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How to recognize canon 6d USA vs Grey market
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Jan 8, 2014 10:08:30   #
Billbobboy42 Loc: Center of Delmarva
 
Montebello wrote:
Look at the bottom of the camera. Does it say "6D(N)? If so, this is a grey market camera not supported by Canon in the US. Beware of A J Richies in this regard.


According to my 6D owner's manual, the (N) designation refers to the model without Wi-Fi & GPS functions. Mine has EOS 6D (WG). And I suspect mine is a grey market, as it did not come with a warranty card. However, Canon allowed registering online in lieu of mailing the card. I did so and the online registering was accepted. Hopefully, I'll never have to find out if Canon will honor the warranty.

The scams are, indeed, out there. One of my favorites is "USA Model", which has no validation value.

Bill

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Jan 8, 2014 10:48:57   #
odnako
 
Thanks to everybody for replying.
In my case the camera was advertised as NEW, USA, with USA Canon warranty, however it came w/o warranty card. The seller is NOT Authorized Canon seller.

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Jan 8, 2014 10:53:27   #
odnako
 
And there is (WG) not (N) at the bottom label.

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Jan 8, 2014 10:54:06   #
MT Shooter Loc: Montana
 
odnako wrote:
Thanks to everybody for replying.
In my case the camera was advertised as NEW, USA, with USA Canon warranty, however it came w/o warranty card. The seller is NOT Authorized Canon seller.


Sounds like you had a sale from the infamous "BigValueInc", probably one of the biggest crooks ever to hit Ebay. They are not authorized retailers for anything, no matter what they claim.

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Jan 8, 2014 11:48:52   #
jerryc41 Loc: Catskill Mts of NY
 
odnako wrote:
The seller is NOT Authorized Canon seller.

That's the kiss of death. Canon will still repair it, but not as a warranty repair. Chances are, it will never need a repair, anyway.

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Jan 8, 2014 12:10:34   #
SharpShooter Loc: NorCal
 
odnako wrote:
Thanks for reply.
The camera is new and it is bought from some Internet store through Ebay. It came without a warranty card and so far they have not answered why.
I have already called to the customer service of usa.canon.com and they are unable to identify if this is USA model or Grey Market model using serial number. The camera was successfully registered on usa.canon.com but they told me tha registration does not related to the warranty and Grey Market camera also should be registered successfully.
The camera is made in Japan if it helps.
Thanks for reply. br The camera is new and it is b... (show quote)


O, there is nothing wrong with your camera. It's likely grey market. All the cameras come from the same factory, assuming there is only one factory for your model. It's just as good as a USA model. Grey market just means that Canon USA was not the importer. Maybe the importer was Canon France or Canon Brazil. The Warrenty is probably good in that country/region, if you knew who it was. Maybe Canon USA can't tell you, but maybe Canon Japan could.
Maybe you could approach it a little different. Tell the company you don't care if it's grey market. Tell them you just want to know to what country you need to send it, if it needs warranty. Probably won't help, but couldn't hurt.
If it has a return period, you could return it, but most of those companies charge a hefty return fee. It may be with it, to get a proper warranty. If you saved enough money, don't worry about it. It's not likely to break down in the first 12 mos. anyway. After that you'd be paying for repair work anyway.
Good luck
SS

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Jan 8, 2014 12:24:35   #
Screamin Scott Loc: Marshfield Wi, Baltimore Md, now Dallas Ga
 
Unless you buy from a reputable camera store that has an eBay presence like Adorama, Cameta, KEH, et al...
MT Shooter wrote:
Under these purchase conditions you can BET its definitely grey market. You will need the warranty card and a receipt from a Canon Authorized Retailer in order to get warranty repairs from Canon. Ebay cameras are probably at least 80% grey market items, bear this in mind when looking for bargains there.

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Jan 8, 2014 12:36:42   #
sportyman140 Loc: Juliette, GA
 
odnako wrote:
Is there any possibility to recognize if the canon 6d camera is USA model or Grey Market model if I don't have the warranty card for the camera?


You know you can go on Canon's Site under refurbished and be able to get same camera for less expensive price and a full years warranty same as if new camera. refurbs are usually over stock that that company could not sell so it is returned back to Canon an sold as Refurbed gear.

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Jan 8, 2014 13:29:10   #
Anandnra Loc: Tennessee
 
odnako wrote:
Thanks to everybody for replying.
In my case the camera was advertised as NEW, USA, with USA Canon warranty, however it came w/o warranty card. The seller is NOT Authorized Canon seller.


Sounds like you purchased it from Bigvalue Inc. They are not an authorized Canon dealer so what they do is remove the warranty card before shipping. Canon is known to be aware of such low priced deals though they try to protect their authorized dealers they somewhat condone these type of storefronts to help push more sales of their products. I have heard that in most cases Canon is somewhat liberal in providing warranty service (more so than Nikon) and will take care of any problems within the 1 year period. For your sake and all those that keep buying from such stores good luck and hope you won't be in a position where you have to test this out.

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Jan 8, 2014 14:54:06   #
minustide Loc: San Francisco
 
K's a large electronics store throughout Japan was selling the 6D for $1500 last summer.

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Jan 8, 2014 15:50:54   #
jerryc41 Loc: Catskill Mts of NY
 
minustide wrote:
K's a large electronics store throughout Japan was selling the 6D for $1500 last summer.

Or $50 more form Amazon.

http://www.amazon.com/Canon-20-2-Digital-Camera-3-0-Inch/dp/B009B0MZ8U

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Jan 8, 2014 15:56:15   #
Musket Loc: ArtBallin'
 
odnako wrote:
Thanks to everybody for replying.
In my case the camera was advertised as NEW, USA, with USA Canon warranty, however it came w/o warranty card. The seller is NOT Authorized Canon seller.


NOT An Authorized Dealer, is a key indicator to buy elsewhere.

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Jan 8, 2014 15:57:09   #
sportyman140 Loc: Juliette, GA
 
Billbobboy42 wrote:
According to my 6D owner's manual, the (N) designation refers to the model without Wi-Fi & GPS functions. Mine has EOS 6D (WG). And I suspect mine is a grey market, as it did not come with a warranty card. However, Canon allowed registering online in lieu of mailing the card. I did so and the online registering was accepted. Hopefully, I'll never have to find out if Canon will honor the warranty.

The scams are, indeed, out there. One of my favorites is "USA Model", which has no validation value.
Bill
According to my 6D owner's manual, the (N) designa... (show quote)


Hi Billbobboy42, Actually when I talked to Canon about my camera when I Bought it the first time the 6D actually can be bought with WFI and GPS or With just WIFI no GPS, or just GPS no WIFI or just the 6D no WFI or GPS. This is all from Canon.

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Jan 8, 2014 16:27:15   #
flashgordonbrown Loc: Silverdale, WA
 
georgevedwards wrote:
I saw one advertised as "Brand New Factory Fresh Import Model" for $1399. Does this mean "grey market" or is it just that it is not made in the US? I bought a grey market lens from BH Photo, I think it said "same lens, just imported" or something. Does it merely mean the warranty is not good here? I keep getting the feeling that from all the hooplah about "beware of grey market" that it means that it is inferior structurally or defective somehow. I had never had a warranty issue in 40 years of photography, so I thought why not, not a whole lot to go wrong with a lens. However, with a complex device like a 6D it would worry me.
I saw one advertised as "Brand New Factory Fr... (show quote)

Most, if not all high quality photographic equipment is imported-the difference lies in the method of import and distribution. A product imported through "authorized channels" will have the USA warranty and availability of warranty service by the US distributor. This in no way says that the "gray market' product is inferior-it is the same product. Occasionally the packaging is different, but that is likely the only difference. I have purchased many thousands of $ worth of equipment from 'grey market' sources, and never had any issues with reliability or service. Maybe I'm just lucky, but I usually know what I want and can't be talked into something that I don't want or need. There are dealers out there that will advertise a 'low ball' price on a desirable piece of equipment and then insist on selling you accessories at an inflated price. You need to be aware, when shopping, of what accessories you need, and what the real price of them should be. If the seller won't sell you the product as advertised without a bunch of overpriced accessories, go elsewhere.

flashgordonbrown

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Jan 8, 2014 17:04:35   #
Aaron Braganza Loc: Sydney, Australia
 
MT Shooter wrote:
Under these purchase conditions you can BET its definitely grey market. You will need the warranty card and a receipt from a Canon Authorized Retailer in order to get warranty repairs from Canon. Ebay cameras are probably at least 80% grey market items, bear this in mind when looking for bargains there.


MT - It is always hard purchasing over the internet.
There is an on-line shop in HongKong which always seems to have fairly attractive prices and some specials. They are DWI International and ship all over the world. http://www.dwidigitalcameras.com.au/astore/Default.aspx
Would you have an opinion about this store.

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