Recently I talked to my good friend who just purchased a Nikon ZFC. He has had it since Christmas. He does a lot of bicycling and likes to take landscape and nature shots. He said he got a spot on the sensor and wanted to clean it but was very nervous about doing so. We discussed cleaning options.

Yesterday he took his Subaru to the dealer for service which is not too far from the Nikon Service Center in Los Angeles. He decided to stop at the Service Center (no appointment) and ask them about the sensor cleaning. "Vic" at the Service Center said they could clean the sensor no charge for him and have it ready when his car was done.

The car service was supposed to take 2 hours. It ended up taking 4 hours and the Nikon Service Center would be closed by the time my buddy got his car back. So there he sat at the dealer.

He called Vic at the Service Center and explained the dilemma and delay. Vic said "No problem, I can drop your camera off to you."

And sure as heck, Vic did exactly that! Upon closing up the Service Center he drove to the car dealer and hand delivered my buddy's freshly cleaned and pristine camera with a spot free sensor.

My hat is off to the LA Nikon Service Center!!! They have always done me right and this is just one more good ending story about strong customer service on the Nikon end. Kudos to Vic and the folks at Nikon Service Center in Los Angeles. You rock.

Recently I talked to my good friend who just purchased a Nikon ZFC. He has had it since Christmas. He does a lot of bicycling and likes to take landscape and nature shots. He said he got a spot on the sensor and wanted to clean it but was very nervous about doing so. We discussed cleaning options.

Yesterday he took his Subaru to the dealer for service which is not too far from the Nikon Service Center in Los Angeles. He decided to stop at the Service Center (no appointment) and ask them about the sensor cleaning. "Vic" at the Service Center said they could clean the sensor no charge for him and have it ready when his car was done.

The car service was supposed to take 2 hours. It ended up taking 4 hours and the Nikon Service Center would be closed by the time my buddy got his car back. So there he sat at the dealer.

He called Vic at the Service Center and explained the dilemma and delay. Vic said "No problem, I can drop your camera off to you."

And sure as heck, Vic did exactly that! Upon closing up the Service Center he drove to the car dealer and hand delivered my buddy's freshly cleaned and pristine camera with a spot free sensor.

My hat is off to the LA Nikon Service Center!!! They have always done me right and this is just one more good ending story about strong customer service on the Nikon end. Kudos to Vic and the folks at Nikon Service Center in Los Angeles. You rock.

Recently I talked to my good friend who just purchased a Nikon ZFC. He has had it since Christmas. He does a lot of bicycling and likes to take landscape and nature shots. He said he got a spot on the sensor and wanted to clean it but was very nervous about doing so. We discussed cleaning options.

Yesterday he took his Subaru to the dealer for service which is not too far from the Nikon Service Center in Los Angeles. He decided to stop at the Service Center (no appointment) and ask them about the sensor cleaning. "Vic" at the Service Center said they could clean the sensor no charge for him and have it ready when his car was done.

The car service was supposed to take 2 hours. It ended up taking 4 hours and the Nikon Service Center would be closed by the time my buddy got his car back. So there he sat at the dealer.

He called Vic at the Service Center and explained the dilemma and delay. Vic said "No problem, I can drop your camera off to you."

And sure as heck, Vic did exactly that! Upon closing up the Service Center he drove to the car dealer and hand delivered my buddy's freshly cleaned and pristine camera with a spot free sensor.

My hat is off to the LA Nikon Service Center!!! They have always done me right and this is just one more good ending story about strong customer service on the Nikon end. Kudos to Vic and the folks at Nikon Service Center in Los Angeles. You rock.

Those are very refreshing news. In the past, during the film era, I had my difficulties with a Nikon N6000 camera that was still under warranty. The camera was using lots of juice which I knew was not normal. The camera went to Atlanta, where Nikon had a service facility and returned to me because after testing it they said they could not find anything wrong with it.

I then sent a letter to the main Nikon CEO in NY, a Japanese gentleman, stating my issues with the camera. It was the NY repair facilities who told me there was nothing wrong with the camera but I had to buy new batteries every three weeks or so. It was the only camera I ever had that required the frequent use of new batteries. The CEO ordered that I be sent a new camera, it was the N8008, a much better camera and they sent it to me for free. That has been the only time I had a Nikon camera that required service during the warranty period.

Those are very refreshing news. In the past, during the film era, I had my difficulties with a Nikon N6000 camera that was still under warranty. The camera was using lots of juice which I knew was not normal. The camera went to Atlanta, where Nikon had a service facility and returned to me because after testing it they said they could not find anything wrong with it.

I then sent a letter to the main Nikon CEO in NY, a Japanese gentleman, stating my issues with the camera. It was the NY repair facilities who told me there was nothing wrong with the camera but I had to buy new batteries every three weeks or so. It was the only camera I ever had that required the frequent use of new batteries. The CEO ordered that I be sent a new camera, it was the N8008, a much better camera and they sent it to me for free. That has been the only time I had a Nikon camera that required service during the warranty period.