The UHH is a trove of good information and recommendations. Especially when it comes to buying equipment.
B&H, Roberts, Allen's, Hunt, plus many others are highly rated. Adorama, in NYC, has been included as well.
Not for me...from now on.
I just found that the plugin adapter for my Nikon MH-25a battery charger is lost.
So, I looked to buy a new MH-25a. Checked NikonUSA and found it to sell for an MSRP of $57.95. B&H and others had it for $54.95--not in stock.
Adorama had it, in stock, for $74.95!
I started at 9:05 this morning with online chat to see why the higher price and whether they would change it. 8 more chats, phone calls and 4 hours later, I finally got hold of a 'manager of customer service' in the NYC store. 20 minutes later she said to purchase online and contact her and she will credit me the B&H price difference.
I purchased the adapter only on E-bay, new, for $10.75 including tax and delivery.
If Adorama had posted this for NikonUSA's MSRP, I would have purchased it. If anyone else had it in stock..I would have purchased it.
But Adorama plays games. And these games are not for the benefit of their customers.
The fact that they are selling over manufacturer's MSRP is wrong. This does not engender confidence in a company and their claimed commitment to the customer. Nor does it make one confident that they will properly service their customer.
In my opinion, from this day on, they do not deserve my consideration--ever.
There are too many other good dealers that don't play games and deserve my business.
Everyone will decide who they deal with on their own.
This is my recent experience with Adorama. F minus.

So you are basically saying that you consider a company that was offering a piece of equipment at $20 above what Nikon USA shows as its price for the identical item is "playing games".

Was 8 chats and the phone calls really worth haggling over $20? We are in an era of price variations, shipping cost changes, shortages, old and new stock pricings e.t.c. You have come on a forum whining about a company over $20 even after they had said they would credit the difference, wow.

First off, I have never had the experience at B&H, Robert's, or Allen's of charging over MSRP.
Second, as a Professor who has influence over many neophytes; I am quite sure that you would be appalled if you heard that one of your students took up your suggestion and purchased something from a recommended vendor that was over the MSRP. And maybe it wasn't $20 (a cheap lesson), but $350.
Renowned Professor and Professional Photographer recommends unethical vendors to students--would not be a good headline.
Cheers.