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Lightroom Update Error
Dec 14, 2011 08:48:29   #
Ceil Loc: St. Paul, MN
 
When I try to update LightRoom with the 3.6 ....I get "Error 1304 asneu.dll" I tried to re-install Lightroom 3.2, and then again install the update, but I get the same results. I've looked for answer, but cannot find one. Does anyone have any suggests? Please!

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Dec 14, 2011 09:26:40   #
snowbear
 
You didn't specify which OS you are using. I upgraded my Mac, yesterday and haven't had any problem, though I've used it minimally since then.

If you are in the Win-world, i found this. They don't seem to be selling anything, so they may be legit.
http://www.how-to-fix-errors.com/fix-asneu-dll-eror/

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Dec 14, 2011 10:00:31   #
Ceil Loc: St. Paul, MN
 
Thank you Snowbear for this link. I will try it and see if it works. I have a windows xp operating system.

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Dec 15, 2011 05:28:28   #
mborn Loc: Massachusetts
 
I wonder if you need to install updates 3.3, 3.4 and 3.5 in order to install 3.6. I installed it without any difficulty from 3.5

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Dec 15, 2011 08:17:50   #
snowbear
 
mborn wrote:
I wonder if you need to install updates 3.3, 3.4 and 3.5 in order to install 3.6. I installed it without any difficulty from 3.5

Since the process is automated and driven by Adobe, it may be doing that as well. I don't recall having any updates to LR for quite a while, so it may have included multiple updates.

That would be something to look for in the Adobe forums.

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Dec 15, 2011 08:31:11   #
LWH Loc: Nebraska
 
I've had the same problem with every LR update since 3.3. The best work around I've found for my Windows 7 system is to just install it manually.

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Dec 15, 2011 09:02:13   #
snowbear
 
Interesting . . . I started LR this morning and immediately got a message requesting an update from 3.5 to 3.6. I guess the update from Tuesday was only 3.5 (I didn't get the message yesterday). We'll see what happens.

Edit: 3.6 installed OK, and seems to be running OK - no crashes. I started LR after the update and saw it was still running 3.5, so I rebooted the laptop (which I didn't do on Tuesday). That was the trick for me.

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