I didn't find a MSIEXEC.EXE running. I found three Windows Installers running so I took a chance and closed those and was then able to load the software. Thank you for your help!
KCurtis wrote:
Open the task manager, and go to processes. Look for MSIEXEC.EXE or the like running, and shut it down. Ignore any warnings you get, Windows gets weird about you taking charge! Check if you see any processes named something with "install" on the end or similar. Close them. Then try the install over again. Good luck with it!
Ken