QUESTIONS ABOUT E-BAY (Page 2): If the item is NOT as described, the buyer has a month to return it. Ebay protects the buyer more than it protects the seller. There are many tools to...

billnikon Loc: Pennsylvania/Ohio/Florida/Maui/Oregon/Vermont

TRAVLR38 wrote:

I am interested in purchasing a used camera using E-Bay. I have never used the site before, and have several questions.
1. How do you know the item is actually as described?
2. If necessary, is there a way to send the item back and get a refund?
3. Are there any possible problems in dealing with E-Bay?
4. If so, how avoid them?
If any of you who have dealt with E-Bay have any advice, I would be pleased to hear it.
Thanks in advance.

If the item is NOT as described, the buyer has a month to return it. Ebay protects the buyer more than it protects the seller. There are many tools to address an item that is not as described. You can simple click on RETURN THIS ITEM. It is really easy for the buyer to do so.
I have sold and bought over 500 items off Ebay, and yes, there are crooks out there just like anywhere else, but they are few.
Every seller has a rating, I have a 100% rating and I am a Top Rated Plus seller. I do not buy from anyone who does not have a 100% rating and a Top Rated Plus rating.

leftj Loc: Texas

TRAVLR38 wrote:

I am interested in purchasing a used camera using E-Bay. I have never used the site before, and have several questions.
1. How do you know the item is actually as described?
2. If necessary, is there a way to send the item back and get a refund?
3. Are there any possible problems in dealing with E-Bay?
4. If so, how avoid them?
If any of you who have dealt with E-Bay have any advice, I would be pleased to hear it.
Thanks in advance.

You should go to eBay and read their policies.

TRAVLR38 Loc: CENTRAL PA

Thanks.

Bridges Loc: Memphis, Charleston SC, now Nazareth PA

TRAVLR38 wrote:

I am interested in purchasing a used camera using E-Bay. I have never used the site before, and have several questions.
1. How do you know the item is actually as described?
2. If necessary, is there a way to send the item back and get a refund?
3. Are there any possible problems in dealing with E-Bay?
4. If so, how avoid them?
If any of you who have dealt with E-Bay have any advice, I would be pleased to hear it.
Thanks in advance.

I avoid E-bay because of a situation my daughter experienced. She sold someone a pair of expensive sneakers for half the price of new -- they were in fact new. She bought them and decided she could live without them. The buyer then decided they didn't want them and lied about the listing. They claimed the shoes they wanted were for a man when my daughter's ad clearly stated they were women's. E-bay will make you negotiate with the other party before they will make good on the problem. After going back and forth a couple of times with the buyer, my daughter was able to get the shoes back but was out something like 18.00 for shipping and insurance. E-bay was fine with that although my daughter was the loser. You may get satisfaction from E-bay but it might not be 100% satisfaction and it might take a month to settle the situation.

leftj Loc: Texas

Bridges wrote:

I avoid E-bay because of a situation my daughter e... (show quote)

She could have avoided all that by simply returning them to where she bought them.

chrisg-optical Loc: New York, NY

TRAVLR38 wrote:

I am interested in purchasing a used camera using E-Bay. I have never used the site before, and have several questions.
1. How do you know the item is actually as described?
2. If necessary, is there a way to send the item back and get a refund?
3. Are there any possible problems in dealing with E-Bay?
4. If so, how avoid them?
If any of you who have dealt with E-Bay have any advice, I would be pleased to hear it.
Thanks in advance.

1. How do you know the item is actually as described? Only consider items that have clear pics of the item from every possible angle. If it's a lens you want a shot looking down the barrel with the lens caps off and held up to bright light. The description should agree with the photos. Be aware of stock photos - you want photos of the actual item and you can verify that with a pic of the serial number - make sure that the item you receive has the same serial number and the condition appears the same as in the pics and descriptions.

2. If necessary, is there a way to send the item back and get a refund? That depends on the seller - only deal with sellers who have a high rating 98%++ with 100 or more ratings, AND, they offer a return period (14 or 30 days is typical). The buyer pays return shipping which is customary. I avoid sellers who don't have a return policy. However keep in mind if there are inaccuracies in the description (e.g., item is described as "mint" and when you receive it is all scratched up and dented), ebay can enforce a return/refund regardless of their return policy.

3. Are there any possible problems in dealing with E-Bay? Usually more for the seller than the buyer. Sometimes you will be contacted by scammers who claim to be the seller or buyer (whichever is applicable). Make sure your delivery address is correct and current. Sellers are only protected if they send the item to the registered address of the buyer. Some scammers pretend to be the buyer, offering to ship the item to an alternate address since they recently moved which is BS. If you follow the above advice, for the buyer there is very little to worry about.

4. If so, how avoid them? Only deal with sellers offering a return policy, have detailed descriptions and clear pics from many angles, and have higher ratings of 98% or more with 100 sales or more. Don't deal with scammers who try to DM you - only communicate through the ebay back office.

dbrugger25 Loc: Raleigh, NC

TRAVLR38 wrote:

I am interested in purchasing a used camera using E-Bay. I have never used the site before, and have several questions.
1. How do you know the item is actually as described?
2. If necessary, is there a way to send the item back and get a refund?
3. Are there any possible problems in dealing with E-Bay?
4. If so, how avoid them?
If any of you who have dealt with E-Bay have any advice, I would be pleased to hear it.
Thanks in advance.

I purchased a camera on eBay that was described as pristine and complete and fully working. When I got it the camera was cosmetically beautiful but there were mechanical and optical problems and some missing components which were hidden in the photos.

The seller posted that she wouldn't accept returns, but eBay forced her to accept it and fully refund my money. I did ship it back at my expense.

Sidwalkastronomy Loc: New Jersey Shore

Your still out the return postage.
For camera purchase I would stick with a reputable camera store like b and h

BebuLamar

Sidwalkastronomy wrote:

Your still out the return postage.
For camera purchase I would stick with a reputable camera store like b and h

B&H doesn't have what the OP wanted. He even posted a wanted post in the UHH but nobody has one for sale. So what do you suggest? I checked KEH and they don't have it either.

dbrugger25 Loc: Raleigh, NC

Sidwalkastronomy wrote:

Your still out the return postage.
For camera purchase I would stick with a reputable camera store like b and h

I wanted a Crown Graphic 4 X 5. Good ones are hard to find. I finally bought two at good prices and combined the best parts. I ended-up with one almost like new, working camera. I had a job repairing those cameras when I was in high school, so I know a lot about them.

nervous2 Loc: Provo, Utah

So far, I've had good luck purchasing photo equipment on eBay. Had to return one camera but there was no problem doing so. Look for return provisions in the listing. I really don't want to buy from a seller with less than 99% positive feedback. Be sure to read every word of the listing and look at the pictures carefully. Good luck, my friend!

chrisg-optical Loc: New York, NY

Sidwalkastronomy wrote:

Your still out the return postage.
For camera purchase I would stick with a reputable camera store like b and h

That represents the maximum risk to the buyer, especially for overseas items (I do like lenses from Japan usually). However, on the flip side, returns are uncommon if you deal with buyers who have a good rep, plus you can't get many items at B&H or retail used merchants like KEH. eBay offers more choices for the buyer. I've had good success with used lenses from KEH, although I had to return one lens because it was described as AF-S (Nikkor) when it was an older AF lens (incorrect inventory labelling).

JD750 Loc: SoCal

TRAVLR38 wrote:

I am interested in purchasing a used camera using E-Bay. I have never used the site before, and have several questions.
1. How do you know the item is actually as described?
2. If necessary, is there a way to send the item back and get a refund?
3. Are there any possible problems in dealing with E-Bay?
4. If so, how avoid them?
If any of you who have dealt with E-Bay have any advice, I would be pleased to hear it.
Thanks in advance.

I have a Question for you, why you used all caps in the title?

Sidwalkastronomy Loc: New Jersey Shore

JD750 wrote:

I have a Question for you, why you used all caps in the title?

That's your biggest problem. Get a life

JD750 Loc: SoCal

Sidwalkastronomy wrote:

That's your biggest problem. Get a life

im fine but I’m wondering about you? Maybe you should take your own advice.

I thought I blocked you? I better check my settings…. Ok Fixed.