I'm ready to ditch Photoshop and Lightroom.
Apr 22, 2023 17:03:03 #
CHG_CANON wrote:
You probably want to do something different:
1, Call the 800 number identified earlier.
alternatively
2, Access Adobe.com and sign-in using your Adobe credentials.
3. Access Help & Support
4, Click "Contact Us", force the virtual assistant to give you over to a human
1, Call the 800 number identified earlier.
alternatively
2, Access Adobe.com and sign-in using your Adobe credentials.
3. Access Help & Support
4, Click "Contact Us", force the virtual assistant to give you over to a human
It worked. Just had to check one box under edit<preferences, technology review
Apr 22, 2023 18:14:01 #
aammatj wrote:
When I go to the tech support sight, I am asked several questions and then the system asks for a $1 deposit and $55/month for support
800 833 6687 is Adobe's number. You do not have to pay for these independent geeks who want money. They are probable or could be legit, but why mess with them when Adobe Help is easy to contact, and does a great job of helping
Apr 22, 2023 18:38:39 #
sodapop wrote:
800 833 6687 is Adobe's number. You do not have to pay for these independent geeks who want money. They are probable or could be legit, but why mess with them when Adobe Help is easy to contact, and does a great job of helping
And it's included in the subscription.
Apr 22, 2023 19:56:15 #
aammatj wrote:
It worked. Just had to check one box under edit<preferences, technology review
Hooray!!
Apr 22, 2023 19:57:52 #
Apr 22, 2023 21:11:01 #
jerryc41 wrote:
If you have read the fine print, on the software contracts (a.k.a. Agreements) then you will know the answer is yes it was pretty much always that way. I wonder if it was always that way,
jerryc41 wrote:
Or if some clever guy thought of a way to sell it but still let the company maintain ownership. Unfortunately, that's extending to all sorts of actual, physical items now. Want to fix your Ford or your John Deere? That might not be possible.
EDIT: https://www.sitepoint.com/is-software-licensed-or-sold/
EDIT: https://www.sitepoint.com/is-software-licensed-or-sold/
Apr 22, 2023 21:14:32 #
aammatj wrote:
One day it just stopped working i.e. When i tried to open a file after making edits, the working area of the screen turns solid white and starts flashing. I can't get any help from Adobe and user groups can't explain it.
Go to PS EDIT -- Preferences -- Technology Previews -- deactivate Native Canvas. Reboot. Fixed My problem.
Apr 22, 2023 21:46:17 #
aammatj wrote:
One day it just stopped working i.e. When i tried to open a file after making edits, the working area of the screen turns solid white and starts flashing. I can't get any help from Adobe and user groups can't explain it.
Lightroom did a similar trick to me. I have the last copy of Lightroom that I bought. I don't use it that often, so I don't want to pay for a subscription I hardly use. One day while using it, I could no longer export!! I still can't and don't know what to do. Also, one day I opened it in Library Mode and it had Face Recognition on it and I couldn't get rid of it. Then one day 2-3 years later, it just disappeared. Lightroom has a mind of its own. It is too hard for me to deal with.
Apr 22, 2023 21:51:41 #
Flakes Mill wrote:
😂Lightroom did a similar trick to me. I have the last copy of Lightroom that I bought. I don't use it that often, so I don't want to pay for a subscription I hardly use. One day while using it, I could no longer export!! I still can't and don't know what to do. Also, one day I opened it in Library Mode and it had Face Recognition on it and I couldn't get rid of it. Then one day 2-3 years later, it just disappeared. Lightroom has a mind of its own. It is too hard for me to deal with.
Apr 22, 2023 23:26:51 #
JacksonHD
Loc: NorCal
BebuLamar wrote:
... but in the contract it allowed Microsoft to sell MS-DOS.....
Yes.
Apr 23, 2023 00:09:01 #
CHG_CANON wrote:
I'll let others confirm whether that's how Adobe operates in April 2023. It doesn't sound like you were on Adobe.com.
Apr 23, 2023 06:24:32 #
Artcameraman
Loc: Springfield NH
Learning software is daunting, sign up for Paid Courses on line or do what most do You Tube/Photoshop/Lightroom.
Apr 23, 2023 11:17:41 #
burkphoto wrote:
The Adobe apps only connect to the Internet to che... (show quote)
This mistaken idea that you "own" previous versions of Photoshop et al will likely never go away. One of the dumbest things I have ever heard is the very common "I don't rent my software." Even though you have to agree to legal terms before you can install it, they still think that they own it.
If I own a car I can lend it to someone; if I own a house I can let someone stay for as long as I wish; but if you let someone install your copy of Photoshop on their computer, you're breaking the law. If you install it on more than two computers you own, you're breaking the law. If you owned it, you would have the source code and you could make changes to it, but since you don't, it is illegal to do that. If you owned it, you could give away as many copies as you wished to, but since you have a license that forbids that, if you do it, you are breaking the law. It is no different than a photographer licensing his photos.
Any time I decide that I can no longer afford $10 a month, I can go to Adobe's site and download the last CS version I had. I can then use that forever, but without any of the modern AI features, and no chance of any update. I can always have Photoshop in some form, but I can never "own" it.
Apr 23, 2023 11:52:30 #
terryMc wrote:
This mistaken idea that you "own" previous versions of Photoshop et al will likely never go away. One of the dumbest things I have ever heard is the very common "I don't rent my software." Even though you have to agree to legal terms before you can install it, they still think that they own it.
I doubt you will find anyone that routinely uses a computer and computer software that actually thinks they "own" the software so they can make copies and sell it with no copywrite infringements. About everyone knows this. You should know, and you probably do, that when people talk about "renting" software like PS, they are talking about paying a monthly ransom to use it, as opposed to something like Affinity, where you make a onetime payment (own it) and can use it forever with no additional fees. In this context, rental and subscription software have the same meaning and "owning" simply means no monthly fees. This usage of the terms will never go away, and for good reason, everyone understands the concepts. If they didn't, everyone would be selling copies of whatever software they "own"
Apr 23, 2023 11:54:05 #
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