geagle1313 wrote:
After waiting approximately, 4 weeks since applying for my Payboo credit card, including a phone call about a week ago from Payboo asking again about my annual income. Then advising me, they still couldn't give me answer but would respond by mail. On Saturday, 4/18, I received my rejection letter. I immediately checked my credit score which was 792! Therefore, I will not be getting back the $85 tax paid on my $1,928 B&H order. As a very happy & loyal B&H customer this is quite DISAPPOINTING as well as a "let down", after waiting almost a month, only to be rejected. Considering, I was approved for a half million dollar mortgage in less than a week, I find this totally unacceptable! Therefore, my advice to B&H is to have COMMENITY bank, APPROVE OR REJECT THE PAYBOO APPLICATION WITHIN 7 DAYS OR FIND ANOTHER BANK! As my favorite photography store, you really don't want to leave a customer with a negative experience after making a purchase.
After waiting approximately, 4 weeks since applyin... (
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Dear Geagle...
As a long-time customer of B&H, and someone who has had prior experience with the Commenity Bank, I would also like to offer some "Personal Observations" - Most of which deal with me and Commenity.
My comments first deal with an earlier situation, some 5 years ago in Nov of 2018, when I was the victim of identity theft, via a fraudulent credit card application (total of 5 accounts) all of which funneled through the Comenity Bank of Columbus, OH... Which seems to be the same as the PayBoo Credit Card Issuers... I have verified this info via the fact that the B&H website has an "Info Page" entitled: Current Credit Card Agreement" which can be found at the below-listed URL... YES, it is the same bank I had problems with.
Comenity Bank URL:
https://d.comenity.net/ac/bhphoto/public/credit-card-agreementAlso, I you will look at the above page, you will see that this finical institution has which is 29.99% with some very, very hefty 'late fee charges'...
The problem I have back in 2018 was that someone, unknown to me of course, opened a total of six (6) credit card accounts with various "online businesses" and the Comenity Bank approved all six of these accounts, without 'proper identification' of who the actual applicant was... and they were using my information which they found on the "Dark Web"... YES, I have safeguards in place BUT, at that time, unfortunately, I did NOT a "Credit Freezes" on these accounts.... and they "got me" in less than 3 hours, because of all of the "Hard Hits" on my account, my credit score went down over 65 points in about five hours... WOW
I have said all of the above to say this...... When I contacted a "Fraud Representative" at the Comenity Bank the next day........ They sound nice, and they talked a 'good game' like they really cared...... BUT, it took over 10 months to get the matter cleared up..... even though it was obvious, I was a victim and all the info I provided was adequate and complete.
The bottom line is ~~ This bank is very poor, and that is evident by the fact that they are at a "D+" rating at the Nation Better Bureau, with many, many of the same similar complaints... I would invite you to look them up via Google...
Continuing onward to back about 1 year ago, I was considering a large purchase at B&H and, like you, I considered the use of the B&H PayBoo Credit Card..... BUT, after a little bit of "Financial Due Diligence" (my degree is in accounting)... I said to myself ~~ NOPE ~~, I did not want any part of that arrangement, even though it might have saved me over $100 on the purchase...... Sadly, I went elsewhere and found something which was very near what would have been the discounted price...
NOW, this is my historical story, but let me offer my current thoughts.
* First, PayBoo is a "Finical Gemic" and yes, it works if you pay before you get a statement
* Second, I personally refused to be associated with a "Loanshark" like Comenity on my FICO Score
* YES, your credit scores are "Excellent" by "fiduciary" who would look at them
* AND, in my opinion, your score to Comenity meant... "You were going to pay & they would make no money"
* Lastly, a good credit score is "NO Guarantee" to some groups will approve your application...
........... It is only 1 piece of the decision process of what the company wants to do.
In summary, you have actually lost in a number of ways...
* First, you now have a "Hard Hit" on your credit account which you will probably never get removed
* Second, that "Hard Hit" is going to affect your FICO score for at least six months.
* Third, you have "tons of time" invested... as I did with my Identity Theft situation above
* AND... Lastly, you will "NEVER" get satisfaction from Comenity... IMHO
NOW, in closing, as for me, at the age of 76, I stay very much on top of my credit information just like you... Fortunately for me, right now, I have an Experian FICO Score of 850 and an Equifax FICO Score of 831...... and I work very hard at keeping it there... I truly and personally understand your current "frustration" with what seems to be a "BAD Business decision" on the part of Comenity.....
But, my personal experience says......... "Stay away from them" at all costs.
.... All of the above is just my personal opinion and my Personal Experiences.
NOW ~~~ I love B&H, it is just said, that they have made a business decision to associate with that bank.
Cheers
GoldStar46
George Veazey
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