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About those rebates
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Nov 19, 2015 12:49:07   #
Basil Loc: New Mexico
 
mwsilvers wrote:
No, it actually would be much more expensive for the company. A large percent of rebate coupons are never submitted, or are submitted late, or are submitted incorrectly, or are submitted with missing documentation or information. Manufacturers count on this. They make you work for the rebates, which often require significant attention to detail.


Boy you're right about making you work for it. Not really too terrible, but there are a lot od i's to dot and t's to cross.

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Nov 19, 2015 14:11:44   #
mwsilvers Loc: Central New Jersey
 
Basil wrote:
Boy you're right about making you work for it. Not really too terrible, but there are a lot od i's to dot and t's to cross.


Absolutely, and its not an accident. It's done purposely.

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Nov 20, 2015 06:41:51   #
Donkas1946 Loc: Southern NH
 
Don't know why you are experiencing this problem but I purchased the same printer and got the rebate in 4 weeks. One of the only rebate programs that I have been impressed with.
Basil wrote:
I recently purchased a Canon Pixma Pro 100 printer from B&H. Canon had a big rebate (that comes in the form of an American Express gift card). So, I took the plunge and bought the printer (which I do love by the way).

On 15 October (4 1/2 weeks ago), the printer arrived and I immediately filled in the rebate form and mailed it that day! I also "pre-submitted" by scanning a .PDF and uploading to Canon's rebate site.

As I mentioned I mailed the paperwork required 41/2 weeks ago. This morning, I finally get an email from Canon stating they had received my request for a rebate and that it will be "reviewed and processed" within the next 6-8 weeks. After that, assuming all is in order, I guess they will mail the rebate, which will take who knows how long to get here.

I'm glad I got the printer, but just want to share that, if you go for one of these mail-in rebates, don't expect a quick turn around.
I recently purchased a Canon Pixma Pro 100 printer... (show quote)

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Nov 20, 2015 06:53:51   #
jerryc41 Loc: Catskill Mts of NY
 
Basil wrote:
As I mentioned I mailed the paperwork required 41/2 weeks ago. This morning, I finally get an email from Canon stating they had received my request for a rebate and that it will be "reviewed and processed" within the next 6-8 weeks.

I got mine in about a month, and I bet you won't have to wait another six weeks.

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Nov 20, 2015 07:46:30   #
BushDog Loc: San Antonio, TX
 
MT Shooter wrote:
It in the issuers best interests. "Instant" rebate means it will apply to each and every sale. Retailers hate them because of the paperwork they need to file on each affected item sold, it's a huge burden. Companies also prefer the "mail-in" rebates as there are always customers who forget to mail them, mail them late, don't include all the required information, or just don't feel its worth the effort. The companies give up less profit that way.


You nailed it.
:thumbup:

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Nov 20, 2015 07:50:15   #
Basil Loc: New Mexico
 
Donkas1946 wrote:
Don't know why you are experiencing this problem but I purchased the same printer and got the rebate in 4 weeks. One of the only rebate programs that I have been impressed with.


Well, I'm happy for you. My experience has been different. It was almost five weeks before they said they even received it. Yesterday I received an email that my application would be reviewed and processed within 6-8 weeks. Now, it is possible that they could process it faster than that, and that would be wonderful, but so far I only have what they are telling me to go by (and the fact that it took more than a month just for them to tell me they received it.

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Nov 20, 2015 08:02:46   #
Ron 717 Loc: Pennsylvania
 
Mac wrote:
I don't understand the mail-in rebate thing. Why not have an "instant" rebate applied when the purchase is made? Wouldn't that be less expensive for the company than processing mail-in rebate forms?

That's because they rely on the fact that approximately half of the people do not bother with the rebate as it's too much of a bother.

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Nov 20, 2015 08:19:04   #
photostephen
 
One of the reasons companies wait so long to send you a rebate is that what to make sure that you can not return the item after you have received the rebate.

Basically they are preventing the scam which is, 1) buy an item -- receipt shows full price. 2) apply and receive a rebate. 3) return the item for full price since the receipt shows full price. 4) keep the rebated amount.

By waiting, they can check to make sure the item has not been returned AND it is beyond the time most retailers let you return the item.

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Nov 20, 2015 08:21:20   #
Basil Loc: New Mexico
 
photostephen wrote:
One of the reasons companies wait so long to send you a rebate is that what to make sure that you can not return the item after you have received the rebate.

Basically they are preventing the scam which is, 1) buy an item -- receipt shows full price. 2) apply and receive a rebate. 3) return the item for full price since the receipt shows full price. 4) keep the rebated amount.

By waiting, they can check to make sure the item has not been returned AND it is beyond the time most retailers let you return the item.
One of the reasons companies wait so long to send ... (show quote)


That would make sense I suppose.

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Nov 20, 2015 08:22:28   #
MT Shooter Loc: Montana
 
photostephen wrote:
One of the reasons companies wait so long to send you a rebate is that what to make sure that you can not return the item after you have received the rebate.

Basically they are preventing the scam which is, 1) buy an item -- receipt shows full price. 2) apply and receive a rebate. 3) return the item for full price since the receipt shows full price. 4) keep the rebated amount.

By waiting, they can check to make sure the item has not been returned AND it is beyond the time most retailers let you return the item.
One of the reasons companies wait so long to send ... (show quote)


That theory does not hold water. Mail in rebates REQUIRE you to cut out and send the UPC label to get the rebate. No retailer is required to accept return of an item without the UPC intact.

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Nov 20, 2015 08:27:13   #
Anandnra Loc: Tennessee
 
Mac wrote:
I don't understand the mail-in rebate thing. Why not have an "instant" rebate applied when the purchase is made? Wouldn't that be less expensive for the company than processing mail-in rebate forms?


Studies have shown that a sizable number of rebates don't get redeemed for various reasons and the provider ends up with a better overall margin factoring in the costs associated with administering the rebate program. I used to be in the direct marketing/fulfillment industry for a long time.

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Nov 20, 2015 08:53:01   #
WayneT Loc: Paris, TN
 
I purchased my Pixma Pro 100 on October 14th and sent in the paperwork with in a few days of receiving the printer. I received my rebate about a week ago so I got in back in a little less than 4 weeks.

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Nov 20, 2015 09:02:42   #
BobHartung Loc: Bettendorf, IA
 
Mac wrote:
I don't understand the mail-in rebate thing. Why not have an "instant" rebate applied when the purchase is made? Wouldn't that be less expensive for the company than processing mail-in rebate forms?


Because they are expecting a certain number of people to NOT submit the paperwork (for whatever reason) and therefore pay the full price of the item.

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Nov 20, 2015 09:13:09   #
Camlane Loc: North Carolina
 
mwsilvers wrote:
No, it actually would be much more expensive for the company. A large percent of rebate coupons are never submitted, or are submitted late, or are submitted incorrectly, or are submitted with missing documentation or information. Manufacturers count on this. They make you work for the rebates, which often require significant attention to detail.


Is this speculation on your part or can you provide the sources of your information? What, exactly, is a large percent?

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Nov 20, 2015 09:18:22   #
Basil Loc: New Mexico
 
Just for grins, I found this on Wikipedia. Take with grain of salt, but some interesting info.

http://en.wikipedia.org/wiki/Rebate_(marketing)

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