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Topaz Photo AI question
Jul 17, 2023 21:03:09   #
maxlieberman Loc: 19027
 
I use Photo AI as a plug in for Elements 2022. It worked just fine until about a week or so ago. Now, Autopilot will not remove noise automatically. After I activate the plug-in, it scans the photo, then it starts its magic. The Denoise function turns on briefly, then turns off, no matter how noisy the photo is. I need to manually change the position of the slider before it will remove noise.

How can I get Autopilot to return to full automatic?

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Jul 18, 2023 07:31:12   #
ronichas Loc: Long Island
 
maxlieberman wrote:
I use Photo AI as a plug in for Elements 2022. It worked just fine until about a week or so ago. Now, Autopilot will not remove noise automatically. After I activate the plug-in, it scans the photo, then it starts its magic. The Denoise function turns on briefly, then turns off, no matter how noisy the photo is. I need to manually change the position of the slider before it will remove noise.

How can I get Autopilot to return to full automatic?


Have you tried reinstalling it or updating it? Was Elements just updated? Sometimes when Adobe products update there are changes.
I hope this helps.

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Jul 18, 2023 08:33:59   #
maxlieberman Loc: 19027
 
ronichas wrote:
Have you tried reinstalling it or updating it? Was Elements just updated? Sometimes when Adobe products update there are changes.
I hope this helps.


Thanks. I did not update Elements, but I did update Topaz. Started misbehaving before the update.

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Jul 18, 2023 08:39:55   #
Rick from NY Loc: Sarasota FL
 
Contact Topaz. They’ll have the correct answer

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Jul 18, 2023 08:41:27   #
maxlieberman Loc: 19027
 
Rick from NY wrote:
Contact Topaz. They’ll have the correct answer


Thanks

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Jul 18, 2023 10:53:57   #
ronichas Loc: Long Island
 
maxlieberman wrote:
Thanks. I did not update Elements, but I did update Topaz. Started misbehaving before the update.


You might also check the specifications for your computer to run Topaz. If it is an older computer it won't work as well with some of the Topaz & other filters.

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Jul 18, 2023 11:04:07   #
maxlieberman Loc: 19027
 
ronichas wrote:
You might also check the specifications for your computer to run Topaz. If it is an older computer it won't work as well with some of the Topaz & other filters.


Thank you. The computer is fine, and there was no problem until a few days ago. Nothing had changed.

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Jul 18, 2023 12:43:03   #
UTMike Loc: South Jordan, UT
 
You might try using Topaz directly and not as a plug in.

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Jul 18, 2023 12:44:16   #
maxlieberman Loc: 19027
 
UTMike wrote:
You might try using Topaz directly and not as a plug in.


I'll try it, but not as convenient.

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Jul 18, 2023 12:45:52   #
UTMike Loc: South Jordan, UT
 
maxlieberman wrote:
I'll try it, but not as convenient.


But that might help isolate your issue.

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Jul 18, 2023 12:46:44   #
maxlieberman Loc: 19027
 
UTMike wrote:
But that might help isolate your issue.


It is worth a try, Mike. I'll try it tonight.

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