Need some Help with Bridge and PS CC: Before I spend hours on the phone with Adobe tech support, I thought i would throw this out to the Hogger tech geniuses to mess if any of you have...

Bazbo Loc: Lisboa, Portugal

Before I spend hours on the phone with Adobe tech support, I thought i would throw this out to the Hogger tech geniuses to mess if any of you have some suggestions.

I see Tiff images in Bridge. When I try to open them in PS, I see the image in the initial screen, but when I click on "Open Image" PS comes up and in the workspace, I see no image at all, just a space where the image should be.

I am running a Mac under El Capitan OS.

I'm stumped. Any suggestions?

jeep_daddy Loc: Prescott AZ

Are you sure you aren't clicking on Done? Make sure you click Open. What you are doing it when you see a tif image in Bridge, then double click or right click open, it will open in ACR (Adobe Camera Raw). You can edit using nondestructive editing in ACR and then choose to Open the image in PS for further pixel editing. Tell me exactly what you see when you click on Open. If you see a window in PS, try holding the Ctrl key down and a momentary press of the zero (0) key. This will put the image in a window that fits your screen.

Bazbo Loc: Lisboa, Portugal

jeep_daddy wrote:

Are you sure you aren't clicking on Done? Make su... (show quote)

I see a blank (that is to say a black space) in the shape of the image. I am clicking "open image". I will try the Ctrl (Command key for Mac) + 0 and see if that works.

Thanks so much.

sodapop Loc: Bel Air, MD

When I want to send a photo from Bridge I simply double click and it opens quickly in PS. Windows 10.

jeep_daddy Loc: Prescott AZ

sodapop wrote:

When I want to send a photo from Bridge I simply double click and it opens quickly in PS. Windows 10.

raw files too?

sodapop Loc: Bel Air, MD

Yep, raw is all I ever shoot. Please post how you make out with your problem

jeep_daddy wrote:

raw files too?

suntouched Loc: Sierra Vista AZ

This may or may not be an answer to your problem but I too have a Mac. Normally a picture opens quickly from Bridge to PS (or Bridge to Camera Raw to PS) but sometimes I get a black window instead of an image in PS. When that happens I quit PS and then reopen and all is fine. It hasn't always been like this- just since the last several updates from PS CC. Maybe it's a Mac problem. It's not an answer but a temporary solution. I keep hoping it will correct itself with the next update-

sodapop Loc: Bel Air, MD

I should have included that I have a PC, not a Mac

suntouched wrote:

This may or may not be an answer to your problem but I too have a Mac. Normally a picture opens quickly from Bridge to PS (or Bridge to Camera Raw to PS) but sometimes I get a black window instead of an image in PS. When that happens I quit PS and then reopen and all is fine. It hasn't always been like this- just since the last several updates from PS CC. Maybe it's a Mac problem. It's not an answer but a temporary solution. I keep hoping it will correct itself with the next update-

bdo Loc: Colorado

suntouched wrote:

This may or may not be an answer to your problem but I too have a Mac. Normally a picture opens quickly from Bridge to PS (or Bridge to Camera Raw to PS) but sometimes I get a black window instead of an image in PS. When that happens I quit PS and then reopen and all is fine. It hasn't always been like this- just since the last several updates from PS CC. Maybe it's a Mac problem. It's not an answer but a temporary solution. I keep hoping it will correct itself with the next update-

I'm no fan of El Capitan (Mac OS). After a week of being unable upload several Adobe programs (like PSE 12) several months ago on a Mac Book Pro, I spent several days deleting El Capitan and reloading next level down (Senior moment - can't remember name of next level down from El Capitan). It was no picnic, but I managed. Everything ran OK after that.

Note: The MBP came with only El Capitan installed, and no previous systems. Apple does not make previous OS available under those conditions. If you have upgraded to El Capitan from earlier OS, you may not experience the difficulties that I did.

Bazbo Loc: Lisboa, Portugal

Thanks for taking the time to make some suggestions. What finally worked was simply restarting the computer. I guess I should have tried that first. Grrrr...

I appreciate the help

sodapop Loc: Bel Air, MD

Glad to hear that. Many of us have been through a scenario like that, for sure

suntouched Loc: Sierra Vista AZ

Bazbo wrote:

Thanks for taking the time to make some suggestions. What finally worked was simply restarting the computer. I guess I should have tried that first. Grrrr...

I appreciate the help

Well you may not have to restart computer- maybe all you need to do is to quit PS. Works for me.

LarryFB Loc: Depends where our RV is parked

bdo wrote:

I'm no fan of El Capitan (Mac OS). After a week of... (show quote)

I think the previous OS was named Yosemite, but frankly I am not positive!

bdo Loc: Colorado

LarryFB wrote:

I think the previous OS was named Yosemite, but frankly I am not positive!

Bingo!

Thanks.