JoyceS917 Loc: Maryland

Just started using it, but when I download my images from my SD card onto my laptop, my images are deleted from the SD card. Prior to FastStone that did not occur - my images remained on my SD card. Is there anyway I can stop FastStone from removing my images from the card.

I have Windows 10.


Thanks!

tramsey Loc: Texas

I've used FastStone for a couple of years now and have never had that happen. I download right to a desk top computer that I built. Short story; I have no idea, sorry.

JoyceS917 Loc: Maryland

Thanks for your reply. I just lost over 100 images from a day's work when trying to download them. Had folder ready to place the images into. Completely gone from card and computer. I think I will now uninstall FastStone. This never happened prior to installing and using FastStone. Had no problem creating a folder and then placing my downloaded images in the folder.

I sent an email over a week ago to FastStone support and never received a response.

Mike D. Loc: Crowley County, CO.

THere is recovery software out there Joyce, try a Google search and before you delete FastStone, try downloading the flash card without the program open.

Nikonian72 Loc: Chico CA

I do not open FastStone Image Viewer until after I have copied & pasted all of my images to a new folder in my PC.
I have never lost a photo during download, nor during normal use of FSIV.

dannac Loc: 60 miles SW of New Orleans

Used FIV for years ... it has NEVER erased my sd card.

You may have chosen MOVE instead of COPY.

dannac Loc: 60 miles SW of New Orleans

Do a search on your computer for *.jpg.
... or if you shoot raw, use your camera brand's filename extension.

Depending on how many images you have, it could be a very long list.

Once you have the list ... sort by date to see if those images may have been moved to a folder.

chapjohn Loc: Tigard, Oregon

Use "Copy" and not "Move" files. I no problems using Faststone for putting images in folders I want them. I am using Win 10 also.

jimmya Loc: Phoenix

I use Fast Stone and that doesn't happen to me in W7. You might look through the settings to check for that function. You also may want to move your images as I do - copy/paste. If you make only a copy of what's on the card Windows can't do anything with the card. Again I have 7 so I wouldn't know if it's 10 that's doing that to you or not but check around in the software and try copy/paste. Best of luck.

pixbyjnjphotos Loc: Apache Junction,AZ

Your question prompted me to do a makeshift tutorial:
I don’t know why you lost your photos. I have used Faststone Image Viewer (FIV) for years and have never lost a photo. In my humble opinion, I believe FIV to be one of the best image viewers with the most options available (and it is free for personal use). I normally don’t use FIV to download photos from my camera card. I prefer to use Windows File Explorer to copy the photos from the camera card and paste them into my selected folder. I am running FIV version 5.5 which I believe to be the latest and greatest. I finished rebuilding my old home-built computer and downloaded FIV from the Faststone web site. I am running Windows 10 for my operating system. I just finished downloading photos from my camera card (placed in a card reader) to a new folder on my big hard drive as a test. Everything went smooth as silk and the photos are still on my camera card as well as on my hard drive. The down-loader copied (rather than moved) the files to my hard drive. I looked all over FIV for a setting that would erase the photos from the card once the download was complete. It appears that feature does not exist in FIV as I could not find that option. Some down-loaders do have that function but, not FIV.

So, I have made a makeshift tutorial for downloading photos from camera card to hard drive using FIV. The first picture just shows you that I am running FIV version 5.5. The second picture shows the steps involved to download the photos. It is as easy as 1, 2, 3.

Select the download option (click on the camera at the left end of menu bar) circled on the second photo. Make sure to checkmark the “Show File Picker” box.

1. Select source of photos. Click on the button with the little dots on it to the right of location entry. See #1 Box. This will bring up a file browser to help you find your camera card. Double Click on the camera card to open the folder. You may have to Double Click on the folder that comes up to open the folder on your camera card containing the photos. Then click on the “Open” button at the bottom of the browser box. The name of your camera card folder should show up in the location entry box.

2. Select destination of photos. Click on the button with the little dots on it to the right of destination entry. See #2 Box. The file browser opens up again to help you fine your destination folder. Click on the folder you select to be your destination and then on the “Open” button at the bottom of the browser box to complete the selection. The name of your selected folder should show up in the destination entry box.

3. Click on “Download”. See #3 Box. FIV loads thumbnails of all the photos in the source folder. If you want to download all the photos, just click on “OK” as all the thumbnails have been preselected to download. You can pick and select which files to download before you click “OK” if you want to download just some of the photos.

Don’t get into the file renaming function for simplicity sake.

Sit back and wait a few minutes and FIV will download all the selected photos.

Hope this helps. It worked for me. Have a GREAT DAY!

(Download)

dannac Loc: 60 miles SW of New Orleans

5.7 as of 6-6-2016

JoyceS917 Loc: Maryland

I looked for something like that but could not find it.

JoyceS917 Loc: Maryland

Jeffrey,
Thanks. I looked at that particular drop-down box to look for the copy vs. move actions, but didn't find those particular actions. I have printed out the 94-page directions and could not find anything relating to this issue.

I downloaded the most recent version of FastStone on 5/29 on a photo trip. I was able to download two day's images while I had FastStone open. I discovered that it removed my images from my card when I put the card in my camera and found no images.

Last night I was in Pictures on my laptop, made a folder for my newest images and downloaded them. When I went to place them in the folder, they were no longer there. And, of course, they were no longer on the SD card.

I will try what you posted. Thanks again.
Joyce

pixbyjnjphotos Loc: Apache Junction,AZ

The selections "move to" and "copy to" are on a different menu. When Faststone first comes up it will show icons of any photos that are in the selected folder. If you click on one of the icons to select it and then right click a menu comes up and you will find those selections as well as several others on that menu. Let's leave that avenue alone for the time being. I just learned some more about Faststone. I've used it so long I thought I knew most of the program but, I am wrong. I went back and used FIV to recheck my card after download and it says there are no photos there. However, I went to the Windows explorer and selected the same folder on the card and, guess what, those photos are still there. I suspect that once Faststone downloads the photos it remembers, somehow, and won't let you select them for another download. I suggest that you put your camera card back in the reader slot and use the Windows explorer, the folder looking icon in the app tray at the bottom of your Windows screen, by double clicking the icon and then looking for and selecting the folder on your camera card. I would be willing to bet that your photos are still on the card. You could also put the card back in your camera and use the camera viewer to see if your photos are still on the card. That doesn't answer the question of where did my photos go on my hard drive. You might use the Windows explorer and search your hard drive for your photos. If you need to know how to do that, I can help. Just keep this thread going so I know what kind of progress we are making. Those elusive photos are somewhere. I have a hard time believing that they just disappeared into thin air. We just need to find them. I will be waiting for your reply post because I want help you locate those photos. Good Luck.

JoyceS917 Loc: Maryland

Thanks so much, Jeffrey. Give me some time to check on the info you have provided. Have an electrician coming today so it may be later in the afternoon.

I placed the card back into the camera (D7100) and still get the message - ! Folder contains no images

Going to print out your post so I have it in front of me to work with. Will definitely keep you posted.