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Oct 24, 2016 08:04:34   #
jerryc41 Loc: Catskill Mts of NY
 
Earworms wrote:
You cannot just arbitrarily add more and more RAM, you have to make sure that your laptop can actually utilize 16 gigs of RAM. I'd go to the Apple website and check their specs for your particular model. If your laptop can indeed access 16 Gigs, then I'd remove and reinsert the RAM, reseat it, otherwise maybe you do have a hardware problem. Then too, you have to be certain, make sure that your version of Mac OSX can also utilize 16 Gigs of RAM.
Regardless of how slow your computer may be, you should do periodic backups.
You cannot just arbitrarily add more and more RAM,... (show quote)


It's interesting how different models can handle different amounts of memory. Yesterday, someone posted that the Apple site said 8GB for his MBP, but Crucial said 16GB. He raised it to 16GB, and the machine accepted it and acknowledged that it was there. I don't know if it can actually use it, but at least it knows that it's there.

http://www.mac-forums.com/apple-desktops/278180-happens-theres-ram-imac.html

https://www.cnet.com/forums/discussions/can-i-put-more-ram-than-the-stated-maximum-563291/

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Oct 24, 2016 08:55:12   #
Mundj Loc: Richmond TX
 
Lot of very good info here. I do not have anything to add but wanted to keep the thread.

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Oct 24, 2016 09:11:57   #
Alfresco
 
You're saying it would take too long to do a full backup so my first question is are you using Time Machine? You do need a backup of some type. Have you contacted Apple support with the problem? There's an Apple store in Sugarland and if you make an appointment at the Genius Bar, they will look at it and most likely fix and fix the problem while you wait.

Reply
 
 
Oct 24, 2016 09:34:50   #
burkphoto Loc: High Point, NC
 
PNagy wrote:
About two months ago my Mac PowerBook 17 (early 2011) began to slow down very badly whatever I asked it to do. Soon it started informing me that I was out of disc space, even though I had over 250 GB left on my hard drive.

The action I took made it better, but not good, or even acceptable. I replaced the four GB of RAM with 16, and upgraded the OS to El Capitan. Some of the software runs worse on El Capitan than it did on Lion, but nothing runs well. It takes forever to load most internet pages. Photoshop is way too slow. IMovie stalls forever on most tasks, and crashes often.

My Apple and MacTuneup utilities tell me there is nothing wrong with my hard drive. I have two photo jobs, a video job, and a writing job that are past due. Only Microsoft Word works well enough to use in any business setting. The only thing I can think of, short of ditching this computer, is to replace the hard drive with a solid state one. I would appreciate informed ideas on what might be the problem, and how to proceed against it.
About two months ago my Mac PowerBook 17 (early 20... (show quote)


Apple has not made any PowerBooks since 2005... I assume you have a 17" MacBook Pro, one of the last 17" models available.

Do you regularly run Disk Utility and Repair Permissions? Have you run Apple Hardware Test from the original installation DVD that came with your machine?

Are you running something that you don't need, like MacKeeper?

Sometimes, you can fix this malaise by simply backing up all your data to another drive, then ERASING your startup drive using Disk Utility, then installing a fresh copy of the operating system, then reinstalling your apps, then updating EVERYTHING from manufacturer web sites, and copying all your data back onto the drive. The process takes a weekend, but has almost always sped up my Mac when I've done it. It is the best way to clean out all the crud.

Barring that, there are utilities such as Onyx that do a fair job of cleaning up old drives.

Reply
Oct 24, 2016 10:45:54   #
SusyPhoto
 
I experienced repeated frustrations with my MacBook Air, which was fully loaded with 16 GB RAM and 500 GB storage. Using my hard disc to keep RAW files, I suppose, was the problem, although I tried to keep this as minimal as possible. Calling Apple help repeatedly did not help, unfortunately. For me, using Lightroom on my MacBook Air was just too much work and too frustrating - but I am by no means expert with the computer.

So about a month ago I bought an iMac with 3 TB memory built in. I can keep LaCie plugged for convenience and am not under pressure to continually sort through my RAW files. I am a happy camper but think that in a way I "bailed" rather than find a solution to the problem. In any case, now I have the biggest screen Apple makes and it is fabulous! No excuses for poor editing now.

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Oct 24, 2016 10:48:50   #
tdonaldp
 
I had the same problem - called apple support - they found that a program was storing unwanted material on the drive - without my knowing it. --it restored over 100 megs of space. Also --I use a program called shiny soap that removes unwanted material - also helped with keeping my computer running well. Try APPLE support-- they usually get an answer to your problem--

Reply
Oct 24, 2016 10:53:32   #
Creta1 Loc: Vancouver, BC
 
Hate to tell you, but had all the same problems as you are.
Yup had to get the SSD drive.
Just bite the bullet & do it.

Reply
 
 
Oct 24, 2016 10:58:48   #
burkphoto Loc: High Point, NC
 
jerryc41 wrote:
It's interesting how different models can handle different amounts of memory. Yesterday, someone posted that the Apple site said 8GB for his MBP, but Crucial said 16GB. He raised it to 16GB, and the machine accepted it and acknowledged that it was there. I don't know if it can actually use it, but at least it knows that it's there.

http://www.mac-forums.com/apple-desktops/278180-happens-theres-ram-imac.html

https://www.cnet.com/forums/discussions/can-i-put-more-ram-than-the-stated-maximum-563291/
It's interesting how different models can handle d... (show quote)


Apple specs do not reflect current availability of compatible RAM boards. Often, third party RAM manufacturers come up with higher capacity DIMMs after the fact...

I've upgraded several Macs to 6, 8, and 16 GB that Apple said could use only 4, 4, and 8 GB. And yes, I can use all of it...

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Oct 24, 2016 11:10:30   #
PNagy Loc: Missouri City, Texas
 
blackest wrote:
I found this, which looks safe to try.
--------------------------------------------------
WARNING! This "answer" does address the question, but also goes on to includes a whole lot more information that I hope some people can benefit from.


For many this will be known information. It may help new users, however.

Having TOO MUCH experience with Macs going sluggish, the one thing I do know is that (unfortunately) there can be innumerable causes.

The above answer about Spotlight indexing is indeed one probable culprit. If the Spotlight magnifying glass icon in the very top right of your menu bar contains a small dot that subtly grows and shrinks, then Spotlight is indexing your hard drive (including the contents of each file). But in my experience, Spotlight hasn't exacted a troublesome performance penalty while I continued to browse, email, use Photoshop, Pages, etc.

If you want, you can go to System Preferences–>Spotlight–>Privacy and click the plus symbol at the bottom left of the of the leftmost column. Add your boot drive and any other connected drives. This will stop Spotlight from indexing and consuming your storage I/O, CPU and other system resources.

Then, if you DO want Spotlight to index everything (say, while you're sleeping) do the reverse and highlight each drive in the Privacy column and click the minus sign. Spotlight SHOULD resume, and the magnifying glass should pulsate again. (A shareware utility that allows you to delete the current Spotlight index might not be a bad idea, as Spotlight would after which start fresh and run without interference while you're asleep.)

Spotlight takes a long time the FIRST time it indexes whole volumes, but no noticeable performance change is detectable (to me) after that, as it only incrementally indexes newly created files and data (FAR less indexing that the first run on a whole volume).

Activity Monitor has proven an indispensable tool for seeing all the "invisible" processes that are running and are not apparent to you otherwise. You may be impressed at how much is going on behind-the-scenes with Mac OS X. It REALLY IS "The Most Advanced Desktop Operating System In the World," IMO.

In Activity Monitor, select from the pop up menu to view "All processes, hierarchically."

Then click on the CPU column which sorts all processes according to how much CPU MHz they are using. This sorting method is not perfect as you'll notice daemons or processes running within other processes and showing significant CPU usage, yet might not appear at the top of the sorted list as you'd expect. Also, this is real time, so the processes RAPIDLY hop up and down in the list constantly.

Besides CPU consumption, Activity Monitor shows you how many threads a process is using. A dozen or more threads means the process is allocating to itself a lot of resources. I don't pay attention to memory consumption because it's Virtual Memory and uses hard drive space as Virtual RAM. If you were to add up the total Virtual Memory the apps and processes in Activity Monitor claim to allocate for themselves, you'd think you'd need a terabyte of RAM installed! Virtual Memory works smoothly in the background and needs not your attention. (Thanks Avi, Bertrand, Jordan, et al.) OH! And it's a good idea to leave 15–20% of your boot volume UNUSED. While running, Mac OS X and many apps temporarily "park" code that would otherwise use up your finite RAM. They treat this hard drive space as RAM, albeit slooooooow RAM.

Many programs, like Photoshop, use free drive space as a "scratch disk." That's how you are able to work on a 4GB image file in Photoshop when you have only 2GB of RAM installed!

Viewed in Activity Monitor, an app or process that is using >50% of the CPU should be suspect. (Although some monolithic programs do, and it's normal.)

If you don't need anything to be saved or "remembered" by an app, you can Force Quit it in Activity Monitor (the red octagonal stop sign shaped button – but it's tricky when you try to highlight an app or process that's hopping all over the place at a fraction of a second!).

I've done this before and then relaunched the app to find that it went from 54% CPU usage before to 9% after. So, beforehand the app ran and didn't crash, but a portion of its code might have gotten caught in an infinite loop or something. Quitting and relaunching should fix this.

CLEANING OUT THE ATTIC (AND THE CELLAR)

Even post-Mac OS Classic, a good old fashioned Mac shutdown (not just a restart) can really do wonders. If you select Shut Down from the menu bar and when everything disappears except for the wallpaper, you see the spinner spinning for a while, this is good! Mac OS X is doing some housekeeping, and maybe saving your system configuration, accounting for any and all internal modifications, external devices (hard drives, printers, scanners, third party keyboards, mice, Wacom tablets, etc.) and how they're connected; USB, FireWire, eSATA PCI card, Bluetooth, Wi-Fi, etc., creating a cache of Extensions and Kernels it needs to load so it doesn't have to go "fishing" at every startup, updating the bootcacheplaylist, the file system journal, and more.

After shutdown is complete, wait for all internal and external drives to stop spinning and turn off (SILENCE!)

Then hold down the shift key while you press the computer's power on button. Don't let go of the shift key. The Mac will take a little longer to start up than normally, but keep the shift key pressed until you see the Apple logo AND see the spinner start to spin. NOW you can release the shift key.

If you do not have Mac OS X set to "Automatic Login," you will eventually be presented with the login window with the words "Safe Boot" appearing in red above the account names.

WAIT! Don't log in just yet!

You see, all Apple will tell you about "Safe Mode" is that it is a troubleshooting method for when your Mac is all flaky in "full boot" mode.

Apple says Safe Mode does not load any third-party extensions (and even some of Apple's own), nor does it load any Startup Items you have chosen in System Preferences—>Accounts, nor most Menu Bar items.

This is all true, but I came to learn that "Safe Boot" does all kinds of behind-the-scenes repairing and checking and fixing and maintaining and lots of other "Good Stuff."

(But after years searching, no one has been able to tell me exactly what. They say, "Trust me. It's doing Good Stuff.)

I know it ignores the kernelextension cache, forcing the OS to look for and load the essential kernel extensions anew. (If you're still at the login screen, it even checks and repairs the BOOT VOLUME, something Disk Utility or any third-party disk utility can't and refuses to do.)

Under "Safe Boot," when at the login screen, only minimal parts of OS X have been loaded at that point, so Apple's Safe Boot "utility chores" do their work in a basic environment free of hundreds of OS files that get loaded after you log in.

In Safe Boot, I leave it alone at the login screen for 10 minutes or so. I figured out that work was in progress before you log in when I noticed my external drives' activity indicators showed lots of disk activity.

The drive indicators stop after 10 minutes or less.

THEN I log in. AND THEN, I don't touch a thing (not even the keyboard or mouse), as that helpful Good Stuff runs for a few minutes AFTER login, and I don't want to launch programs or even use the keyboard or mouse. I want Safe Boot to be able to perform its duties interference-free.

I go get a cup of coffee or launch App Store on my iPad to check for updates to my apps (something I do even more often than I check macupdate.com on my Mac for new shareware that appears at the top of the day's list every 15 minutes or so!), and I begin actually using the Mac ten or so minutes after logging in.

I usually run some things that alter some of the files in Mac OS X in some way. I launch System Preferences, temporarily change the Energy Saver settings; I disconnect from the Internet and then reconnect; I click "Renew DHCP lease; I launch TextEdit, type some gobbledygook, wait for Autosave to auto save it, then save it myself; I launch Safari and maybe bookmark something; I launch Directory Utility and then quit it; Same for Network Utility, etc.

Then I SHUTDOWN my Mac as opposed to a restart, because shutdown updates some cache files, the bootcacheplaylist and does other things a restart does not. And if the spinner appears and takes a while before my Mac finally shuts down, that's a Good Thing! IDK, but it could be overwriting corrupt preference files with fresh, clean ones and more.

You can always go into the Cache folder in System–>Library and trash some cache files (very recent ones – one's with old dates should probably be left alone). It will only create replacements for these deleted cache files that will be new and clean and up-to-date. You can do the same to cache files with recent dates in Library–>Caches in your home folder. Again, it will only write fresh ones.

Even when my Mac is behaving itself, I boot into Safe Mode every two weeks or so.

Also, you can always hold down Command-s and hit the Mac's power button. Don't let go of Command-s until you see an old school, DOS-looking screen. Let go of the keys at this point. Mac OS X's kernel is all that's loaded at this point, plus some very minimal BSD Unix resources. But "Mac OS X" is hardly loaded at this point. The GUI hasn't even loaded.

When entering this mode, it will print some abridged startup process information, then leave you at a Command Line prompt with a flashing cursor.

Type "/sbin/fsck[space]-fy[Return]." It should look like /sbin/fsck -fy before you press Return. It will do a verify/repair like Disk Utility does, except on your BOOT volume.

If it finishes and says everything's A-OK, but prints "#FILE SYSTEM HAS BEEN MODIFIED" at the end, run the same command again, and again if necessary until it doesn't print the "#FILE SYSTEM HAS BEEN MODIFIED" message anymore. Then you can enter "exit" at the command line to continue startup or enter "shutdown" if you'd rather shutdown and startup instead.

There is a great utility called AppleJack http://www.macupdate.com/app/mac/15667/applejack that is a Unix command line utility app that only runs in this textual Single User Mode (it has no GUI.)

Read AppleJack's documentation especially how (all-caps) "AUTO" should be used with great care.

There is also much controversy about Repairing Permissions. Some say it's a good thing to do; some say it's not, and that apps change original file permission settings all the time, and it's not necessarily a bad thing or abnormal.

Finally, indispensable tools in my utility "Tool Box" include the free shareware "Onyx" utility http://www.macupdate.com/app/mac/11582/onyx, TechTool Pro 6, Drive Genius 3, the venerable DiskWarrior 4 and Data Rescue 3 (and maybe Data Rescue PC if you've installed Windows on your Mac via Bootcamp).

Just two of TechTool's many features are the ability to create a small partition on your boot drive (or any drive) that creates an Emergency Disk you can boot into if your boot drive needs repair. (Most utilities will not or cannot repair the startup drive. TechTool's Emergency disk partition solves this.)

Second, TechTool lets you choose to install a preference pane that does a periodic drive S.M.A.R.T. check, backs up your precious Disk Directory (on any drive). If the Disk Directory gets erased or is too corrupt for DiskWarrior to repair, you're screwed – except for maybe a Mac OS X "Archive and Install."

The Disk Directory is a HUUUUUUUUGE file, so backing it up takes a lot of time and space. I have it set so that the Directory backups of all my drives are stored in separate folders on a drive I use for long-term data storage (archived photos, old documents I need to keep, old tax documents I need to hang onto for 7 years, etc.). I also set it to do this backup after beddy-bye time.

Fortunately, this TechTool preference pane in totally customizable for each task it performs. You can perform Directory backups once a week or once an hour, you can set it to perform a S.M.A.R.T. check every day or every hour. You can tell it to alert you and/or email you if a S.M.A.R.T check fails.

Most useful (to me) is that you can set a threshold for how much space on your hard drive you want to leave free (for the aforementioned reasons), like 15%, 20%, and have TechTool alert you when you're approaching the threshold you've customized.

Then it's time to archive some files you need to hang on to, but don't access frequently, transferring them off your main drive.

P.S. Use an automatic backup utility and make sure Journaling is turned ON for all drives. (You can check, as well as turn it on for each drive in Disk Utility.)
-------------
See if any of it makes a difference the safe boot is well worth trying, OSX caches some startup files for faster booting if that cache gets corrupted then funny things can happen
I found this, which looks safe to try. br -------... (show quote)



Very thorough and useful. Thanks. I'll start with safe boot.

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Oct 24, 2016 11:14:09   #
PNagy Loc: Missouri City, Texas
 
Alfresco wrote:
You're saying it would take too long to do a full backup so my first question is are you using Time Machine? You do need a backup of some type. Have you contacted Apple support with the problem? There's an Apple store in Sugarland and if you make an appointment at the Genius Bar, they will look at it and most likely fix and fix the problem while you wait.


I fear the backup would be too long, because everything else runs slowly. I have not bothered with TimeMachine. My only backup is from over two months ago.

I have used the Applestore in Sugarland before. Going there for a diagnosis may be an unavoidable step, if some other suggestions I received do not work.

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Oct 24, 2016 11:16:21   #
PNagy Loc: Missouri City, Texas
 
burkphoto wrote:
Apple specs do not reflect current availability of compatible RAM boards. Often, third party RAM manufacturers come up with higher capacity DIMMs after the fact...

I've upgraded several Macs to 6, 8, and 16 GB that Apple said could use only 4, 4, and 8 GB. And yes, I can use all of it...


I have to wonder if either one of the RAM cards or my computer's slot is defective. When it suddenly became nearly useless, before the installation of more RAM, perhaps one of the slots had stopped reading the 2mg card in it.

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Oct 24, 2016 11:19:22   #
PNagy Loc: Missouri City, Texas
 
Creta1 wrote:
Hate to tell you, but had all the same problems as you are.
Yup had to get the SSD drive.
Just bite the bullet & do it.


I am not concerned about the price of a solid state drive, but more about the logistics of saving my data and programs. IN its current state, the computer may refuse to do that, and I have not committed to paying to have it backed up. Perhaps I am shooting myself in the foot.

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Oct 24, 2016 11:21:22   #
PNagy Loc: Missouri City, Texas
 
tdonaldp wrote:
I had the same problem - called apple support - they found that a program was storing unwanted material on the drive - without my knowing it. --it restored over 100 megs of space. Also --I use a program called shiny soap that removes unwanted material - also helped with keeping my computer running well. Try APPLE support-- they usually get an answer to your problem--


Shiny soap? I'll look into it.

Reply
Oct 24, 2016 11:24:40   #
PNagy Loc: Missouri City, Texas
 
burkphoto wrote:
Apple has not made any PowerBooks since 2005... I assume you have a 17" MacBook Pro, one of the last 17" models available.

Do you regularly run Disk Utility and Repair Permissions? Have you run Apple Hardware Test from the original installation DVD that came with your machine?

Are you running something that you don't need, like MacKeeper?

Sometimes, you can fix this malaise by simply backing up all your data to another drive, then ERASING your startup drive using Disk Utility, then installing a fresh copy of the operating system, then reinstalling your apps, then updating EVERYTHING from manufacturer web sites, and copying all your data back onto the drive. The process takes a weekend, but has almost always sped up my Mac when I've done it. It is the best way to clean out all the crud.

Barring that, there are utilities such as Onyx that do a fair job of cleaning up old drives.
Apple has not made any PowerBooks since 2005... I ... (show quote)



Thanks; you have made several very good suggestions. I have a demo version of MacKeeper, which is very intrusive. I'll try to figure out how to uninstall it. Do you think Mactuneup is bad, too?

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Oct 24, 2016 11:32:50   #
PNagy Loc: Missouri City, Texas
 
whitewolfowner wrote:
You have changed or added to everything but the right thing. You need a larger drive. Check with apple or OWC to see if an SSD would benefit you to justify the cost. I recommend the WD black 750GB drive. Get it from B & H; they have a good price on it.


I have been planning to get a solid state drive, but bigger. I delayed it to be able to complete some jobs I owe to some clients. Looks like I ended up losing even more time by not dropping everything to complete the update.

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