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Anyone having troubles with Canon 5D III?
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Sep 8, 2014 11:22:50   #
Mike Padgett Loc: Arizona
 
I am considering making Canon 5D III the big brother to my 7D. But I'm concerned about complaints (found among Adorama's buyer reviews) about 5D III freezing up, failing to power on, and alleged callous treatment by Canon USA repair center.

Anyone here on UHH having troubles with the 5D III? Thank you for any advice.

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Sep 8, 2014 11:25:47   #
tom hughes Loc: Phila Pa
 
had it now for two years. love the features not one bit of trouble.

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Sep 8, 2014 11:26:43   #
ckayakne Loc: Wolfeboro/Portsmouth, NH
 
No issues here either. Had since March 2014.

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Sep 8, 2014 11:30:43   #
Bob Yankle Loc: Burlington, NC
 
I own both the Canon 7D and 5DMKIII (and a Canon SX50 for that matter) - the Canon 7D is my action and outdoor camera, but the 5DMKIII is reserved for the "really good" occasions. Not only does it take beautiful photographs, but the video capability is world class (especially if outfitted with an L series lens).

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Sep 8, 2014 11:37:59   #
Mike Padgett Loc: Arizona
 
tom hughes wrote:
had it now for two years. love the features not one bit of trouble.


Thank you.

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Sep 8, 2014 11:38:36   #
Mike Padgett Loc: Arizona
 
ckayakne wrote:
No issues here either. Had since March 2014.


Thank you. Appreciate your input.

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Sep 8, 2014 11:41:37   #
Mike Padgett Loc: Arizona
 
Bob Yankle wrote:
I own both the Canon 7D and 5DMKIII (and a Canon SX50 for that matter) - the Canon 7D is my action and outdoor camera, but the 5DMKIII is reserved for the "really good" occasions. Not only does it take beautiful photographs, but the video capability is world class (especially if outfitted with an L series lens).


Thank you. Overall, I've read many positive responses like yours. But the handful of negative situations made me pause. And with Photokina approaching, will probably wait a few more days.

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Sep 8, 2014 11:45:44   #
PalePictures Loc: Traveling
 
Mike Padgett wrote:
Thank you. Overall, I've read many positive responses like yours. But the handful of negative situations made me pause. And with Photokina approaching, will probably wait a few more days.


I've owned mine since they first came out. B&H's second shipment. No problems at all. I own the 5dmkii as a backup.

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Sep 8, 2014 11:53:02   #
Mike Padgett Loc: Arizona
 
PalePictures wrote:
I've owned mine since they first came out. B&H's second shipment. No problems at all. I own the 5dmkii as a backup.


Thank you for taking time to respond. For the most part, I am reading that the 5D III is an amazing camera.

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Sep 8, 2014 12:07:02   #
haroldross Loc: Walthill, Nebraska
 
Mike Padgett wrote:
I am considering making Canon 5D III the big brother to my 7D. But I'm concerned about complaints (found among Adorama's buyer reviews) about 5D III freezing up, failing to power on, and alleged callous treatment by Canon USA repair center.


On Adorama's website there were 80 reviews and 4 were negative. Of the 4, two of them looked legit. The other two, in my opinion, were due to user error.

I have not had any issues with my 5D MK III in the years that I have had it.
I have always found Canon's tech support to be top notch when I contacted them in the past. When dealing with customer service/tech support persons, I try to be extremely nice to them (even if I am somewhat angry/upset with them). A pleasant attitude usually is contagious and they are very willing to help.

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Sep 8, 2014 12:37:10   #
Mike Padgett Loc: Arizona
 
haroldross wrote:
On Adorama's website there were 80 reviews and 4 were negative. Of the 4, two of them looked legit. The other two, in my opinion, were due to user error.

I have not had any issues with my 5D MK III in the years that I have had it.
I have always found Canon's tech support to be top notch when I contacted them in the past. When dealing with customer service/tech support persons, I try to be extremely nice to them (even if I am somewhat angry/upset with them). A pleasant attitude usually is contagious and they are very willing to help.
On Adorama's website there were 80 reviews and 4 w... (show quote)


Thank you for your input. Agree 200 percent. Pleasant attitude is contagious. When it comes to complaints, it's important to remember that I am reading only one side of the story. Maybe their situation is accurate. But maybe not.

I haven't dealt with Canon USA repairs. But I have had positive experiences with customer service at Adorama and at B&H.

Treating everyone respectfully has worked for me.

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Sep 8, 2014 15:20:40   #
Chris F. Loc: San Francisco
 
Hi Mike, I won a raffle (first to purchase) at Calumet here in SF when the 5DIII first came out. I still had to pay, but got one of the first 5DIII's in San Francisco. I use it along side my 7D, over 80,000 clicks on each and never any problems.

Chris

Mike Padgett wrote:
I am considering making Canon 5D III the big brother to my 7D. But I'm concerned about complaints (found among Adorama's buyer reviews) about 5D III freezing up, failing to power on, and alleged callous treatment by Canon USA repair center.

Anyone here on UHH having troubles with the 5D III? Thank you for any advice.

Reply
Sep 8, 2014 17:59:27   #
A-PeeR Loc: Houston, Texas
 
I've had mine for a year now with no issues, knock on wood. I go out every weekend on long hikes with the camera. It's tumbled down steep banks with me, bounced off the ground, and weathered sudden downpours. Still works like a charm and I have no regrets purchasing it. I'll shoot with it until the shutter gives out and I'll probably get it repaired when it does.

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Sep 8, 2014 18:00:27   #
Mike Padgett Loc: Arizona
 
Chris F. wrote:
Hi Mike, I won a raffle (first to purchase) at Calumet here in SF when the 5DIII first came out. I still had to pay, but got one of the first 5DIII's in San Francisco. I use it along side my 7D, over 80,000 clicks on each and never any problems.

Chris


Thanks for the info, Chris.

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Sep 8, 2014 18:03:08   #
Mike Padgett Loc: Arizona
 
A-PeeR wrote:
I've had mine for a year now with no issues, knock on wood. I go out every weekend on long hikes with the camera. It's tumbled down steep banks with me, bounced off the ground, and weathered sudden downpours. Still works like a charm and I have no regrets purchasing it. I'll shoot with it until the shutter gives out and I'll probably get it repaired when it does.


Sounds like you have a keeper. Thanks for sharing your experiences.

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