nimbushopper Loc: Tampa, FL

I hear you! This has happened everywhere and they keep asking the same questions over and over.

joehel2 Loc: Cherry Hill, NJ

I complete a request for the online pre-check questionnaire before my appointments. Then when I arrive, they ask me the same list of questions again. ???

LoisCroft Loc: Jonesborough, Tennessee

Getting worse all the time. I’ve had issues with them making me sign documents on a small device without being able to see or read what I’m signing. They offer an unsigned copy to take home but by then it’s too late to make any changes. I’ve objected and even explained why. Some will provide a paper copy to sign, which is best. Others allow you to look at the documents before you sign but you still don’t know if that is actually what you are agreeing to. One office said if I didn’t sign I needed to go home.

LCD

After the conglomerate absorbed my doctor's practice I must go through a switchboard in another city to talk to the office---no direct number. It's usually five minutes before I can talk to them directly.

David Martin Loc: Cary, NC

The forms include your consent to be treated. Without that, they will not treat you as they cannot prove that you gave them your permission. In today's world, the fact that you showed up and went along with treatment is not equal to you giving them legal consent.

The other forms are required by government: proof that you were told your rights as a patient, proof that you were told about billing, proof that you were told about HIPAA (patient privacy) rules, proof that a you gave permission to release your personal health information to your medical insurance company, proof of this and proof of that.

Now that offices are required to have electronic records, it is easier to show you a paper form but have you sign a small screen device. You have to trust that you are signing what they show you on paper.

Yes it's getting worse all the time.

David Martin Loc: Cary, NC

[duplicate]

wingclui44 Loc: CT USA

Now it's even worse in CT, they even use a third party called "My Chart Plus" (from CT official they said) to monitor/ manage everybody's medical matter, including your doctor's appointment: test result; your health data etc....Every one of your different doctors is under their managing. I can't get my confirmation call from my doctor's office anymore like before, instead this "My chart Plus" will email me to do the confirmation and ask me to "e-check-in'. I opened this My Chart Plus account in 2020 only for the Covid-19 vaccination, now I could not cancel/close the account, that hooks me with them forever. The only way I can do to avoid the on line check-in is to call the doctor's office at least a week before to try my confirmation if I can go thought the phone line to reach a real human being to talk , not a robot. Now when we get sick we are not even suffering physically, we suffer from mentally from all these unnecessary stress. I am moving soon some time this year back to N Y State (I moved to CT from NY 10 years ago) I don't know NY will do the same!

Stephan G

The information is for the purpose of finding you should you skip payment.

There was a period that doctors had their patients fill out surveys. Most of them went to vendors for the purpose of working up trends et al.

I refused to fill them out. When asked why, I just stated that the information is not related to my issue and reason to see my doctor. Had no problems with that.

But the process used now is for the purpose of being able to find one should "there be a problem with payment."

trinhqthuan Loc: gaithersburg

Yes, I am sick of this practice. Their time is money. Our time is trash.

tiphareth51 Loc: Somewhere near North Pole, Alaska

I once took public transportation to an MD appointment in the next town. $36. 00 in transportation fees. 2.5 hours later still had not seen the MD. His office staff kept telling me "your next." At that point it was leave to get the last bus of the day or be stuck there. I made a scene and the MD came out asking what the problem is. He was more concerned about me not waiting longer to see him than he was about me as a patient. Unfortunately this seems to be 'normal' now in doctors offices.

mr spock Loc: Fairfield CT

OMG... this is straight out of the Twilight Zone Jerry. I swear to you not more than 1/2 hour ago I received the same email from my doctor for an upcoming physical this Tuesday. I started filling in the info and quickly realized it would take quite awhile to finish. So I shut it down and will wait until I get there to provide the information. The real joke here is they claim "pre-registering" will save me time at the appointment. I'll be waiting in that office for 15-30 minutes no matter what time I arrive.

pdsdville Loc: Midlothian, Tx

Waited two hours in the waiting room, was finally ushered back to the exam room. Then after almost an hour in there I got up and was leaving when the doctor caught me leaving, and asked what was wrong. I told him and he said well lets just check your vitals right here. I told him nope. I don't have the time, and that I would think about rescheduling (yearly checkup). I called a few days later and rescheduled. When I arrived that time, he took me right in almost before I sat down in the waiting room. This doctor usually scheduled me last in the day and we would sit and talk and have coffee after the exam. I think he knew I was not happy.

LeeinNC Loc: Morganton, NC

Me as well.

sippyjug104 Loc: Missouri

Jerry, we all have the "Affordable Health Care Act" to thank for the craziness in medical accounting today. Medical Claims are required to be listed with respect to an applicable ICD-10 Code for reimbursement of Medicare and the new rules for electronic filing and record keeping. Here are some of the funny (yet true and crazy) of these Code listings:

ANIMALS
W53 - Contact with rodent
W55.21 - Bitten by cow
W55.41 - Bitten by pig
W56.12 - Struck by sea lion
W56.22XS - Struck by orca, sequela
W56.52XA - Struck by other fish, initial encounter
W59.22 - Struck by a turtle
W61.12XD - Struck by macaw, subsequent encounter
W61.39 - Other contact with chicken
W61.43 - Pecked by turkey
T63.443 - Toxic effect of venom of bees, assault
T63.621 - Toxic effect of contact with other jellyfish, accidental (unintentional)

TRANSPORTATION
V00.01 - Pedestrian on foot injured in collision with roller-skater
V00.151 - Fall from heelies
V80.1 - Animal-rider or occupant of animal-drawn vehicle injured in collision with pedestrian or animal
Y93.01 - Activity, walking, marching and hiking
V94.810 - Civilian watercraft involved in water transport accident with military watercraft
V96.00XA - Unspecified balloon accident injuring occupant, initial encounter
V97.33 - Sucked into jet engine
W22.02 - Walked into lamp post
W37.0XXA - Explosion of bicycle tire, initial encounter

HOBBIES
V91.07 - Burn due to water-skis on fire
Y92.017 - Garden or yard in single-family (private) house as the place of occurrence of the external cause
Y92.241 - Library as the place of occurrence of the external cause
Y92.253 - Opera house as the place of occurrence of the external cause
Y93.02 - Activity, running
Y93.G3 - Activity involving cooking and baking
Y93.D1 - Activity, knitting and crocheting
V98.3 - Accident to, on or involving ski lift

LOVE
W45.8XXA - Other foreign body or object entering through skin, initial encounter
R00.2 - Palpitations
R46.1 - Bizarre personal appearance
Z60.4 - Social exclusion and rejection
Z63.1 - Problems in relationship with in-laws

SEASONAL
L55.0 - Sunburn of first degree
W16.722 - Jumping or diving from boat striking bottom causing other injury
W17.3 - Fall into empty swimming pool
W39 - Discharge of firework
X03 - Exposure to controlled fire, not in building or structure
V00.211A - Fall from ice-skates, initial encounter

farwest Loc: Utah

I"ve thought the same thing about messaging you and letting you know they are running behind. I wait only 30 minutes then I leave I figure then they will be only 1' 30" late. If four people would leave they would be back on schedule.