Sony A7iii battery issue: I have a Sony A7iii with two original Sony batteries. When powering up my camera, I get a message “continued use of the battery cannot be guaranteed”, asking...

vbhargava Loc: San Diego

I have a Sony A7iii with two original Sony batteries. When powering up my camera, I get a message “continued use of the battery cannot be guaranteed”, asking if I want to continue? I have said yes but I am not sure why I get this message with both Sony batteries. Any suggestions?
Thanks.

azted Loc: Las Vegas, NV.

I have only seen that message when using a non OEM battery. Were your batteries charged out of camera or in camera?

vbhargava Loc: San Diego

In the Sony charger, out of camera.

azted Loc: Las Vegas, NV.

Is it possible that you have used up your batteries, ie. they no longer keep a full charge?

User ID

azted wrote:

Is it possible that you have used up your batteries, ie. they no longer keep a full charge?

That seems likely considering that Ive never seen that message on my a7III even though Im using mostly nonSony batteries.

With 7 in play its unlikely Ive worn any out.

(Download)

jerryc41 Loc: Catskill Mts of NY

vbhargava wrote:

“continued use of the battery cannot be guaranteed”

That's a good example of a bad message. It's like when the computer says, "We've encountered a problem," or "Something isn't working right."

rehess Loc: South Bend, Indiana, USA

jerryc41 wrote:

That's a good example of a bad message. It's like when the computer says, "We've encountered a problem," or "Something isn't working right."

I haven’t encountered many computer messages like that. Either directly {or behind the scenes} they provide more information that will mean something to an expert. For example, many computer systems keep a running log.

larryepage Loc: North Texas area

vbhargava wrote:

I have a Sony A7iii with two original Sony batteries. When powering up my camera, I get a message “continued use of the battery cannot be guaranteed”, asking if I want to continue? I have said yes but I am not sure why I get this message with both Sony batteries. Any suggestions?
Thanks.

How old are those batteries? Do you get the message for both of the batteries, or just one of them? Batteries don't last forever. Your camera just might be telling you the truth.

jerryc41 Loc: Catskill Mts of NY

rehess wrote:

I haven’t encountered many computer messages like that. Either directly {or behind the scenes} they provide more information that will mean something to an expert. For example, many computer systems keep a running log.

It's sometimes the site I'm trying to get to that gives me a message like that.

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jerryc41 wrote:

It's sometimes the site I'm trying to get to that gives me a message like that.

REEEALLY unrelated. Or maybe you just wanna generate confusion ?

Internal device error messages are not delivered from external online servers.

Wingpilot Loc: Wasilla. Ak

I haven’t seen that message on any of my Sony batteries or non-Sony batteries, but it looks to me that it’s telling you your battery is wearing out and has a very limited life left. You might want to replace the battery.

MDI Mainer

A similar issue has appeared after some firmware updates, but is more commonly related to third party batteries.

https://shuttermuse.com/sony-a7iii-battery/#:~:text=It%20will%20say%20%E2%80%9CThe%20operation,indication%20of%20the%20charge%20level.

This from the article:

Note: If you receive this warning on the screen even when using your original NP-FZ100 battery, it’s a sure sign that you actually have a counterfeit!

Wingpilot Loc: Wasilla. Ak

MDI Mainer wrote:

A similar issue has appeared after some firmware updates, but is more commonly related to third party batteries.

https://shuttermuse.com/sony-a7iii-battery/#:~:text=It%20will%20say%20%E2%80%9CThe%20operation,indication%20of%20the%20charge%20level.

This from the article:

Note: If you receive this warning on the screen even when using your original NP-FZ100 battery, it’s a sure sign that you actually have a counterfeit!

👍🏻

Dennis833 Loc: Australia

Buy a brand new battery and you will have the answer.

Don, the 2nd son Loc: Crowded Florida

MDI Mainer wrote:

A similar issue has appeared after some firmware updates, but is more commonly related to third party batteries.

https://shuttermuse.com/sony-a7iii-battery/#:~:text=It%20will%20say%20%E2%80%9CThe%20operation,indication%20of%20the%20charge%20level.

This from the article:

Note: If you receive this warning on the screen even when using your original NP-FZ100 battery, it’s a sure sign that you actually have a counterfeit!

My thoughts also. There have been reports of counterfeits infiltrating the supply stream.