Getting rid of computer junk.
Hello all.
I had this problem before and was kindly given the name of a program that had a free down load.
I suddenly got a program that is supposed to clean up my computer, I don't want it and it won't go away. I cannot uninstall.
So if some-one can give me the name of something that will clean this up I would appreciate it.
Thanks,
Wendy
PW4GDF wrote:
Hello all.
I had this problem before and was kindly given the name of a program that had a free down load.
I suddenly got a program that is supposed to clean up my computer, I don't want it and it won't go away. I cannot uninstall.
So if some-one can give me the name of something that will clean this up I would appreciate it.
Thanks,
Wendy
If you can be more specific we may be able to help.
- What program won't uninstall and what have you tried?
There are ways of doing it, how proficient are you with computers?
Thanks, it is called Reg Pro Cleaner, I have tried to unistall throuhg my computer program list and I just get another screen from Reg Pro Cleaner that has no way to delete it.
Thanks,
Wendy
PW4GDF wrote:
Thanks, it is called Reg Pro Cleaner, I have tried to unistall throuhg my computer program list and I just get another screen from Reg Pro Cleaner that has no way to delete it.
Thanks,
Wendy
You're trying to uninstall Reg Pro Cleaner using Reg Pro Cleaner?
NO I am not using the program, I stop it. I have not used it. I have gone into the My programs list in the computer and tried to uninstall but it does not work?
Somewhat proficient...............
That is a vague answer, this requires you going into your
computer registry and removing all mentions of it, better
left to someone who knows what they are doing.
Are you sure you went to "Program and Features" in your control panel and tried to uninstall it?
You are correct, I would not be that proficient, sorry for the vaque answer. Yes I have gone into programs to try to delete it, but it does not go away.............
Thanks anyway
Before the program can be uninstalled, it has to be stopped in Task Manager or disabled in MSconfig and the computer rebooted.
The difficulty is identifying the program name.
If you can find the .exe file, go to task manager and search for it in Applications, Services and processes. Click "End task" on each and every instance. Then goto to Control Panel > Programs & Features and deal with the uninstall process.
After uninstall, reboot, then in the Start Menu > Search Programs and files type Msconfig.
In the new dialog, search all panels for the exe file name. If found, disable it.
Now get a decent antimalware program and run it frequently.
One more time, go to control panel, go to the "programs and features", go to the program, right click on it and hit uninstall.
PW4GDF wrote:
You are correct, I would not be that proficient, sorry for the vaque answer. Yes I have gone into programs to try to delete it, but it does not go away.............
Thanks anyway
PW4GDF wrote:
NO I am not using the program, I stop it. I have not used it. I have gone into the My programs list in the computer and tried to uninstall but it does not work?
Assuming you are trying to remove RegClean Pro -
Google says:
how to remove regclean pro
http://www.google.com/#q=how+to+remove+regclean+pro
Thanks searcher, I think we have been in touch before? Where are you in Kent. My hometown is Gravesend.
Wendy
PW4GDF wrote:
Thanks searcher, I think we have been in touch before? Where are you in Kent. My hometown is Gravesend.
Wendy
Hi Wendy, I did not recognise your avatar.
Tunbridge Wells is where I hail from.
I referred to a malware cleaner, the most powerful one is Adwcleaner:
http://toolslib.net/downloads/viewdownload/1-adwcleaner/but should only be used if Malwarebytes does not clean the machine.
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