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Caution Re: Shutterfly
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Dec 13, 2013 11:26:31   #
Wall-E Loc: Phoenix, AZ
 
pixbyjnjphotos wrote:
I have used MPIX for all my printing. I have not had a photo book done there, or anywhere, as I am not into photo books. MPIX does a great job printing photos. Never have been disappointed. IMO you get what you send out. If you send out a great photo, you have a much better chance of getting good results.


As was mentioned in another recent thread, MPIX doesn't publish ICC profiles for their printers. Their pro side, Miller's, does.

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Dec 13, 2013 16:17:12   #
John Howard Loc: SW Florida and Blue Ridge Mountains of NC.
 
I have done 8 books that range in size. I've settled on designing in Aperture and printing thru Apple. Only once was I not pleased with the brightness of the colors. After speaking with them, while they reviewed my uploaded file, they agreed the resolution and colors should have been better. They reprinted and sent to me 6 copies of the book of 80 pages. I have looked at other online services and found the software inflexible. The Aperture software allows change of format and colors. I have just received a family calendar with photos from our trips to Asia. Size is 11" x 13" (folded) and twice that hanging. Photos look great.

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Dec 13, 2013 16:26:43   #
Gal on the Go Loc: Annapolis, Maryland
 
I have also used both Shutterfly and Snap Fish with mixed results. Photo books from both were very good quality and the photos were printed beautifully - I only use matte or luster finish. I discontinued using Shutterfly because of difficulty uploading a large number of photos for my last book. Of course, I think Blurb prints the ultimate book, but they are expensive. I had my Christmas cards done at Snap fish, using their better quality card stock and again, in a matte finish. They seemed to have a better selection of designs than Shutterfly. Now, prints have been a different story - neither company printed satisfactorily! When I need prints quickly and quality is not a major issue, I use Costco, and I do turn off the auto correct feature which makes a difference in the results. For professional work, I have good
results with Adaroma. They recommend that you let them adjust color as needed and I always let them. I have not calibrated my computer to their printers so I have learned to trust them. The prints are always great. The canvas prints look realistic and are much better than other companies advertising on Groupon, etc. and their metal prints are beautiful. Their technicians seem to personally monitor the jobs assigned to them and they even have their name listed on the packing sheets, so if the work is unsatisfactory, you have a name to complain to. Their pricing is somewhat higher than Shutterfly and Snapfish, but I guess you get what you pay for.

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Dec 13, 2013 17:00:25   #
mossgate Loc: Phoenix, AZ
 
Interesting............ I had some 8x10's printed at Costco for the first time and wasn't aware of the auto correction option.... I noticed on the envelope with my photos (which came out great) that it stated that auto correction was not used. I had no idea what the significance of that statement was....but now I do and I will make sure that I continue to have photos done without it from now on.

Thanks!

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Dec 13, 2013 20:22:25   #
speters Loc: Grangeville/Idaho
 
RE wrote:
I have used them a few time to make books (5 actually) with no problems. I must have been lucky, I will be looking for that box in the future! Thank you for the heads up!

Check out Adorama and its photo books, you might be pleasingly surprised.

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Dec 13, 2013 21:44:16   #
dmeyer Loc: Marion, NC
 
Cattreasure wrote:
At this point, I have printed well over 1000 pictures at shutterfly without a problem. I do my own editing and never touch their editing anything. My pictures come back exactly as I expect them to.

Until now, I have never looked at their editing section. I did not see a button that said to turn off auto corrections. It looks like the button you are talking about unapplies any edits you did in Shutterfly. I played with it a little and that button unapplied edits that I did in Shutterfly.


The ultimate test for me is: It has to match or be better than my printing at home. Shutterfly has never let me down and I NEVER do edits on their site.

Walmart, Sam's Club, and Walgreens have all let me down with bad prints and poor excuses. I have had to return pictures to each of these. Every one of these have to be told to turn off auto correct.

Have you had your monitor calibrated? That can make a big difference in how your prints look.
At this point, I have printed well over 1000 pictu... (show quote)


As I had previously stated, in the "Edit" drop-down, under "Apply Effect", there is a button that must be checked to tell them "Do Not Make Corrections.." This has nothing to do with unapplying edits. The customer service representative clearly stated that they make corrections before printing unless the box is checked telling them not to. When I did as told, and they re-printed the image in question, it came out fine. The problem in my case is that I have several previous poor prints and re-prints because their customer service failed to tell me this in the past. That's why I thought to bring it to the attention of other Hoggers.
I have never used Shutterfly to edit any of my pictures--I do that in Lightroom before I ever upload to Shutterfly. Also, as stated previously, most of my books have been fine. It's images that have a high dynamic range which suffer from Shutterfly's unasked for adjustments.
And yes, my 24" monitor is calibrated specifically for photo work. Now, the laptop, that's a whole other story. I never edit on a laptop.

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Dec 13, 2013 21:53:57   #
dmeyer Loc: Marion, NC
 
ccc318 wrote:
I have used Shutterfly for years and have never been disappointed. I totally disagree with the comments on the poor quality and value from Shutterfly. Cards, books, magnets, prints are all great.....and I believe they are of good quality for the price. If you are not happy with something, call them and they will take care of it. Yes, if I need metallic prints, larger sizes etc. for special exhibits, I often print elsewhere. However, some of my Shutterfly prints have been awarded ribbons at area photo contests. They even sent a replacement book when the original was lost in the mail. When the original one ordered finally was found by the post office, Shutterfly told me to just keep it at no charge. I have absolutely no complaint about Shutterfly, and some of my avid photography friends use it all the time. Just my thoughts.
I have used Shutterfly for years and have never be... (show quote)


You seem to be missing the point of my post. I have nothing against Shutterfly books, calendars, etc. As I said before, most results have been fine. But my point is that something as important as their making 'corrections' to pictures I have already post-processed in Lightroom because they have hidden a check box in THEIR edit drop down under a sub-catagory is a dis-service to serious photographers. And, with certain lighting situations, it can make a huge difference in the final print.

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Dec 13, 2013 22:02:40   #
CaptainC Loc: Colorado, south of Denver
 
Wall-E wrote:
Costco (and I assume Sam's) does the same thing. You have to affirmatively TURN OFF the auto-correct.

Pro labs have a different model. They CHARGE you for using the auto-correct.


This is exactly what I have been warning for everyone who think Walgreens is OK - all the consumer labs apply the auto correct by default and you have to tell then to turn it off. I have checked with my local Walgreens and they had no idea HOW to turn it off!

An Wall-E, the pro labs do not charge for autocorrect, they charge for color correction and that is not the same as the consumer autocorrect. Consumer autocorrect is a default application of contrast and sharpening - not a color correction.

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Dec 13, 2013 22:03:00   #
dmeyer Loc: Marion, NC
 
John Howard wrote:
I have done 8 books that range in size. I've settled on designing in Aperture and printing thru Apple. Only once was I not pleased with the brightness of the colors. After speaking with them, while they reviewed my uploaded file, they agreed the resolution and colors should have been better. They reprinted and sent to me 6 copies of the book of 80 pages. I have looked at other online services and found the software inflexible. The Aperture software allows change of format and colors. I have just received a family calendar with photos from our trips to Asia. Size is 11" x 13" (folded) and twice that hanging. Photos look great.
I have done 8 books that range in size. I've settl... (show quote)


I've never looked into Aperture, but keep seeing it mentioned on UHH. I think it's time to check it out.

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Dec 13, 2013 22:07:45   #
dmeyer Loc: Marion, NC
 
Gal on the Go wrote:
I have also used both Shutterfly and Snap Fish with mixed results. Photo books from both were very good quality and the photos were printed beautifully - I only use matte or luster finish. I discontinued using Shutterfly because of difficulty uploading a large number of photos for my last book. Of course, I think Blurb prints the ultimate book, but they are expensive. I had my Christmas cards done at Snap fish, using their better quality card stock and again, in a matte finish. They seemed to have a better selection of designs than Shutterfly. Now, prints have been a different story - neither company printed satisfactorily! When I need prints quickly and quality is not a major issue, I use Costco, and I do turn off the auto correct feature which makes a difference in the results. For professional work, I have good
results with Adaroma. They recommend that you let them adjust color as needed and I always let them. I have not calibrated my computer to their printers so I have learned to trust them. The prints are always great. The canvas prints look realistic and are much better than other companies advertising on Groupon, etc. and their metal prints are beautiful. Their technicians seem to personally monitor the jobs assigned to them and they even have their name listed on the packing sheets, so if the work is unsatisfactory, you have a name to complain to. Their pricing is somewhat higher than Shutterfly and Snapfish, but I guess you get what you pay for.
I have also used both Shutterfly and Snap Fish wit... (show quote)


Sounds like we've had very similar experiences. In all, I have liked Shutterfly's books and calendars--it's only been the prints that I've had repeated issues with.

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Dec 13, 2013 22:15:00   #
dmeyer Loc: Marion, NC
 
mossgate wrote:
Interesting............ I had some 8x10's printed at Costco for the first time and wasn't aware of the auto correction option.... I noticed on the envelope with my photos (which came out great) that it stated that auto correction was not used. I had no idea what the significance of that statement was....but now I do and I will make sure that I continue to have photos done without it from now on.

Thanks!


There are no Costco's near me, so I am not familiar with their photo services, but glad they printed your pictures the way you submitted them with great results!

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Dec 13, 2013 22:17:18   #
dmeyer Loc: Marion, NC
 
speters wrote:
Check out Adorama and its photo books, you might be pleasingly surprised.


The one time I looked at Adorama for books, the pricing was rather high. I didn't check on prints, though. And I would guess they offer discounts from time to time? I'll have to take a second look. I like them as a company.

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Dec 13, 2013 22:21:18   #
dmeyer Loc: Marion, NC
 
CaptainC wrote:
This is exactly what I have been warning for everyone who think Walgreens is OK - all the consumer labs apply the auto correct by default and you have to tell then to turn it off. I have checked with my local Walgreens and they had no idea HOW to turn it off!

An Wall-E, the pro labs do not charge for autocorrect, they charge for color correction and that is not the same as the consumer autocorrect. Consumer autocorrect is a default application of contrast and sharpening - not a color correction.
This is exactly what I have been warning for every... (show quote)

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Dec 16, 2013 10:07:03   #
Wall-E Loc: Phoenix, AZ
 
CaptainC wrote:
This is exactly what I have been warning for everyone who think Walgreens is OK - all the consumer labs apply the auto correct by default and you have to tell then to turn it off. I have checked with my local Walgreens and they had no idea HOW to turn it off!

An Wall-E, the pro labs do not charge for autocorrect, they charge for color correction and that is not the same as the consumer autocorrect. Consumer autocorrect is a default application of contrast and sharpening - not a color correction.
This is exactly what I have been warning for every... (show quote)


You're right, but, it's still a 'correction' that the pro lab *can* do, where the consumer grade corrections are on unless explicitly turned off.

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