Memory Card Failures
Jan 8, 2012 14:12:31 #
Robert Graybeal wrote:
I never understood a "LIFETIME WARRANTY".
When the item goes defective, all they have to say is "Its lifetime is over"!
When the item goes defective, all they have to say is "Its lifetime is over"!
I have purchased replacement auto parts with a lifetime warranty and had to use the warranty to replace an alternator. All I needed to do was show them my original sales receipt and they exchanged the part for a new one. I would think that this is the same for any Lifetime Warranty.
Jan 8, 2012 16:04:28 #
Back to the original question---I use Promaster cards which have a lifetime warranty and although I have never had a problem I discussed this with the sales person at National Camera Exchange and he stated that if there is any problem with the card bring it in, they will test it and if it is bad you'll be given a new identical card on the spot. As far as losing your info on the card there are places you can try and have it retrieved but good luck on that front. I guess a lifetime warranty for Promaster is good as long as the company exhists.......
Jan 8, 2012 17:09:51 #
coco1964 wrote:
Back to the original question---I use Promaster ca... (show quote)
Coco1964 - This is the infromation I was looking for.
Jan 8, 2012 17:51:13 #
I've never had a card failure. Before you remove a card from your computer do you go to Computer, right click your card and click on Safe To Remove Card? Then rmove your card. Maybe that's why I never have problems.
Jan 8, 2012 21:23:03 #
I used CF cards. I've only had one failure but a recovery program brought it back. I don't know if it was something I did or the card failed but it seemed to work ok afterwards. However, since I don't want to tempt faith, I bought a new card.
Jan 8, 2012 22:34:55 #
The most failures seem to be with SD HC cards and now that's appearing to taper off as the technology improves.
The main problems for these cards was storage and display.
They wouldn't tolerate it and would eventually fail. As I say that may be changing as the technology improves.
You're correct about CF, I've had a couple for years in one of my Fuji cameras - never a problem. But I had an
SD HC card fail when it was only a couple of months old.
The main problems for these cards was storage and display.
They wouldn't tolerate it and would eventually fail. As I say that may be changing as the technology improves.
You're correct about CF, I've had a couple for years in one of my Fuji cameras - never a problem. But I had an
SD HC card fail when it was only a couple of months old.
Jan 8, 2012 23:26:08 #
Lucian
Loc: From Wales, living in Ohio
I've had two cards fail of the same brand in my Nikon D7000. The images were lost and the card maker tried to blame the camera maker. Eventually they agreed to replace the cards but I wanted my money back, two failed is too much to be a coincidence.
They refused and would only offer replacement cards (which may fail again, since two already did within 5 months). I argued strongly with the store that sold me the SD cards and had to go well past the manager, who refised to help, even though i had the receipt.
I took it higher up and spoke with the corporate office customer service head, who eventually agreed to give me an in store credit so that I could by new cards, which were Sandisk eventually, these are rated very highly. So eventually I was very happy and all was sorted out, but the image datat was lost.
The card companies will offer a replacement card, but sometimes insist on a receipt, however, your data is gone for good, they do not guarantee that. There are recovery places but they usually start at $500 and go up to the thousands to recover your data.
They refused and would only offer replacement cards (which may fail again, since two already did within 5 months). I argued strongly with the store that sold me the SD cards and had to go well past the manager, who refised to help, even though i had the receipt.
I took it higher up and spoke with the corporate office customer service head, who eventually agreed to give me an in store credit so that I could by new cards, which were Sandisk eventually, these are rated very highly. So eventually I was very happy and all was sorted out, but the image datat was lost.
The card companies will offer a replacement card, but sometimes insist on a receipt, however, your data is gone for good, they do not guarantee that. There are recovery places but they usually start at $500 and go up to the thousands to recover your data.
Jan 8, 2012 23:57:45 #
Cappy wrote:
In a recent blog, there were a lot of comments on Memory cards failing. If you read about the cards they have a "LIFETIME WARRANTY".
Has anyone taken advantage of this??
If so do they just send a new card???
Since it's a warranty, not a guaranty do they ask for any money????
Does the new card have any of the old photos on it???
Has anyone taken advantage of this??
If so do they just send a new card???
Since it's a warranty, not a guaranty do they ask for any money????
Does the new card have any of the old photos on it???
I can't say about the warranty part. I use CF cards and never had one fail, and I know the one card has over 40,000 shots on it. I use only Lexar Pro and when you purchase they use to give you a recovery disc that you could recover your image with. Never had to use it. I just bought two Lexar Pro 16gb cards and they came loaded with the recovery software loaded onto them. So all you have to do is download it into the computer then reformat in the camera and you are ready to go. You may pay a little more but you get the recovery software. I am not sure if any othe maker does this or not.
Jan 9, 2012 03:02:10 #
Hoss that's interesting. Makes me wish my cameras used
CF cards. I've got one Fuji that does but my Canon dslr bodies are SD HC.
CF cards. I've got one Fuji that does but my Canon dslr bodies are SD HC.
Jan 9, 2012 04:39:32 #
Cappy wrote:
In a recent blog, there were a lot of comments on Memory cards failing. If you read about the cards they have a "LIFETIME WARRANTY".
Has anyone taken advantage of this??
If so do they just send a new card???
Since it's a warranty, not a guaranty do they ask for any money????
Does the new card have any of the old photos on it???
Has anyone taken advantage of this??
If so do they just send a new card???
Since it's a warranty, not a guaranty do they ask for any money????
Does the new card have any of the old photos on it???
#1 - I have not.
#2 - I'm sure they wouldn't put labor into something that inexpensive. A card you paid $15 for probably cost the manufacturer $1.50, maybe even less, so it's far cheaper to replace than spend hourly labor to look for a problem and fix it.
#3 - Lifetime warranty would mean they fix or replace but you would pay shipping for them to observe the problem, so you must determine if the cost of just buying a new one and throwing the old one away would be equal to or less than shipping and your time spent to get it to them.
#4 - Like film or any other recording medium, I'd say it's 99.99999% sure they would not be obligated concerning anything on the old disk (too easy to be sued, so they would have a disclaimer in the warranty) and would just send you a new one in a sealed package. The warranty is probably in fine print on the original blister-package or at their website.
Jan 9, 2012 04:44:51 #
I have saved the recipt and package incase this happens. I paid good money for those ultra cards. I have had them for about 2yrs.
Jan 9, 2012 05:07:33 #
guy145 wrote:
I have saved the recipt and package incase this happens. I paid good money for those ultra cards. I have had them for about 2yrs.
Have you looked at what they sell for now? The price drop kinda makes you feel sick doesn't it? I've got 32MB, 64MB, and 1MB SD cards in a drawer that I keep for no obvious reason because I paid big bucks for them back in the day!
Jan 9, 2012 08:12:06 #
I want to thank everyone for their input.
In summary:
1. You would need your receipt
2. If the card is relatively new, it's a high capacity and/or a fast card it might be worth it.
3. You would first have to find a way to get any photos off the card if you haven't already transferred them to a hard drive.
4. A corrupted card rarely happens
5. ONLY format a card through your camera
6. The technology is getting better and problems are getting less
7. It's best at the end of a shoot to transfer your images to a hard drive
Again, thanks to all
In summary:
1. You would need your receipt
2. If the card is relatively new, it's a high capacity and/or a fast card it might be worth it.
3. You would first have to find a way to get any photos off the card if you haven't already transferred them to a hard drive.
4. A corrupted card rarely happens
5. ONLY format a card through your camera
6. The technology is getting better and problems are getting less
7. It's best at the end of a shoot to transfer your images to a hard drive
Again, thanks to all
Jan 25, 2012 22:43:04 #
In the event a card gives you trouble, try Recuva (free) before refromatting. I've had good results retrieving files from seemingly failed cards.
http://www.piriform.com/recuva
http://www.piriform.com/recuva
Jan 25, 2012 22:48:24 #
I deal a lot with cards on my job. Most of the failures are because of file corruption not card failure. Formatting the card regularly using the device that uses it is the most effective preventive for failures.
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