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BE careful with Extended Vehicle Coverage Programs
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Jan 9, 2024 17:57:08   #
Goldyrock
 
I had one from VW, with zero deductible. They paid for a long block, and numerous other repairs. My local repair shop has had terrible experiences with Car Shield. One of their customers had $3,600 repair that they only paid $600.

My brother sold car warranty insurance for about a year. He couldn't keep anyone happy. If he ruled for the customer, the insurance company would be pissed. And he ruled against the customer, they would be pissed. Anyone with a tow hitch or snow plow, their claims would be denied. He got out of it and sold high performance boat insurance and made an excellent living.

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Jan 9, 2024 22:32:45   #
TriX Loc: Raleigh, NC
 
Gilkar wrote:
BACKGROUND
After a lot of research, we decided to purchase extended coverage for our 7-year-old RAV4. We decided to go with Consumer Reports recommended provider ENDURANCE. After lengthy discussion with the company representative on the phone we decided on a plan that fit our needs, paid the down payment, and set up a monthly payment schedule. We were told we could not make any claims for a specified period of time, (one month), the company would not pay for any problems that existed before coverage, and that a certain amount of milage had to be covered before a claim could be made, (1000 miles). These restrictions were all well and good. Since signing up several months have passed and the mileage requirement has been met.

WHAT HAPPENED
We plan to take a trip to Washington DC in a few days, so I took the car to a local shop for and oil change and to diagnose a rattle coming from the engine compartment. Good thing I did. The mechanic discovered a belt tensioner had cracked and was causing the belt to loosen. The cost to remove and replace the belt tensioner, (and a new belt), came to $640. Yikes! Still, I was glad it was discovered before we embarked on our trip to DC. When I returned home, I got out my contract with ENDURANCE and ascertained that belt tensioners were a covered item. So, I called ENDURANCE to make a claim. I was advised they do not pay claims that have not been pre-approved. HUH? How can I get something pre-approved that I did not know existed? I was told the proper procedure is to have the repair facility call them for pre-approval. They determine if the repair is covered. Then after the work is completed, they pay the repair facility directly. Since I had not done that, it was tough luck. I reread the contract, and it was all there in black and white, so I only had myself to blame. I will certainly be more knowledgeable in the future. If any of you are considering this type of service READ YOUR CONTRACT CAREFULLY. Just a word to the wise
Gilkar
BACKGROUND br After a lot of research, we decided ... (show quote)


The person you should be pissed with is the dealer. the OEM tensioner is $160 and the OEM belt is $40. Chenging it requires removing the driver’s side wheel and one of the engine plastic covers, the coolant reservoir (leave the hoses attached) and the tensioner is held on with one bolt. Put the new one in, tighten the single bolt, bolt down the coolant reservoir (2 bolts), put the plastic cover on, thread the belt on and replace the wheel. I think most mechanics could do that in an hour or less. Transverse mounted engines are a PIA to work on, but they’re not THAT bad. Find an honest Indy todo your work going forward.

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Jan 10, 2024 08:10:07   #
Subarudoctor
 
I signed up with endurance for an extended warranty on my 2022 BMX X5 a few months ago. The salesman said everything would be covered with the premium plan. So after I payed the initial payment, they sent me the contract. After reading the contract. It stated that it did not cover burning oil, low compression or carbon build up on the valves. So I called them and question it. They said the contract was just a generic one and all of that was covered under my premium plan. I told them to send me a contract stating all of that was covered. They said they didn’t have another contract, just the generic one. Then again told me everything was covered with the premium plan. I told them if they didn’t have a contract stating everything was covered I wanted to cancel the extended warranty. Luckily I was still in the 30 days when I could cancel it. Lesson learned with extended warranties. The key thing to ask is what is not covered? Also if you miss one recommended service is the warranty voided?

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Jan 10, 2024 12:39:59   #
DWU2 Loc: Phoenix Arizona area
 
I choose to self-insure.

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Jan 13, 2024 13:49:40   #
stanikon Loc: Deep in the Heart of Texas
 
I almost always forego extended warranties, especially those sold at checkout. I made a rare exception when I bought my current pickup. At the time of purchase it was "where is, as is" so too bad if something goes wrong. I bought a one-year warranty, albeit with misgivings. About a month after the purchase, had an issue with the engine. Determined it was covered, had my local mechanic contact the insurance company, got the repairs done (they even paid the deductible. The repair cost came to almost exactly what I paid for the warranty, except the cost is built into the monthly car payment. FYI the insurance company is MPP.

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Jan 14, 2024 05:50:11   #
Florida2117 Loc: Melbourne, FL
 
Does anyone have any experience with Car Shield? Sorry, I posted this prior to reading the other posting that answered by post. I tried to delete my posting, but there's no way to do so.

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Jan 15, 2024 15:25:57   #
mikey12654 Loc: Vancouver, WA
 
AzPicLady wrote:
My best insurance is that I drive a Toyota! So says my mechanic.


You're right but I would also include Honda, both Toyota & Honda are very reliable! New car prices are insane anymore and I would want the best bang for the buck.

Reply
 
 
Jan 16, 2024 07:26:29   #
jerryc41 Loc: Catskill Mts of NY
 
Gilkar wrote:
BACKGROUND
After a lot of research, we decided to purchase extended coverage for our 7-year-old RAV4. We decided to go with Consumer Reports recommended provider ENDURANCE. After lengthy discussion with the company representative on the phone we decided on a plan that fit our needs, paid the down payment, and set up a monthly payment schedule. We were told we could not make any claims for a specified period of time, (one month), the company would not pay for any problems that existed before coverage, and that a certain amount of milage had to be covered before a claim could be made, (1000 miles). These restrictions were all well and good. Since signing up several months have passed and the mileage requirement has been met.

WHAT HAPPENED
We plan to take a trip to Washington DC in a few days, so I took the car to a local shop for and oil change and to diagnose a rattle coming from the engine compartment. Good thing I did. The mechanic discovered a belt tensioner had cracked and was causing the belt to loosen. The cost to remove and replace the belt tensioner, (and a new belt), came to $640. Yikes! Still, I was glad it was discovered before we embarked on our trip to DC. When I returned home, I got out my contract with ENDURANCE and ascertained that belt tensioners were a covered item. So, I called ENDURANCE to make a claim. I was advised they do not pay claims that have not been pre-approved. HUH? How can I get something pre-approved that I did not know existed? I was told the proper procedure is to have the repair facility call them for pre-approval. They determine if the repair is covered. Then after the work is completed, they pay the repair facility directly. Since I had not done that, it was tough luck. I reread the contract, and it was all there in black and white, so I only had myself to blame. I will certainly be more knowledgeable in the future. If any of you are considering this type of service READ YOUR CONTRACT CAREFULLY. Just a word to the wise
Gilkar
BACKGROUND br After a lot of research, we decided ... (show quote)


Unbelievable - but not really. I had a similar, less costly, experience. I bought a mass air flow sensor for my Honda from AutoZone. It had a warranty. I put it in the car, but it didn't work. Honda has a way of telling if the part is from Honda or someone else. I returned the part to AutoZone. The warranty did not apply because I had installed it. I guess the warranty means there is something inside the box.

The AutoZone part cost $70. The Honda part cost $280.

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