Getting rid of computer junk.
Feb 1, 2015 16:41:50 #
Hello all.
I had this problem before and was kindly given the name of a program that had a free down load.
I suddenly got a program that is supposed to clean up my computer, I don't want it and it won't go away. I cannot uninstall.
So if some-one can give me the name of something that will clean this up I would appreciate it.
Thanks,
Wendy
I had this problem before and was kindly given the name of a program that had a free down load.
I suddenly got a program that is supposed to clean up my computer, I don't want it and it won't go away. I cannot uninstall.
So if some-one can give me the name of something that will clean this up I would appreciate it.
Thanks,
Wendy
Feb 1, 2015 16:44:56 #
PW4GDF wrote:
Hello all.
I had this problem before and was kindly given the name of a program that had a free down load.
I suddenly got a program that is supposed to clean up my computer, I don't want it and it won't go away. I cannot uninstall.
So if some-one can give me the name of something that will clean this up I would appreciate it.
Thanks,
Wendy
I had this problem before and was kindly given the name of a program that had a free down load.
I suddenly got a program that is supposed to clean up my computer, I don't want it and it won't go away. I cannot uninstall.
So if some-one can give me the name of something that will clean this up I would appreciate it.
Thanks,
Wendy
If you can be more specific we may be able to help.
- What program won't uninstall and what have you tried?
Feb 1, 2015 16:49:03 #
Feb 1, 2015 16:49:08 #
Thanks, it is called Reg Pro Cleaner, I have tried to unistall throuhg my computer program list and I just get another screen from Reg Pro Cleaner that has no way to delete it.
Thanks,
Wendy
Thanks,
Wendy
Feb 1, 2015 16:50:17 #
PW4GDF wrote:
Thanks, it is called Reg Pro Cleaner, I have tried to unistall throuhg my computer program list and I just get another screen from Reg Pro Cleaner that has no way to delete it.
Thanks,
Wendy
Thanks,
Wendy
You're trying to uninstall Reg Pro Cleaner using Reg Pro Cleaner?
Feb 1, 2015 17:01:19 #
NO I am not using the program, I stop it. I have not used it. I have gone into the My programs list in the computer and tried to uninstall but it does not work?
Feb 1, 2015 17:02:34 #
Feb 1, 2015 17:14:49 #
That is a vague answer, this requires you going into your
computer registry and removing all mentions of it, better
left to someone who knows what they are doing.
Are you sure you went to "Program and Features" in your control panel and tried to uninstall it?
computer registry and removing all mentions of it, better
left to someone who knows what they are doing.
Are you sure you went to "Program and Features" in your control panel and tried to uninstall it?
Feb 1, 2015 17:18:30 #
You are correct, I would not be that proficient, sorry for the vaque answer. Yes I have gone into programs to try to delete it, but it does not go away.............
Thanks anyway
Thanks anyway
Feb 1, 2015 17:25:48 #
Before the program can be uninstalled, it has to be stopped in Task Manager or disabled in MSconfig and the computer rebooted.
The difficulty is identifying the program name.
If you can find the .exe file, go to task manager and search for it in Applications, Services and processes. Click "End task" on each and every instance. Then goto to Control Panel > Programs & Features and deal with the uninstall process.
After uninstall, reboot, then in the Start Menu > Search Programs and files type Msconfig.
In the new dialog, search all panels for the exe file name. If found, disable it.
Now get a decent antimalware program and run it frequently.
The difficulty is identifying the program name.
If you can find the .exe file, go to task manager and search for it in Applications, Services and processes. Click "End task" on each and every instance. Then goto to Control Panel > Programs & Features and deal with the uninstall process.
After uninstall, reboot, then in the Start Menu > Search Programs and files type Msconfig.
In the new dialog, search all panels for the exe file name. If found, disable it.
Now get a decent antimalware program and run it frequently.
Feb 1, 2015 17:27:49 #
One more time, go to control panel, go to the "programs and features", go to the program, right click on it and hit uninstall.
PW4GDF wrote:
You are correct, I would not be that proficient, sorry for the vaque answer. Yes I have gone into programs to try to delete it, but it does not go away.............
Thanks anyway
Thanks anyway
Feb 1, 2015 17:36:11 #
PW4GDF wrote:
Somewhat proficient...............
From your replies we'll assume you are running Windows.
- the link is for Windows 7, as you did not specify, but its similar on each
Uninstall or change a program http://windows.microsoft.com/en-us/windows/uninstall-change-program#uninstall-change-program=windows-7
Feb 1, 2015 17:38:29 #
PW4GDF wrote:
NO I am not using the program, I stop it. I have not used it. I have gone into the My programs list in the computer and tried to uninstall but it does not work?
Assuming you are trying to remove RegClean Pro -
Google says:
how to remove regclean pro http://www.google.com/#q=how+to+remove+regclean+pro
Feb 1, 2015 17:51:25 #
Thanks searcher, I think we have been in touch before? Where are you in Kent. My hometown is Gravesend.
Wendy
Wendy
Feb 1, 2015 17:57:26 #
PW4GDF wrote:
Thanks searcher, I think we have been in touch before? Where are you in Kent. My hometown is Gravesend.
Wendy
Wendy
Hi Wendy, I did not recognise your avatar.
Tunbridge Wells is where I hail from.
I referred to a malware cleaner, the most powerful one is Adwcleaner: http://toolslib.net/downloads/viewdownload/1-adwcleaner/
but should only be used if Malwarebytes does not clean the machine.
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