Format Question: I did a shoot for a group of performers using a Canon Rebel XSI and a Tokina 11-16mm wide angle lens. I emailed the pictures to the respective recepient who is now...

shutterbug11 Loc: North Carolina

I did a shoot for a group of performers using a Canon Rebel XSI and a Tokina 11-16mm wide angle lens. I emailed the pictures to the respective recepient who is now stating the pics are compressed and not suitable for print or use on social media. What can I do to provide the pictures in a usable format? I shot them in raw/jpg. Thanks.

oldtigger Loc: Roanoke Virginia-USA

shutterbug11 wrote:

I did a shoot for a group of performers using a Canon Rebel XSI and a Tokina 11-16mm wide angle lens. I emailed the pictures to the respective recepient who is now stating the pics are compressed and not suitable for print or use on social media. What can I do to provide the pictures in a usable format? I shot them in raw/jpg. Thanks.

don't use e-mail, post them somewhere the customer can download from.

Rongnongno Loc: FL

shutterbug11 wrote:

I did a shoot for a group of performers using a Canon Rebel XSI and a Tokina 11-16mm wide angle lens. I emailed the pictures to the respective recepient who is now stating the pics are compressed and not suitable for print or use on social media. What can I do to provide the pictures in a usable format? I shot them in raw/jpg. Thanks.

As oltigger said PLUS post as TIFF

BigDaddy Loc: Pittsburgh, PA

If you shot them in raw + jpg, did you set the jpg to the lowest compression possible? If you converted the raw to jpg, did you compress them at the lowest possible compression. If you re-sized the pictures to some small size, you cannot print them in a larger size without degrading the pictures.

Many ISP's will limit the size of emails you can send, so that becomes an issue at some point, depending on the size of the picture file, and if, and how many pictures you are sending in each file.

The best thing would be to convert the RAW files to jpg with minimum compression, and copy them to a cd or dvd or thumb drive or sd disk and hand them to them. Alternately you could copy them to a file server on the web (Dropbox?) that they could download them from.

If you only have a few pictures, you need to know how large a file your, and your friends provider will allow in email, then send them individually if the file is under the limit.

As for compressed files, about all files printed are compressed, so that's not the issue, how much compression could be.

shutterbug11 Loc: North Carolina

Thanks for all of the helpful responses!

MT Shooter Loc: Montana

shutterbug11 wrote:

Thanks for all of the helpful responses!

Also, if you must email them, always email them as an ATTACHMENT, if you embed them in an email they will be reduced to thumbnail size and rendered almost unusable, and that is what I am guessing happened here.

shutterbug11 Loc: North Carolina

You're right as I recall I emailed them from Picasa and not as an attachment. Thank you, your feedback is helpful.

LFingar Loc: Claverack, NY

MT Shooter wrote:

Also, if you must email them, always email them as an ATTACHMENT, if you embed them in an email they will be reduced to thumbnail size and rendered almost unusable, and that is what I am guessing happened here.

Totally agree. :thumbup:

lighthouse Loc: No Fixed Abode

shutterbug11 wrote:

I did a shoot for a group of performers using a Canon Rebel XSI and a Tokina 11-16mm wide angle lens. I emailed the pictures to the respective recepient who is now stating the pics are compressed and not suitable for print or use on social media. What can I do to provide the pictures in a usable format? I shot them in raw/jpg. Thanks.

Process, convert and save as jpg resized to 1500 x 1000 pixels.
Send file with no compression.
Do not select send image, just load the file as an email attachment.
You should be able to send about 5 or 6 per email.

shutterbug11 Loc: North Carolina

Okay thank you I will try that.

dcampbell52 Loc: Clearwater Fl

shutterbug11 wrote:

I did a shoot for a group of performers using a Canon Rebel XSI and a Tokina 11-16mm wide angle lens. I emailed the pictures to the respective recepient who is now stating the pics are compressed and not suitable for print or use on social media. What can I do to provide the pictures in a usable format? I shot them in raw/jpg. Thanks.

I "almost never" email final images, I write them to a CD or DVD and FedEx or UPS them.. (I also try never to us USPS as they tend to lose things) and I like tracking numbers and signatures as proof of delivery. I also keep a record of all images given and what the license rights that go with them.. I know it is being anal but If I charge for specific rights, I don't want them abused.

I either give low comp. Jpg, or tiff depending .. sometimes both. I usually try to send finished product already sized for their needs.
But each comes with a cost.

CTTonymm Loc: Connecticut

When I have a large number of pics to transmit I put them in Dropbox and share them with the recipient. Probably best to ask them what format and size files they need.

shutterbug11 Loc: North Carolina

Thanks good information.

shutterbug11 Loc: North Carolina

I'm so glad I asked all of the suggestions have been extremely helpful. Thank you for your response.

jamesl Loc: Pennsylvania

shutterbug11 wrote:

I did a shoot for a group of performers using a Canon Rebel XSI and a Tokina 11-16mm wide angle lens. I emailed the pictures to the respective recepient who is now stating the pics are compressed and not suitable for print or use on social media. What can I do to provide the pictures in a usable format? I shot them in raw/jpg. Thanks.

You can get a free Dropbox account and put the photo(s) there and send (email) them a link to use to download. I agree it's probably better to make it a TIFF rather than a JPG file.