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Dollar General - Beware!
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Mar 30, 2024 08:20:20   #
jerryc41 Loc: Catskill Mts of NY
 
Morry wrote:
This is a problem I find with Ralph's and Von's grocery in the area where I live. Errors in pricing are made regularly and it is overwhelmingly almost always in favor of the store. It really pays to to watch as prices are being rung up.


In NY at one time, there was a law favoring customers if a grocery store overcharged vs the shelf price. I haven't been able to find anything online about that. What annoys me is items having no price displayed - anywhere. I walk right past them. If I really need the item, I'll ask the cashier to tell me the price when I check out.

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Mar 30, 2024 09:15:09   #
Scruples Loc: Brooklyn, New York
 
jerryc41 wrote:
…… A woman showed a receipt on which four out of seven items were overcharged……


Many stores have this practice either accidentally or intentionally. A good habit is to write down on a piece of paper what you intend to buy. Include the advertised price and how much you wish to pay allowing for some wiggle room. When you get to the register do some mental math and you know if you were overcharged.
Sometimes my purchases are impulsive. Less often than not.
For example, I needed a CF Memory card at a store. I went to the cabinet motioned for a store I clerk and brought the item to the register. While I should have paid $45 for a 64G card, I was charged $140. I brought this to the attention of the manager and had the price corrected. Later, I noticed the shelf price was changed. In NYC, we have the Department of Consumer Affairs to deal with these price changes and other merchant issues.

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Mar 30, 2024 10:04:58   #
jerryc41 Loc: Catskill Mts of NY
 
Scruples wrote:
Many stores have this practice either accidentally or intentionally. A good habit is to write down on a piece of paper what you intend to buy. Include the advertised price and how much you wish to pay allowing for some wiggle room. When you get to the register do some mental math and you know if you were overcharged.
Sometimes my purchases are impulsive. Less often than not.
For example, I needed a CF Memory card at a store. I went to the cabinet motioned for a store I clerk and brought the item to the register. While I should have paid $45 for a 64G card, I was charged $140. I brought this to the attention of the manager and had the price corrected. Later, I noticed the shelf price was changed. In NYC, we have the Department of Consumer Affairs to deal with these price changes and other merchant issues.
Many stores have this practice either accidentally... (show quote)


I often do the mental math thing, but not to the penny. What Dollar General does is add less than a dollar to the prices. Unless you use a calculator, it's hard to keep track, especially with sales tax on some of the items.

From $45 to $140 is quite a jump!

I went to buy a kayak a few years ago - for $725. When I got to the register, it was over $900 with sales tax. The salesman "made a mistake" with that $725 price. I left the store without it, and I bought the identical kayak from Amazon for a lower price. Ironically, I never used it. I sold it two years later a slight loss.

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Mar 30, 2024 11:02:12   #
richardsaccount
 
Dollar Tree has oversaturated the market. The town that I live in which is about 10 square miles in area and
23,000 in population has two. A similar sized neighboring community about 1 1/2 miles away has one. I saw their
selling point on a news broadcast that stated their purpose is convenience. An alternitive way to avoid checkout
lines at Walmart.

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Mar 30, 2024 11:51:42   #
Scruples Loc: Brooklyn, New York
 
jerryc41 wrote:
…..Ironically, I never used it. I sold it two years later a slight loss.


Jerry it is sad you sold that kayak. My wife and I have a kayak and canoe project. As a scoutmaster we established a charity for just such a thing. People often buy a kayak or canoe because it is fun. After a while they get tired and it is cumbersome. They often sell it at a severe loss. Instead we will accept the kayak or canoe as a donation. We give a tax deductible certificate for what ever we agree upon. The canoe is donated to Ten Mile River Boy Scout Camps. We have done this with 17 canoes and kayaks.

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Mar 30, 2024 11:52:55   #
Scruples Loc: Brooklyn, New York
 
I wish we could get rid of ABE’S OF MAINE!!


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Mar 30, 2024 13:11:58   #
niteman3d Loc: South Central Pennsylvania, USA
 
Scruples wrote:
I wish we could get rid of ABE’S OF MAINE!!



I think we must keep them around as a learning tool for new photographers who won't heed wise advice.

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Mar 30, 2024 15:16:20   #
Scruples Loc: Brooklyn, New York
 
I agree! Still wish they were reputable. As for teaching new comers, a lesson from them can be expensive.

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Mar 30, 2024 15:52:24   #
Harvey Loc: Pioneer, CA
 
I am a retired grocery store worker - after 40 years working for many different store chains and doing 99% of our shopping I am very observant of my chargers. In these dollar themed stores I have found that this happens. I only shop in the once in a while for quick/convenient stops - BUT- I have caught these price cheating occurrences too often to be an acescent.

I have a great story about mother natures revenge on this crooked company I'll post it latter today

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Mar 30, 2024 17:02:27   #
Dan' de Bourgogne
 
jerryc41 wrote:
I watched a video about Dollar General, which owns Dollar Tree. With 19,000 stores across the country, specializing in low-income areas, they have paid $20 million in fines in various states. The problem is that they raise the price in their database, but they do not raise the price on the shelf. You pick up an item marked $7.95, and you might pay $8.25. This type of practice is consistent across the country. One reason for the lack of shelf changing is the minimum staff in the stores. If one person is on the register and another is stocking shelves, who's going to change the price on the shelf?

Of course, if the shelf price must be changed, headquarters should inform the store. If they don't tell a particular store to raise certain prices, the prices stay low, but not in the register. A woman showed a receipt on which four out of seven items were overcharged.
I watched a video about Dollar General, which owns... (show quote)


We have sometime the same problem in France. If an item on shelf is taged 22,80 euros and one want to charge 23,15 euros while checking out for paying, You simply have to claim and You will pay the "taged price" without any trouble and "palaber".
And if they insist to charge 23,15 eur instead 22,80, let come the police and they will quickly solve the problem to Your benefit.
The most amazing fact is, 82% of the customers never check if there is a difference between prices "taged on shelf" and "charged on bill" prices!!!
If the "taged price" is to high, they just don't take the item into the cart...Period!

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Mar 30, 2024 22:40:34   #
BebuLamar
 
I always know if they charge me the wrong price. The error went either way, overcharge as well as undercharge. I always tell them in both cases.

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Mar 31, 2024 01:11:49   #
oldfogey
 
This type of practice is consistent across the country. One reason for the lack of shelf changing is the minimum staff in the stores. If one person is on the register and another is stocking shelves, who's going to change the price on the shelf?

Of course, if the shelf price must be changed, headquarters should inform the store. If they don't tell a particular store to raise certain prices, the prices stay low, but not in the register. A woman showed a receipt on which four out of seven items were overcharged.[/quote]

I have also seen the video, it seems to be a state-by-state problem. Once the Federal Trade commission dropped the price labelling requirement, and allowed upc codes alone, both stores and customers have struggled with this problem, some do a better job than others, but you need to always be aware what you are being charged. Dollar General has an "app" that allows you to enter each item in your cart, and check the total against the clerk. Too much trouble? It's your money--you decide.

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Mar 31, 2024 02:39:54   #
Dan' de Bourgogne
 
BebuLamar wrote:
I always know if they charge me the wrong price. The error went either way, overcharge as well as undercharge. I always tell them in both cases.



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Mar 31, 2024 09:20:52   #
jerryc41 Loc: Catskill Mts of NY
 
Scruples wrote:
Jerry it is sad you sold that kayak. My wife and I have a kayak and canoe project. As a scoutmaster we established a charity for just such a thing. People often buy a kayak or canoe because it is fun. After a while they get tired and it is cumbersome. They often sell it at a severe loss. Instead we will accept the kayak or canoe as a donation. We give a tax deductible certificate for what ever we agree upon. The canoe is donated to Ten Mile River Boy Scout Camps. We have done this with 17 canoes and kayaks.
Jerry it is sad you sold that kayak. My wife and I... (show quote)


Before I bought it, I knew there were quite a few local people with kayaks, and there were also places to easily use the kayak. When I actually had it my yard, those kayakers "didn't have time to go kayaking," and those kayaking location either didn't exist, or they were difficult to get to. I'm glad I was able to sell it locally, but I still have the luggage rack that I bought for my car. 😁

Years ago, we had several canoes that we used often while camping by Lake Winnipesaukee, NH.

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Apr 1, 2024 07:17:42   #
Bartulius Loc: Bristol, Ct
 
FYI: There is a Dollar General next to ESPN Headquarters Campus in Bristol, Ct. They are not always in "lower economic areas." I suspect they sometimes grab high volume locations; ESPN is a 24/7/365 operation as those of us in the area can testify.

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