised that Amazon gave me an answer so quickly.
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Nov 21, 2016 12:05:33 #
jerryc41 wrote:
Mystery solved. Although all four items are listed as eligible for Prime shipping, I had taken advantage of the Honey app to get lower prices on three items from other sellers, and they did not use two-day shipping. The fourth item was eligible for Prime, but I guess the seller just couldn't get it out fast enough.
I was surprised that Amazon gave me an answer so quickly.
I was surprised that Amazon gave me an answer so quickly.
Good deal!
Nov 21, 2016 12:06:44 #
Good for you and I appreciate the explanation. I have found Amazon's CS to be superb.
Mark
Mark
jerryc41 wrote:
Mystery solved. Although all four items are listed as eligible for Prime shipping, I had taken advantage of the Honey app to get lower prices on three items from other sellers, and they did not use two-day shipping. The fourth item was eligible for Prime, but I guess the seller just couldn't get it out fast enough.
I was surprised that Amazon gave me an answer so quickly.
I was surprised that Amazon gave me an answer so quickly.
Nov 21, 2016 13:28:55 #
markngolf wrote:
Good for you and I appreciate the explanation. I have found Amazon's CS to be superb.
Mark
Mark
What's funny is when you choose to communicate by phone, and your phone rings with someone from Amazon on the line.
Nov 21, 2016 14:34:49 #
jerryc41 wrote:
Good idea.
EDIT: I just sent Amazon an email about four orders with delivery times ranging from 5 to 11 days, all the Prime items.
EDIT: I just sent Amazon an email about four orders with delivery times ranging from 5 to 11 days, all the Prime items.
Keep us posted on your results. I had a nice talk with a rep on the phone and he 'pushed some buttons'. THINGS seeed better after that.
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Nov 21, 2016 17:14:37 #
banjonut wrote:
Keep us posted on your results. I had a nice talk with a rep on the phone and he 'pushed some buttons'. THINGS seeed better after that.
A pkg is coming tomorrow via FedEx - signature required. I hate that. One or two are coming on Wednesday, and some more the following week.
Nov 21, 2016 17:27:38 #
You buy too much!!! LOL
You can always change that by subscribing to Fedex and UPS. The delivery location and required signature can be changed. At least I have been able to do that when needed. Also by speaking with the merchant about delivery options.
Mark
You can always change that by subscribing to Fedex and UPS. The delivery location and required signature can be changed. At least I have been able to do that when needed. Also by speaking with the merchant about delivery options.
Mark
jerryc41 wrote:
A pkg is coming tomorrow via FedEx - signature required. I hate that. One or two are coming on Wednesday, and some more the following week.
Nov 22, 2016 06:34:35 #
Nov 22, 2016 07:30:22 #
jerryc41 wrote:
I've placed a lot of orders with Amazon lately, and few items have gotten two-day delivery. I know the weekends slow things down, but I've been given delivery dates at least a week away, and that's for Prime. I wonder why.
That would be disappointed because I finally relented and signed on to prime. Perhaps it has to do with the holidays coming up.
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